CycleSouq.com Opiniones 495

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I have given 4-stars because I have no complain about the products I've purchased on August 2023 and recently this year May 2025. All three kids bicycles I've purchased are the same as what they... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

If you want quality sports products and a 5-star service, the answer simply is Cyclesouq.com. I have never experienced such an impeccable service from any other online retail store, they have all spor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've bought 3 bikes over the last 2 years - adults and kids. I've also referred them to my family and my cousins bought 2 bikes too. Overall I'm very happy with the purchases and very satisfied wi... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

After placing the order and making the payment, I got an email that the item I bought is out of stock. Now I have to wait till first week of December and maybe I'll receive it by then. Very disappoi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de accesorios para bicicletas
  3. Tienda de artículos para deportes al aire libre
  4. Tienda de nutrición deportiva

Escrito por la empresa

At CycleSouq.com, we're passionate cycling enthusiasts and online retail pioneers committed to offering a curated selection of top-quality brands. We value the uniqueness of every cyclist and aim to provide a diverse range of products to meet all needs, making each journey enjoyable and distinctly yours. Every interaction with us enhances your cycling experience and brings you closer to your next adventure.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

495 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Best website ever!

Fast delivery!

19 de septiembre de 2025
Opinión espontánea
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon! 🚴‍♂️

Valorada con 1 estrellas sobre 5

2 orders, all out of stock

I had two orders with cyclesouq, first order was out of stock so i had to do a replacement, instead of a cycling shoes i was forced to take another item.

The 2nd order, same issue. Out of stock, had to opt out for another item.

Really bad experience.

27 de agosto de 2025
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Respuesta de CycleSouq.com

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Stock discrepancies can occasionally occur due to high demand and supplier-side delays, and we understand how frustrating that can be. Our team always tries to offer suitable replacement options or immediate refunds in such cases. We’re actively improving our inventory management systems to prevent this from happening again and appreciate your patience and understanding.

Valorada con 5 estrellas sobre 5

Excellent and spot on service

Excellent and spot on service. Delivered on time and smooth service.

27 de agosto de 2025
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Good product

Good product
Shipping good.

29 de agosto de 2025
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

good quality

28 de agosto de 2025
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Best deal in Dubai.

Best deal in Dubai.

Good quality bikes for kids for an affordable price.

23 de agosto de 2025
Opinión espontánea
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Customer Care

Supportive customer care from Belle
Got delivered in no time by delivery team

21 de agosto de 2025
Opinión espontánea
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Very good price and very good service

19 de agosto de 2025
Opinión espontánea
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Valorada con 1 estrellas sobre 5

Very unprofessional

I bought a bike on a friday and got an email confirming the order right after and that I should be informed about delivery later on. 3 days later I got a call informing the item is no longer available! I needed the bike that week. Very unprofessional.

22 de agosto de 2025
Opinión espontánea
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Respuesta de CycleSouq.com

Thank you for sharing your feedback. This situation occurred due to a stock sync issue between our warehouse and website, which has since been resolved. While we always strive to maintain accurate stock levels, occasional discrepancies can occur. We understand your frustration and sincerely apologize for the inconvenience. Our team is continuously improving our system to ensure such incidents don’t happen again.

Valorada con 5 estrellas sobre 5

Bicycle delivered in 2 days

Bicycle delivered in 2 days. Very good price and quality. Recommend.

23 de julio de 2025
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Valorada con 4 estrellas sobre 5

I am satisfied with the service overall…

I am satisfied with the service overall even though I had to follow up about the delivery and return of the item. It got done in the end so thank you to the team.

30 de julio de 2025
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Respuesta de CycleSouq.com

Thank you for your feedback! We're glad your issue was resolved, and we appreciate your patience and understanding. Your support means a lot to us! 🚴‍♂️

Valorada con 5 estrellas sobre 5

Always on time and best quality and…

Always on time and best quality and price

22 de julio de 2025
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

profesional team and I got a good price…

profesional team and I got a good price for the bike
It was assembled and in perfect considtion

28 de julio de 2025
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Item is good

Item is good
Received intact

25 de julio de 2025
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

On time delivery and excellent quality.

On time delivery and excellent quality.

22 de julio de 2025
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Fantastic Shipping and packaging

Fantastic Shipping and packaging. I really like to shop again and again.

21 de julio de 2025
Opinión espontánea
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Everything was good and easy.

Everything was good and easy.

1 de julio de 2025
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Respuesta de CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

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