dafnihair.com Opiniones 8

I purchased the KLIX magnetic hairclips. When they arrived, I discovered how small they actually are and that they do not hold my hair because of that. I purchased 2 packs and only opened one. I requested a return and was told "For certain items such as hair accessories, we’re unable to accept returns or offer refunds due to hygiene and health and safety considerations. Since these items come into direct contact with hair and scalp, once they have been opened, handled, or tried on, we’re unable to accept them back.

Please note that returns due to a change of mind are also not covered under our return policy for these items. Even if the item appears unused or unopened, we are unable to verify its condition after it has left our facility. Additionally, return shipping can sometimes result in damage, which is another reason these items are not covered under our return policy. "
What a lame excuse!!! Stay far away from this company

I ordered multiple sets of clips in more than one design. Both product lines had issues with the magnets staying inside the product rendering it useless. Feels like it would make more sense to use strong enough magnets that they could be enclosed in the product instead of just glued on the outside being exposed to elements and risk them falling out. I contacted support and they sent replacement clips, but the problem continued. I would not buy these again. It’s a great idea poorly executed. The clips are tiny and don’t hold much hair either, so all around just disappointing.

Magnets fell out the moment i opened the package. They usually reply very quickly if you ask about other things. But they would take forever to reply if it’s about a defective item

Bought the magnetic clips. I really like them. But after 2 wears, the magnets fell out and DAFNI refused to stand by their product after the 30 day return window, I will never buy from them again. Buyer beware.

Ordered the clips for me and my sister. Didn't get to use them because I was in the middle of a big military move, and by the time I used them we both noticed the magnets fell out of their sockets. Unfortunately it was past the 30 days they can help us replace it/fix it. Won't buy again waste of money!

Terrible clips and just as bad customer service. If you want your hair to look like a hot mess, go ahead and buy these. They seem great in theory, but they're awful. Oh, and you can't return them! The site says 30 days, but that only applies to the hot tools?! Then when you contact customer service you'll wait over a week (I waited 9 days) to even get a response, and then when I did, it wasn't even from a real person. Worse company to come around in a long time!

Terrible customer service
I had a mistake in my address. I corrected it multiple times through email. Never received the product. Customer service was terrible. Don’t do business with this company.

I decided to buy their clips as an impulse buy. I immediately regretted it because I didn’t do any research. I anticipated having to fight the charge because I figured it might be from a Chinese company. I was relieved when I got the shipment sent email the next day. I got the clips just a few days after that. (I’m in the US) And the clips were actually cute!