Five stars
Five stars! So helpful! And even followed up with me and waited patiently for me to send a photo to redo the card, that is extremely kind, especially to a busy new mom! Would highly recommend!
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Five stars! So helpful! And even followed up with me and waited patiently for me to send a photo to redo the card, that is extremely kind, especially to a busy new mom! Would highly recommend!
Customer service was very responsive and helpful! My husband loved the final product. Thank you
My custom order was incorrect. They added a Yamaka to my husbands head. We are not Jewish. They refused to fix it and would not give a refund.
Good follow-up service, satisfactory product.
Received a custom card that did not match the image/description of the product page. Requested a refund per their policy and provided pictures. Customer service stated that these are all handmade and have "imperfects" which make them unique. If I wanted a product with horrible printing quality and many imperfections, I would specify that. Instead of just following their policy to offer a refund/exchange, they continually push back as if I am in the wrong. Would never deal with again.
The card looks amazing, and the customer service was also great! I panicked because I accidentally ordered it to the wrong address and didn't realize it until after I ordered, and they were able to help me get it shipped to the right address pretty quickly. Thank you!
Very prompt responses and super helpful. The product was perfect and an awesome gift for Father’s Day !
Vivian was fast and very responsive and did a very good job. By explaining everything in detail.
Responsive and helpful to solve the issue.
what i got delivered was totally different what was advertised...... do not buy... i have been temued.
Extremely good service and nice work.
Thank you so much 😊
I placed an order and was not happy with the preview of the card I ordered. I contacted them and have been speaking with Grace, who has been absolutely terrific and super friendly to deal with. They are re-making my order and even allowed me to make a couple additional changes to it. I'm so excited to get my card! ☺️
The customer support from Grace was top of the line. Very polite and professional.
Very responsive and of great help. The Customcardverse help line provided a very timely and professional response to the problem I was facing and helped me solve it by providing exactly what I needed. If I were able to provide 10 stars, I would, as 5 stars do not do them justice.
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