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Información sobre la empresa

  1. Empresa de mudanzas
  2. también en la categoría
  3. Planta de almacenamiento
  4. Servicio de mudanza y depósito

Escrito por la empresa

For over 70 years, we've been moving people round the corner and round the world. When it comes to moving home, we're probably the best move You'll ever make.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

14 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(14)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We arranged our move in March but only…

We arranged our move in March but only moved at the end of October. At every stage of the move everyone was very helpful. The move itself was very competent-staff always helpful even though we were stuck in a traffic jam for 5 hours! Would recommend!!

14 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service from start…

Excellent customer service from start to finish. Laura, Tom & Chris were really friendly & helpful with the itinerary & moving dates which we had to change a few times. On the day of the move the men arrived on time and both men were very well organised, friendly and were speedy with moving the furniture etc. Everything about the house move by Daleysmove was commendable; both in the Office and on the day. I would highly recommend their services as the move was made more manageable and pleasant by all their actions and communications. Thank you to everyone.

14 de diciembre de 2021
Opinión espontánea
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Respuesta de Daleysmove

Thank you for your wonderful review Patricia.

Valorada con 1 estrellas sobre 5

Useless

Oh well where to start.

Vehicle broke down and was towed back to Warrington Thurs 15th April. Told on morning of Friday 16th then told we couldnt get half of our two van move till the follwing Thursday. This included our suite so were being told we would have nothing to sit on for SIX days. Eventually got it delivered on Tuesday after being transhipped to another vehicle.

Then the fun started.....

Picture frames broken, clips removed from a unit to hold a shelf in, now missing, set of steps missing, power washer parts missing, sofa frame twisted, crystalware broken and so it goes on.

Contacted Daleysmove, (Movesquad) and told 7-10 days for them to investigate. That was nearly two months ago. Emails go unreplied! Calls not returned. Payment HAS to be made up front so when they make a mess of it they can cheerfully ignore you.

Have now taken advice and will be proceeding down other avenues on Monday to regain some recompense for the stress they have caused along with the broken/damaged/missing items.

Seriously, I dont know where all these glowing recommendations come from judging from our and others reviews on other pages

Avoid at all costs if you want your belongings delivered the way you handed them to Daleys!!

11 de junio de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good, but needs more work to be great

The guys helped us move during COVID lockdown - not an easy task! We booked the full pack service a couple of months in advance however, the squad were apparently only told the night before by the office that it was a full pack job so they were a little unprepared. Not their fault and is down to lack of organisation from the office side of things. The guys were polite and respectful of our new home - putting blankets down on the stairs to keep the carpets protected. They are clearly really hard workers and just got stuck in which was much appreciated. There were a couple of breakages - a light bulb from the bookcase and a bedside lamp but overall they took great care of our things. One criticism is that towards the end of the day (they finished around 5pm), they started to rush moving stuff into the new place and quite a large number of boxes that were labelled clearly with the room they should have gone to, ended up downstairs in the nearest room to the door. A little disappointing. Also, I took the time before the move to label things in my old home that weren’t going to the corresponding room in the new house. Half the guys paid attention to this and despite me pointing them out, half the guys ignored these and packed according to the room instead - again a little disappointing given what I had paid. Overall, I probably would recommend Daley’s again, though the service received didn’t live up to their claims on the website. Needs a bit of honing to be truly great.

18 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Arrived on time as agreed. The staff were friendly and nothing too much trouble. Got on with the job. Would definitely use again if required.

16 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great staff - highly recommend

The staff are fantastic! Nothing was too much hassle for them. When they say they don't pester, I can fully attest that this is true. I called in Nov 2020 to get a quote, they gave me the quote and left me be to go back to them at a later date if I wished to do so. Honest and trustworthy company. Fully recommend!

12 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

From booking the removal to the move day the service was great and pain free. On moving day the team arrived on time and had the vans loaded within a few hours. Really helpful, polite and professional.

12 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

brilliant service

All team turned up on time.
Fantastic job and would highly recommend for someone who would like a hassle free experience when moving
Thanks guys

13 de noviembre de 2020
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Respuesta de Daleysmove

Hi Colin,

Thank you for your very positive feedback. We will pass this on to your removal Crew.

Daleysmove

Valorada con 5 estrellas sobre 5

Excellent turned up on time

Excellent turned up on time
Got us to our new house on time
Very helpful and polite
Thanks a lot guys

13 de noviembre de 2020
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Respuesta de Daleysmove

Thanks for your excellent feedback Mr Bradley.

We’re really happy that you’re settling in to your new home.

Thanks for choosing Daleysmove

Valorada con 5 estrellas sobre 5

Fantastic service.

We received such a fantastic service.
All staff are so wonderful and friendly.
I would definitely recommend using daleysmove.

13 de noviembre de 2020
Opinión espontánea
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Respuesta de Daleysmove

Hi Annie,

Thanks for your lovely feedback, we will pass this on to the Crew who moved you and your Move Manager.

Thanks for choosing Daleysmove

Valorada con 5 estrellas sobre 5

The service we receive is amazing

The service we receive is amazing, every bit of the move runs so smoothly, all operatives including office staff are excellent, so helpful, nothing is too much trouble, Thank you Movesquad/Daleys for everything, you are No1,

13 de noviembre de 2020
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Respuesta de Daleysmove

Hi Karen,

Thank you for your lovely review, we love working with you and your colleagues. Appreciate the feedback and support.

Daleysmove

Valorada con 5 estrellas sobre 5

Second to none.

I had excellent service and communication with Daleysmove. We booked and paid for our house move back in March - move of 100 miles. Lockdown happened within a week of our move and I had to postpone. After lockdown lifted we set another date which had to be rearranged twice more due to unforeseen problems with the people we were buying our house from. Everyone I dealt with at Daleysmove was very understanding and helpful and got us there when our problems were sorted.
Very reasonable price too.
Highly recommend recommend.

19 de agosto de 2020
Opinión espontánea
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Respuesta de Daleysmove

Hi Debby,

We're delighted with your review and really pleased that you're settled in to your new home.

Whilst lockdown has been very stressful for us all, it's nice to know that we were able to support you in a meaningful way rather than add to the disruption.

You're feedback has been passed back to the Crew who helped you move home and your Move Manager Laura. Thank you.

Daleysmove

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