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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent and professional service from start to finish would highly recommend. Used this service when Parcel Direct let me down Took 5 Days to collect the package. Booked Cyclone at 8.30am in the m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a courier last minute, it was kind of a complicated job but the team was incredibly responsive and very helpful. It was collected super quickly and at its destination in one piece. I had to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Super fast delivery, very smooth, hassle free. Package was picked up within an hour and delivered an hour later. Would definatelly recommend this company!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been using a small van with ClickaCourier for over 3 years now - we use a small van option as a "dropship" from our Dublin Supplier to our Dublin Customer as we are based in the South East. Av... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de mensajería y reparto
  2. también en la categoría
  3. Servicio de entrega
  4. Servicio de mensajería

Escrito por la empresa

Cyclone provides a premium quality, managed delivery service for customers in Dublin & the surrounding area. We provide Nationwide same & overnight delivery services, along with International & Overseas delivery. Our simple booking platform features easy to follow steps, simplified customs forms & unique SMS updates.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

104 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(104)

17 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Urgent Courier service

We required an urgent courier service for important documents - they collected and delivered ahead of schedule. Happy with the service!

10 de junio de 2025
Opinión espontánea
Logotipo de Cyclone

Respuesta de Cyclone

Thank You Hannah

Valorada con 5 estrellas sobre 5

Excellent and professional service from…

Excellent and professional service from start to finish would highly recommend. Used this service when Parcel Direct let me down Took 5 Days to collect the package. Booked Cyclone at 8.30am in the morning and my parcel was collected by 09.30am

Excellent Service and will 1000% use again

9 de junio de 2025
Opinión espontánea
Logotipo de Cyclone

Respuesta de Cyclone

Thanks Suzanne, glad we could help.

Valorada con 5 estrellas sobre 5

I was blown away by how easy the whole…

I was blown away by how easy the whole experience was (aside from me not finding anywhere on the website to leave a note as to where to leave my package if I wasn't home to collect it). From registering on the site, to making a payment to the actual delivery everything was fast, professional and efficient, so much so that I've recommended the company to friends who have had similar positive experiences.

6 de mayo de 2025
Opinión espontánea
Logotipo de Cyclone

Respuesta de Cyclone

Hi Colleen. Many thanks for your positive review. We're delighted to hear you have been recommending us to friends. Just as an FYI, there is a notes field near the end of the booking form, in case you need to leave any specific instructions.

Valorada con 5 estrellas sobre 5

I find the form very good

I find the form very good . Speedy and on time . The fees are very reasonable . I would definitely use them again and have used them several times already

17 de abril de 2025
Opinión espontánea
Logotipo de Cyclone

Respuesta de Cyclone

Thank you Edward.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - very streamlined. Collected the delivery on time and delivered it on time. Cannot praise them enough.

10 de abril de 2025
Opinión espontánea
Logotipo de Cyclone

Respuesta de Cyclone

Thanks Valerie, glad you were happy with the service.

Valorada con 5 estrellas sobre 5

Lifesavers

I ordered a courier last minute, it was kind of a complicated job but the team was incredibly responsive and very helpful. It was collected super quickly and at its destination in one piece. I had to get on to their customer service to ask about some more specific details and they were really friendly and attentive to my special requests. A trustworthy service to use if you're sending anything important or specific!

11 de abril de 2025
Opinión espontánea
Logotipo de Cyclone

Respuesta de Cyclone

Thanks Meg, glad we could help out.

Valorada con 1 estrellas sobre 5

Excited about your packages? How about Anxiety instead?

When you have packages coming your way you normally feel excited but when it comes to MyPup, get ready to have anxiety instead. 4 times so far they have misplaced and lost packages. We do get refunds but it would be nice to once in a way get the ordered packages. Apart from delay, then back and forth mails to prove the delivery was done and that was lost, and if you won’t have the proof they would just say they haven’t received packages in the first place. It has become completely unreliable now. Disappointed.

4 de abril de 2025
Opinión espontánea
Logotipo de Cyclone

Respuesta de Cyclone

Hi Kaajal, all orders must be referenced by their MyPup code. This is the unique identifier which is issued to every MyPup customer. As you had not entered your MyPup code we could not deliver the item. We complete hundreds of these deliveries every day without incident. Put simply, this was not our fault.
Our reputation is of utmost importance to us. I would urge you to reconsider your very poor star rating.

Valorada con 1 estrellas sobre 5

Outsourced Courier Journeys

Cyclone have begun outsourcing their transfers to external couriers without informing customers. Items were never collected and we weren't told that the collection didn't take place. When contacting Cyclone, they're not able to help as they've handed off responsibility for the collection to another courier.

24 de marzo de 2025
Opinión espontánea
Logotipo de Cyclone

Respuesta de Cyclone

Hi SF, thanks for your review. Firstly, we understand your frustration. Unfortunately collections & deliveries can sometimes fail for a variety of reasons but we strive to resolve service issues as quickly as possible.We were in the process of further investigating the failure when we were asked to cancel the booking and issue a refund, which we did immediately.
We would have been happy to re-attempt collection at no extra cost had we been given the opportunity.
Our use of delivery partners is common knowledge. We neither make a secret of this or mislead customers in this regard. The use of subcontractors does not mean we absolve ourselves of responsibility, on the contrary. We would be happy to attempt this again should you wish.

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