dallascowboyshome.com Opiniones 

62
•
TrustScore: 2.5 sobre 5

2,4

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The jersey is nice. Fits great. Big time issue with shipping and tracking. I did get a prompt response from the vendor when I inquired about where my order was but the delay was confusing. I ordered a... Ver más

Valorada con 2 estrellas sobre 5

Did not know this product was not made in the USA-I believe it’s China. Amount charged on bank statement was not amount on my receipt-asked company about amount discrepancy and advised to refer to my... Ver más

Valorada con 1 estrellas sobre 5

Still haven't received the shoes. Never received the tracking number and after repeated emails, I was told I was wrong for not receiving it. Keep getting this "rate" me email even though nothing has a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I find the price and quality quite good compared to the market and many other stores. I received the item after 22 days of ordering because I chose USPS shipping. The 2nd order I chose FedEx cost more... Ver más

La empresa ha respondido


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,4

Todas las opiniones

(62)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

SCAM SCAM SCAM

the first shock was that they shipped the item from China; they sent the item to the wrong address, and by the looks of it they didn't even send the correct item (it was shoes, and the postal website says the parcel weighed 16 grams);
now they are not responding to emails

6 de julio de 2023
Opinión espontánea
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Respuesta de dallascowboyshome.com

If you have made a purchase, please let us know your order email or order number to check. We only use email dallascowboyshome247@gmail.com to support customers, please send information to us for quick processing before giving unfounded reviews, affecting reputation ours.

Valorada con 4 estrellas sobre 5

2nd time ordering here

2nd time ordering here, I love their impressive shirt designs. However, shipping time is something to consider as it takes about 1 month from the date of order to receive it.

17 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

When the merchandise came it unsatisfactory

When the merchandise came it wasn't made as expected. The leather jackets right sleeve inner lining was twisted when sown, keeping it from wearing because I couldn't get my arm all the way through. And nonetheless left cuff of the jacket is coming off. It's poor workmanship for the price. A refund would appropriate. The merchandise would not even be worth spending the money for the return. I had sent a email regarding this. But was told there is a delay do to covid. And haven't heard anything back since 1/11/23

7 de enero de 2023
Opinión espontánea
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Respuesta de dallascowboyshome.com

Thank you for responding. We will compensate all orders if it is defective or damaged during production. Please email product pictures for support

Valorada con 1 estrellas sobre 5

Never received my order

Never received my order. How do I contact these people?

19 de diciembre de 2022
Opinión espontánea
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Respuesta de dallascowboyshome.com

Your order has been notified for delivery on January 6 at the recipient's mailbox. We have proof that the order has been delivered to your home address, if needed please contact us via email and we will send you details.

Please note carefully. All orders in our store are not available, they are produced only when ordered. Production time for your order ranges from 7-12 business days (excluding Saturday and Sunday). In some cases this time may be longer.

This we have talked about in great detail in the description, you can check it out.

Valorada con 1 estrellas sobre 5

Took my money never gave me a email…

Took my money never gave me a email with shipping information and never got what I order this is a scam and if they delete my review I keep posting it isc

30 de diciembre de 2022
Opinión espontánea
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Respuesta de dallascowboyshome.com

Your order has been delivered on January 10, 2023 at your mailbox. Please open and check, we have proof of delivery. Please consider the information carefully before rating, as this affects our honor and reputation.

Valorada con 2 estrellas sobre 5

I order custom shoes air Jordan 13 on…

I order custom shoes air Jordan 13 on December 18th 2022 and have not received a email or tracking number or delivery

27 de diciembre de 2022
Opinión espontánea
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Respuesta de dallascowboyshome.com

Hi,
Your order has been successfully delivered on January 13th, please check it. Do not rush to evaluate our service when you are not sure.

Please note carefully. All orders in our store are not available, they are produced only when ordered. Production time for your order ranges from 7-12 business days (excluding Saturday and Sunday). In some cases this time may be longer.

This we have talked about in great detail in the description, you can check it out.

Valorada con 1 estrellas sobre 5

Unacceptable

I ordered 2 shirts as Christmas gifts and paid for expedited shipping. When the shirts did not arrive in the 10 day window, I gave it 2 MORE days then disputed the charge. All the while trying to email and never got a single response until AFTER I disputed and got my refund. They arrived the 2 days later. This won't happen again for me.

8 de diciembre de 2022
Opinión espontánea
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Respuesta de dallascowboyshome.com

Please note carefully. All orders in our store are not available, they are produced only when ordered. Production time for your order ranges from 7-12 business days (excluding Saturday and Sunday). In some cases this time may be longer.

