CyberLab Opiniones 206

Extremely quick and efficient service, from start to finish. Nick and Thuran were both excellent, ensuring I had everything in place to gain my Cyber Essentials certification. Thank you!

Cyberlab provided very useful feedback after our clients first attempt at this years Cyber Essentials certification. We thought they would pass first time because we've helped them for the last five years but Cyberlab pointed out some issues which needed resolving.

I cannot praise Jonathan from Cyberlab enough! From start to finish, his service was nothing short of exceptional. His knowledge, patience, and willingness to go the extra mile made all the difference. He not only resolved my issues efficiently but also took the time to explain everything in a clear and professional manner.

Jonathan’s dedication to customer satisfaction is truly outstanding. His expertise and problem-solving skills are top-notch, and his friendly approach made the entire experience stress-free. It’s rare to find someone who genuinely cares about their clients the way he does.

If you’re looking for excellent IT support, Jonathan is the one to trust. Cyberlab is lucky to have such an incredible team member! Highly, highly recommended!

Thank you again Jonathan, will grab that beer one day.

The cyber lab assessment was a highly professional and informative experience. The team behind it demonstrated exceptional expertise and support throughout the process.

Really disappointed of the services from cyberlab, had to wait 3 weeks they to purchase a license from Sophos! After numerous of emails and direct conversation over the phone With Charlie, where I clearly explained I need only Sophos endpoint protection license to continue using Sophos protection after my trials with Sophos. They couldn’t provide what I asked, on top of that they caused my company dedicated server to get frozen after rebooting when I’ve been asked from their support team to uninstall my Sophos agent. While wasn’t their direct mistake my server to get frozen after rebooting. Indirectly they caused my company email services to be not responding for over 24 hours. I will never use their services again.

In my world I expected to be onboarded in less than a hour after I signed the contract! In their word it took them 3 weeks they to send me a email with onboarding instructions…

Thank you, and from my experience it’s unbelievable how they got 5 stars rating here.

Tharun was very helpful.

The consultant I was dealing with was very patient and helpful when I did not understand what was required.

Cyberlab made the Cyber Essentials Assessment process seamless and stress-free. Their team was professional, supportive, and always ready to help with any questions. The whole experience was smooth, and we couldn’t be happier with the outcome. Highly recommend!

Our company had a seamless experience with Cyberlab to support our Cyber Essentials accreditation.

It was our first time getting the CE accreditation and Tharun Jagathish at Cyberlab guided us through the whole journey with relevant advice at every stage of the process.

Would recommend them to anyone looking to get CE accreditation.

Cyberlab Security (formerly Chess) provides us with ... Friendly, Helpful, Flexible, and Knowledgeable cyber-support, with GREAT Customer Service !!!

We've worked with Cyberlab for a few years now and will continue to do so. They are great to work with and very patient. The whole process was explained thoroughly in advance and they were available and flexible when we needed them to me. Thoroughly recommend.

Pleasant Experience overall, the process is very time consuming but thorough which I understand as it needs to be. Staff very helpful in Cyber Lab which makes the process easier.

Michael, Jonathan and the team were extremely professional, responsive and supportive throughout the process. We have worked with CL for two years now and really value our partnership.

Great experience. Excellent staff and communication. Issues resolved promptly and professionally, thank you!

CyberLab have been excellent and a sincere pleasure to work with. High recommend!

Passing my thanks to Michael, who conducted our initial CE assessment, and to Jonathan, who has been a supportive assessor throughout multiple CE+ certifications/renewals.

Great experience with our assessor, Oba. Was flexible with timings, gave great advice and worked really efficiently. Highly recommend Cyberlab and will use again for future certs/re-certs.

Tharun was very friendly, helpful and professional throughout the service.

We have used Cyberlab several times now, you know what you get with them and they never disappoint.

Highly recommended.

Jonathan was great helping us get through this years Cyber Essentials renewal. Worked with Cyberlab for a number of years now and always had a positive experience.

The Cyberlab staff are always very helpful and knowledgeable.