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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My order was completed quickly and efficiently. I was able to preview the work by selecting the option to see a real sample before production, this was an extra $20 but sell worth the money. I would... Ver más

Valorada con 5 estrellas sobre 5

Custom Patch Factory supported us through a quick-turn need. We had just a few weeks to plan an event with custom merch, including embroidered patches, notebooks, cups. The team was timely with provid... Ver más

Valorada con 5 estrellas sobre 5

I used Custom Patch Factory because I needed patches on a vey tight deadline (less than 2 weeks) for an upcoming athletic event in Hawaii. Not only did their team deliver, they continuously checked... Ver más

Valorada con 5 estrellas sobre 5

I have ordered both woven patches and embroidered patches from this company, and the quality is great! When I had specific questions regarding the twill colors that were available, they did their best... Ver más

4,6

Excelente

TrustScore: 4.5 sobre 5

499 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Wasted my time with back and forth

Wasted my time with back and forth, tried to get every penny out of my possible at multiple stages through the process. At the end, I didn’t get what I paid for, I am not happy and the company is refusing to refund me. DO NOT USE THEM! They are horrible communicators too who only care about squeezing money out of people rather than making sure they’re happy customers.

22 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company has terrible customer…

This company has terrible customer service. I ordered over $1100 in products, including two cloth patches, PVC patches, and challenge coins. It's been over a month, and they still have not provided a re-proof of my design after they totally redrew my design. I do not recommend using this company. Very, very poor customer service.

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with my Patches

My order was completed quickly and efficiently. I was able to preview the work by selecting the option to see a real sample before production, this was an extra $20 but sell worth the money. I would highly recommend doing this. This made me realize that I needed to switch the type of patch from an embroidered one to woven patch, This really made the patch look much better. The folks at Custom Patch Factory walked me through the entire process.

Very happy with the quality and the customer service.

26 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast, High Quality, Success!

I chose 75% embroidery, pellon-backed patches at 2". What arrived was even better than I had hoped for, because they are high quality and well-colored. I also chose to pay later and see a proof first, which was helpful to make sure it was exactly what I wanted. The patch is a little thin, but it's sturdy enough for the size it is, so not a problem at all. There's also options for later shipping for cheaper prices, and I found a coupon online too, so it was dirt cheap. Incredibly happy for what it is.

25 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and product

This was my first time ordering patches and was a great experience. A digital proof was sent first and explained a minor change that was made to my design due to space limitations on the actual product. I then received a proof of a finished patch and was able to request adjustments and receive an updated photo after the adjustments were made. Updates were quick and the patches I received are excellent quality - will definitely be purchasing from Custom Patch Factory again in the future!

30 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

BRAVO ZULU

What made my experience great was that i was able to keep tweeking out my rough draft drawing into a patch that caught exactly what i wanted.

21 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great patches, great prices.

I had a great experience with Custom Patch Factory. The process took a little longer than expected, but they were very accommodating throughout and made sure the design came out exactly right. The patches are high quality, well made, and look fantastic. I’d definitely use them again!

16 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Are You Kidding?

The ineptitude with no “proof” on order, wrong colors, unapproved reduction of a 3” x 2” to 3”x 1 5/8” is ridiculous, 1/4 of that Wasted on a none stick, wrong color "spun" border supposed to be iron on??? Plus a threat if you don’t pay before “proof” they delay your order start? Expensive and really pathetic.

5 de octubre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

9”x9” patches turned out perfect!

The patches came out absolutely amazing! The fine detail in the design was included in the stitching. This was my first order and it will not be my last! The only thing stopping me from giving it a 5-star is the additional charge for the number of colors used. I’m not contesting it, there’s just no where I read that states that 9 is the max number of colors that can be used in an embroidery patch and that additional colors would cost more.

17 de septiembre de 2025
Opinión espontánea

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