Ma commande c'est bien passés globalement, avec un temps de latence au démarrage… mais au final, le suivi a été assez rapide et la livraison c’est passé sans encombre 👍 ☝️Un Grand Merci, à l'équi... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Excellent service yet again, super helpful, great communication and quick despatch. Used them a number of times now and definitely the best online service I’ve found in the U.K.
La empresa ha respondido
Only my second time purchasing from Cykel House but I would highly recommended them, I purchased the Ergon DH Fat grips in Orange and Red, competitively priced, well packaged and arrived when I was t... Ver más
La empresa ha respondido
An absolutely stunning transaction. Super helpful on the telephone and after ordering online product came in half the time quoted. Beautiful.
La empresa ha respondido
Información sobre la empresa
- Tienda de bicicletas
- Tienda de reparación de bicicletas
- Tienda de accesorios para bicicletas
- Tienda de café
Escrito por la empresa
Cykel house is an independent bike shop, coffee shop, workshop with custom builds also thrown into the mix. We aim to give the best customer service and serve customers with the best products available. We specialise in EVIL bikes, Ohlins, industry nine, EXT, burgtec etc. Call in and have a North Star coffee, chat bikes, products, whatever you want. We love a good chat.
Información de contacto
Francis street, Castleford, Wf10 1HF , Wakefield , Reino Unido
- 01977 520852
- Hello@cykelhouse.com
- cykelhouse.com
4,8
Excelente
236 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Competitively priced and fast delivery
20 de marzo de 2026
Respuesta de Cykel House
Thanks so much for the review Nick! We really appreciate it.
I still haven’t received this item but…
I still haven’t received this item but the shop have investigated and it has been lost with Royal Mail. They are doing everything they can to get me another out in the post and have communicated with me very well
17 de marzo de 2026
Respuesta de Cykel House
Hi Darren,
I have just looked into this for you. It looks like there must have been a delay at Royal Mail.
We obviously don’t know if you receive your item or not. But if you emailed us or chatted to us via the online chat we would have tried to resolve any issue.
Looking at the tracking now it says they expect to deliver your item today? But if this doesn’t happen please contact us.
It would have been great if you could have contacted us before leaving a review, and we could have looked into it for you.
Apologies for the delay on behalf of Royal Mail. I hope it lands today.
Thanks
Great service yet again
Great service yet again from the lads at Cykel House here in WF10.
Just hope cyclists around here & in town realise what quality service they have on the doorstep?
See you at the next bike service.
Many Thanks 🤩
26 de marzo de 2026
Opinión espontánea
Respuesta de Cykel House
That’s very humbling Christopher. Thank you so much for using us 👍 and your kind words.
Respuesta de Cykel House
Thanks for the review Pete. It’s really appreciated. It makes such a difference to a small independent like us. Thank you. 👍
Respuesta de Cykel House
Thanks for taking the time to leave a review! It’s really appreciated. We’re glad your happy with our services 👍
They sell really good products and they…
They sell really good products and they were quick to respond to my enquiry.
Always good service.
19 de febrero de 2026
Respuesta de Cykel House
Thanks for leaving a review. We really appreciate every review we receive. Thanks again 👍
Quick delivery, well packaged
Quick delivery, very well packaged, helpful discount on what is an indulgence really...
27 de febrero de 2026
Respuesta de Cykel House
Thanks a lot for the review Chris, really glad you got your goodies promptly. Thanks again 👍
Respuesta de Cykel House
Thanks for the review Mark! It helps more than you know. So thank you 👍
Quick delivery and best price on the…
Quick delivery and best price on the internet,thanks for the brilliant service and thorough tracking on the package.
Definitely recommend cykel house
17 de febrero de 2026
Respuesta de Cykel House
Thank you for the humbling review Chris. It means so much to us and really makes a big difference. Thank you so much. 👍
Respuesta de Cykel House
Thanks for the review Trev. It’s really appreciated 👍
Good quality upgrade…
I ordered the bit of bling for my bike and it arrived within 3 days and looks great and fitted well. The only issue is the stem rings I ordered were too few to do the proper job I bought them for. It does show the amount I received on the picture but I sort of thought the amount would be enough for the whole job, but I'll need to duplicate the order to get the results I want. Nothing here on the store, more the product.
21 de febrero de 2026
Opinión espontánea
Respuesta de Cykel House
Hi Steve. Completely understandable comment. I assume it’s Deity stem spacers and top cap kit. The amount of spacers you receive isn’t a lot. I will feed this back to them, as I know Deity USA sell individual spacers but the UK doesn’t for some reason.
Very good condition and put in a good hiding place
It arrived as expected time and was put in a good hiding spot so no one could nick it and it was in perfect condition 😝
2 de febrero de 2026
Respuesta de Cykel House
Cheers Beau. We really appreciate you leaving a review 👍
Brilliant Service
Brilliant Service. I had a problem with some loose spokes and a wheel that needed truing on my bike. I need my bike for commuting everyday. The technician broke off from the job he was doing to fit my bike in while I waited. I really appreciated this help and would thoroughly recommend the Cykel House team.
5 de febrero de 2026
Opinión espontánea
Respuesta de Cykel House
Thank you so much for the review Andrew. It means a lot to a small business like us. Really glad your happy with our service 👍
Great source for MTB parts!
13 de enero de 2026
Respuesta de Cykel House
Thanks so much for the review 👍
Great company to buy from….
Great company to buy from….
Brilliant communication and advice.
5 de enero de 2026
Respuesta de Cykel House
Thank you so much for the review Jason. 👊
Chris King Headset bought at a great…
Chris King Headset bought at a great price. Fast delivery, excellent service by Cykel House.
8 de enero de 2026
Respuesta de Cykel House
Thanks so much for taking the time to leave a review Karen. Glad you’re happy with our service. Thanks again.
Was my first purchase and got delivered…
Was my first purchase and got delivered very quickly! 👍👍
29 de diciembre de 2025
Respuesta de Cykel House
Thanks for the review Nick! Glad you got your order quickly and are happy with our service. It means a lot. Thank you.
So awesome
So awesome! Shipped to the US! Thanks so much. Product is awesome and works as expected.
12 de diciembre de 2025
Respuesta de Cykel House
Thanks so much for leaving a review. It’s hugely appreciated and great to know we are providing a good service. 👊
Respuesta de Cykel House
Thanks for leaving a review! Massively appreciate the feedback.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.