This we have talked about in great detail in the description, you can check it out.

Valorada con 1 estrellas sobre 5

Where's my blanket?

I ordered a blanket on December 11th, 2022. I didn't receive an email confirmation. I don't have a tracking number. When I checked my bank account they took money out. I want my blanket set or I want my money back. The gift is slated to be here December 28th, 2022.
Edit: Today is 12-29-22 and I didn't receive my blanket. I still haven't received an email confirmation, but they definitely took money out of my account.
*Update*
It's not 1-5-23 and I still don't have what I purchased. I want a refund!
*2nd Update*
I checked the website earlier today and it says that it is no longer a secure website. This is a scam website and I'm reporting them to the Better Business Bureau.

25 de diciembre de 2022
Opinión espontánea
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Respuesta de dallascowboyshome.com

Every order in our store has a confirmation email, maybe your order is in the spam box and you don't see it. Your order was shipped on January 20, 2023 at Parcel Locker. We have proof of delivery, please consider carefully before rating.

Please note carefully. All orders in our store are not available, they are produced only when ordered. Production time for your order ranges from 7-12 business days (excluding Saturday and Sunday). In some cases this time may be longer.

This we have talked about in great detail in the description, you can check it out.

Valorada con 1 estrellas sobre 5

Have not heard or no correspondence…

Have no heard or no correspondence since I order boots

10 de diciembre de 2022
Opinión espontánea
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Respuesta de dallascowboyshome.com

Please give us your order number or order email to check, we will reply you with detailed information by email.

Valorada con 1 estrellas sobre 5

Still processing?

Just to let you know — we've received your order #17055, and it is now being processed:
[Order #17055] (December 11, 2022)

10 days later and still nothing about shipment which is ridiculous. These are suppose to be Christmas presents and when you get an email back they send you a standard email that it is still processing and they have limited people due to COVID. I mean come on with that as that is no longer an excuse in most peoples eyes nowadays, especially in Florida.

11 de diciembre de 2022
Opinión espontánea
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Respuesta de dallascowboyshome.com

Your order has been successfully delivered on December 29 In/At Mailbox. Please check and confirm.

Please note carefully. All orders in our store are not available, they are produced only when ordered. Production time for your order ranges from 7-12 business days (excluding Saturday and Sunday). In some cases this time may be longer.

This we have talked about in great detail in the description, you can check it out.

Valorada con 1 estrellas sobre 5

Scam site

I see you took down my review probably because Dallascowboyshome.com is a scam site and are ripping off people and I'm one of them. I'll be transparent here's my order # 16829 and my email anyone can see for them selfs what kind of scam thier are pulling on the public they got there money I got nothing for your own protection DO NOT ORDER ANYTHING FROM THIS SCAM SITE. Just called the phone # on thier scam site it's for the USPS go figure.added Dec. 6 still no package can't get any information thier is nobody really working at this site except a bunch of scam artists and thieves. THIS A BUYER BEWARE SITE.

21 de noviembre de 2022
Opinión espontánea
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Respuesta de dallascowboyshome.com

I just checked your order, and your order tracking code is completed and you have received your order. Please come back and re-evaluate the review. Because our products are 3D, production and shipping times are quite long. But we still try to get you the package as soon as possible. We have sent you the order number so you can track your order and now the order has been completed and you have received the package hope you will come back and review again.
This is number tracking: 92487902816706910042981225
https://t.17track.net/en#nums=92487902816706910042981225

Valorada con 1 estrellas sobre 5

They don't communicate with you..I have…

They don't communicate with you..I have emailed them several times and no reponse..will never shop here again

6 de septiembre de 2022
Opinión espontánea
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Respuesta de dallascowboyshome.com

Have you checked your email or can you check your spam folder, many of the emails we have sent to customers are hit as spam. Please check and get back to us.

Valorada con 1 estrellas sobre 5

These people are horrible with getting…

These people are horrible with getting back to you when help is needed! I’ll never purchase from here again! Communication is key and they have no keys!!!

16 de agosto de 2022
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Respuesta de dallascowboyshome.com

I don't know what problem you are having? You can actively email us. We will solve your problems.

Valorada con 1 estrellas sobre 5

I ordered a hoodie and when it arrived…

I ordered a hoodie and when it arrived the size was perfect but the printing quality was very poor, the worst part is they put the dallas cowboys lettering on backwards!!!! Its totally messed up! I have since sent several emails to their "customer support" and they're always away or offline they see and read my messages but refuse to respond and it doesn't seem like they have any intention at all of replacing it or refunding my money!!! This is a rip off!!!!

22 de marzo de 2022
Opinión espontánea

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