Data Conversion Laboratory Opiniones 

162
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

DCL is very professional, and they have also always been courteous and helpful to me in the production of several eBooks for our indie publishing firm over several years. They do accurate and prompt e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As a publisher of awesome literature for kids we boast about flawless stories. We chose DCL and Devorah Ashlem for our publishing needs because of the incredible service they provide. Even post the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We've worked with DCL for several years, both on content conversion projects and when using Harmonizer. They're incredibly knowledgeable, professional, and do great work. I've been very happy with eve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

DCL employees really go above and beyond (specifically, Howard, Kajal, and Sergey)! We are new to this work, and they always answer our extensive questions with patience and in a timely manner. If the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de business-to-business

Información proporcionada por diversas fuentes externas

Data Conversion Laboratory (DCL) provides data and content transformation services and solutions. Using the latest innovations in artificial intelligence, including machine learning and natural language processing, DCL helps businesses organize and structure data and content for modern technologies and platforms. With expertise across many industries including publishing, life sciences, government, manufacturing, technology and professional organizations, DCL uses its advanced technology and U.S.-based project management teams to solve the most complex conversion challenges securely, accurately and on time. Your content---transformed, validated, enriched.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

162 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(162)

3 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Absolutely horrible

Absolutely horrible. I know how important these surveys are and I wouldn't give such a low rating lightly.
It takes two days to get a printer installed?
Over five days for a password reset?
You need to review your online ticket review and resolution process for process inefficiencies. The time it takes for not only a REAL person to get back to someone, never mind the time it takes to resolve, is unacceptable.
Not only that, if you call someone for something so simple as installing a printer driver, they can't handle it and need to send it to the next level... pointless.

29 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

Jodi posted this review thinking it was a different company.
We promise that DCL will only deliver exceptional customer service. We value that Trustpilot keeps it real by not allowing businesses to remove negative reviews...even when the reviews are for the wrong company!

Valorada con 5 estrellas sobre 5

Real thought leaders with proven…

Real thought leaders with proven technological track record.

27 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

Thanks, Richard, we appreciate hearing that and we pledge to keep it up!

Valorada con 1 estrellas sobre 5

I have no idea who DCL is

I have no idea who DCL is, or why I keep receiving solicitations to rate them. Incredibly annoying.

27 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

Hi, Krisan, we apologize for the inconvenience – we take your feedback seriously, and you will not receive any more communications from us."

Valorada con 5 estrellas sobre 5

Rush FDA Establishment submission

Very Knowledgeable about what is need to keep FDA Establishment status by submitting each API in the required format for approval. Able to get list completed in just a few days. High recommend

26 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

We thank you for your business and your kind comments – we're delighted to fulfill your listing needs!

Valorada con 5 estrellas sobre 5

I enjoy reading the research

I enjoy reading the research. Thank you for adding me to your email routing.

25 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

We're glad you've been enjoying our communications! Please feel free to email info@dclab.com if there's a topic you'd like to see us cover.

Valorada con 5 estrellas sobre 5

Informative webinars!

25 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

We're delighted that you enjoy our webinars! If there's a topic you'd like to suggest for a future one, please feel free to send it to us at info@dclab.com.

Valorada con 5 estrellas sobre 5

Excellent

We have used DCL for numerous trips. Never a problem. Prices and discounts are exceptional.

25 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

Larry,
We are glad you had a good travel experience but we must acknowledge, it wasn't from us! DCL provides content and data transformation services.
Sincerely,
Marianne

Valorada con 5 estrellas sobre 5

You've always been helpful

You've always been helpful, even enhancing my digital needs. Price is a bit high, but so far I can't complain.

18 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

We're always glad to take into account what we hear from clients – we thank you for your kind feedback, Bob!

Valorada con 5 estrellas sobre 5

Good Business Partner

Our organization has had a good business relationship with DCL for 15+ years. While occasional bumps are inevitable, they work very hard to resolve them to our satisfaction. Further, their output quality is consistently excellent.

14 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

Thank you – your comments and your long-term relationship with us are much appreciated!

Valorada con 5 estrellas sobre 5

If you are in publishing and not using…

If you are in publishing and not using this wonderful company to turn your treasured work into an eBook, you are missing a major chapter in your career. DCL is an incredible partner. They will leave no page un-turned in bringing your original work to it's perfect electronic form.

14 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

Zev, thank you for booking a review that we're proud to display on the shelf and let others check out. We're glad to keep your EPUB needs cover-to-covered.

Valorada con 5 estrellas sobre 5

DCL has been a long time provider of conversion services

DCL has been a long time provider of conversion services. First work with DCL was in 1996, since then there have been occasional opportunities to work with their staff. Each time we have been very satisfied with their services. In addition, they have met schedule and budget expectations. Will continue to reengage with DCL when the need arises in the future.

14 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

Thank you for your kind words and for being a loyal client, Les. We look forward to working with you again in the future.

Valorada con 5 estrellas sobre 5

The DCL staff who I deal with on a…

The DCL staff who I deal with on a regular basis (Amanda Tiscione, Amber Woody and Gitty Kupferstein) are unfailingly polite, helpful and responsive. The quality of the typesetting is generally high and any issues are quickly resolved.

14 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

We're delighted to hear that, Katie! Your continuing business is much appreciated.

Valorada con 4 estrellas sobre 5

its been excellent

its been excellent , to see the updates on emails and LinkedIn.

14 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

We're glad to know you enjoy the updates. If you have a specific topic you'd like to see us cover in a newsletter, feel free to send it to info@dclab.com.

Valorada con 5 estrellas sobre 5

DCLabs

DCLabs is always on time, quality work, and reasonable fees.

14 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

Thank you for your kind feedback; we're always glad to help!

Valorada con 4 estrellas sobre 5

I'm satisfied with your work

I'm satisfied with your work. You manage your schedule well for me.

Thanks a lot.

14 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

You are very welcome – thanks to you as well!

Valorada con 5 estrellas sobre 5

I have found the seminars help me keep…

I have found the seminars help me keep abreast of trending topics in the industry as a semi-retired editor/writer.

12 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

We thank you for your ongoing engagement with our webinar series. If there's a topic you'd like to see us cover, feel free to send your suggestion to info@dclab.com.

Valorada con 5 estrellas sobre 5

Great Service!

12 de enero de 2019
Opinión espontánea
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Respuesta de Data Conversion Laboratory

Thank you for your kind feedback!

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