I have just received my newest piece which is a stunning stone encrusted gold cross. As always the customer service was excellent, my parcel was beautifully packaged & arrived quickly given it wa... Ver más

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Consulta las opiniones de los clientes
My favourite shop not just for the most gorgeous jewellery but the wonderful service … the ladies have to have a shout out for always going above and beyond and are always so friendly.. Sarah Vicky an... Ver más
I had an issue with my bangle of my own doing. The Daniella Draper team were very sympathetic to my problem. Came up with a great solution and ended up having several great products from one issue. Gr... Ver más
I have a few pieces of jewellery from DD and have always found the staff really helpful and polite. I popped in this morning to exchange a damaged earring with no problem at all. Many thanks to Shanno... Ver más
Información sobre la empresa
Sobre Daniella Draper
Escrito por la empresa
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Información de contacto
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Reino Unido
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
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You continue providing a five star…
You continue providing a five star experience with each and every purchase I make!! Thank you for being part of my holiday gift giving.

Respuesta de Daniella Draper
Beautifully crated pieces. Been a Daniella Draper customer for a…
Been a Daniella Draper customer for a few years now and have built a gorgeous collection of rings, necklaces, bangles, bracelets and earrings. The pieces are beautifully crafted and I love that you can customise everything to mix and match. I shop at both the Grimsby and the Beverley stores and all the staff cannot do enough for you. My husband knows to get me vouchers for every birthday and Christmas now.

Respuesta de Daniella Draper
Great products.
Fabulous personalised pieces of jewellery delivered quickly.

Respuesta de Daniella Draper
Not for me
I have brought a few Daniella Draper pieces, which is a reflection of how much I love this jewellery. Having brought the pirate gold signet ring I wanted a similar silver one unfortunately this particular one does not have the same handmade feeling and feels more like one that could have been purchased on the high street.

Respuesta de Daniella Draper
Simply the best…
I can honestly say the experience and customer service was the best I’ve ever had.
Isabel and Tracy were so attentive and made me feel so special and knew what suited me and what I liked. It was as if they knew me ❤️
The jewellery is exquisite. I absolutely love what I have bought so far.
I have returned within a week and will do again and again.

Respuesta de Daniella Draper
Thank you to Tracy & Bex for piercing…
Thank you to Tracy & Bex for piercing my little girls ears yesterday, you were so kind & patient with her.

Respuesta de Daniella Draper
Customer service was excellent
Customer service was excellent. I recently purchased a necklace on line and added on extra for the personalisation, little did I know it was already included in the price.
Less than 24hrs after I had received an email and a refund for the extra amount I paid.
Thankyou so much DD

Respuesta de Daniella Draper
Fantastic service for my daughter’s ear piercing
My daughter recently had her ears pierced at the Lincoln store, and Iara and Rebecca were brilliant throughout. They made sure she felt calm, comfortable, and well looked after.
She was absolutely delighted with her new piercings. Everyone we interacted with was friendly, helpful, and a real credit to the store.
Keep up the great work.

Respuesta de Daniella Draper
Love my Bangle
Great shop, love my new bangle. Great customer service, Iara, was lovely and extremely helpful

Respuesta de Daniella Draper
Gorgeous shop and wonderful staff
Gorgeous shop and wonderful staff. We purchased jewellery from the Lincoln store and was a really lovely experience xxxx

Respuesta de Daniella Draper
Help for a confused customer
I have nothing but praise for the help I recently received when purchasing a Voucher as a Christmas Present, having bought a necklace and a Voucher in previous years. The problem I had was that I placed an order online but hadn’t finished it and, of course, the order never arrived. The Lincoln sales staff and Workshop carried out a fruitless search maintaining great patience at what is probably the busiest time of year.

Respuesta de Daniella Draper
Bespoke earrings
I wanted a pair of bespoke earrings for my wife. I contacted customer services via email and the whole team have been so helpful and friendly from start to finish. They helped me get the correct bespoke item and placed my order with the bespoke team. The earrings are perfect and my wife loves them.
Thank you all for a great experience.

Respuesta de Daniella Draper
Lovely helpful staff in the Beverley…
Lovely helpful staff in the Beverley store

Respuesta de Daniella Draper
Really professional ear piercing…
Really professional ear piercing service, with Tracey. Great advice received for both me and my daughter. Thank you 😊

Respuesta de Daniella Draper
FANTASTIC
Honestly such a wonderful retail experience from end to end. I have always loved their products but for this particular order I needed customer service assistance - Amelia was attentive, helpful, responsive and efficient in every way. Nothing was too much to ask for her, and everything was done in the quickest and smoothest fashion. They really do go above and beyond, I highly recommend!

Respuesta de Daniella Draper
Excellent customer service
Excellent customer service. Prompt responses and patient with all my detailed enquiries. Really makes a difference.

Respuesta de Daniella Draper
Staff at DD in Beverley are absolutely…
Staff at DD in Beverley are absolutely wonderful. Very knowledgeable and listened to my requests. Highly recommend.

Respuesta de Daniella Draper
Tracy was amazing with my daughter …
Tracy pierced my daughter’s ears in Lincoln yesterday and was absolutely brilliant. She put her instantly at ease, made the experience special and fun for her and the result was perfect.

Respuesta de Daniella Draper
Bespoke order
Nothing is ever too much when ordering any item, quick service and always quick and polite responses to any query, a thankyou to Indea, for sorting out my bespoke order and Amelia for sorting out the delivery, nothing is ever a problem, wouldn’t hesitate in recommending them and using the company again.

Respuesta de Daniella Draper
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