Data Recovery Specialists Opiniones 

358
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Some months back my home computer was hacked into. When I declined to pay the ransom demanded, on principle, it became seriously encrypted. Attempts at remediation locally failed. I accepted a recomme... Ver más

Valorada con 1 estrellas sobre 5

I sent in my HDD. The estimated price was £300, but the next day it became "at least £800". The massive difference and the dubious final sum were not convincing. I declined the offer and asked anoth... Ver más

Valorada con 5 estrellas sobre 5

Free collection and return. They did an assessment within a few days and provided a link to all the files they could recover on the drive to review - which makes it much easier to decide before you co... Ver más

Valorada con 5 estrellas sobre 5

The process was extremely fast to collect my product. It took a while to extract the data although they told me it was quite easy to do. Originally i was concern I would not get my device returned, as... Ver más

Información sobre la empresa

  1. Servicios empresariales

Escrito por la empresa

Data recovery services for hard drives, solid-state drives, RAID servers, USB devices, and mobile phones. Last year, we helped thousands of businesses across the UK and worldwide recover critical data. With a 98% success rate, it’s no surprise that organisations such as BP, EDF Energy, and the National Health Service, along with various UK police forces, trust our expertise. We understand how vital your data is. With more than 60 years of experience in data recovery—and by chairing BSI and ISO technical committees for magnetic and optical data storage devices—we have built a reputation you can rely on. Our engineers are leaders in advanced data recovery and hard drive restoration. Using state-of-the-art extraction tools, specialist laboratories, and certified clean rooms, we provide one of the strongest chances of recovery for mechanical or logical failures, deleted files, and corrupted data. Our 98% success rate speaks for itself. Data Recovery Specialists provide immediate technical assessments, free no-obligation fixed quotes, and emergency services for time-critical cases. Our process is fully transparent, with a dedicated consultant keeping you informed every step of the way. We prioritise minimising downtime and aim to complete most recoveries within just a few days—often within 48 hours. Our services comply with the principles of the Association of Chief Police Officers (ACPO), and our ISO 14001 and ISO 9001 accredited affiliate laboratories ensure your data is handled securely and professionally. With offices serving all regions of the UK, we deliver world-class expertise at a local level. To speak with one of our specialists, call us or request an online quote. Our consultants are available weekdays from 8am to 8pm and weekends from 9am to 5pm.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

358 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(358)

14 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

These guys did a great job recovering…

These guys did a great job recovering the data from a broken hard drive. They managed to recover everything. However, I feel they charge above average prices. Also, the sales team were quite pushy with their calls to confirm the job which I get. It's just business. Clearly these guys are working on a commission which helps drive the prices up. All fine for me but maybe a little strong for people who may be more vulnerable. However this is not a negative review. The service and the results were very good, completed very quickly and communication was very (too) good.

10 de noviembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great Service but no Guarantees

I had a faulty Western Digital MyCloud 6TB drive (Manufactured 2018), it wasn't able to communicate with the case. They disassembled and rebuilt from a new donor drive in their clean room, a lot of work all explained by a lengthy report and some supporting photos. Unfortunately this could not recover the operation to working and my data was lost, you pay for the work regardless of outcome and there is no guarantee of recovery. I've now moved to a RAID solution which is comparable to the money I spent on the failed recovery. Lesson learnt.

10 de octubre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Data Recovery Specialists 100%…

Data Recovery Specialists 100% recovered the data on a broken hard drive. Which was a total relief when all my precious photos weren't lost forever. Still, there was a slight negative to the service. I found them to be rather pushy and impatient. So much so, It made me feel uncomfortable at times. For this reason, I would look elsewhere in the future.

17 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good fast service

Good fast service. Filled in an online form on the web site in the evening and received a phone call the next day offering a free DHL Express collection for that afternoon. Data Recovery Specialists got the hard drive the next day and I received a report within two days saying what data was recoverable. Jason Murphy phoned me several times keeping me up to date on the recovery process and how successful the process was likely to be. Overall, I cannot find any faults about what Data Recovery Specialists have done.

26 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

No data, no recovery

No data recovered. DRS costs a lot of money. The free assessment will always say they can recover the data but you must spend a lot to recover anything - or nothing in my case. So I suggest more honest assessments would be helpful.

1 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

DRS were very attentive and…

DRS were very attentive and communicative. I received everything I needed from my old hard drive. It’s costly but a very particular and effective service!

8 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

USB HDD Recovery

I used Data Recovery Specialists to recover a corrupt USB HDD. They managed to retrieve 100% of my valuable data. Very please with their service
I would certainly use them again if the need arises.

28 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient and Reliable Service

Loss of data is a horrible position to find yourself in when years of memories could be lost forever. I spent some time researching suitable firms after a local hardware specialist informed me my 2TB external hard drive was not powering/spinning up and recommend I find a "data recovery specialist".

The process of getting my hard drive to DRS was smooth, and they kept me informed throughout. I was horrified at the cost of recovery - prices start from around £300 alone, but tend to average between £500 and £1,000 depending on the issue(s) - so it's a position I hope to never find myself in again which is why I now pay for more storage on a monthly basis and I've transferred all the recovered data into the cloud.

DRS were able to recover all my data and they returned it to me on a new 1TB hard drive which is better than my old hard drive because at 1TB it does not require an external power source.

I would use DRS again, but I hope I never have to *lol*

29 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've used Data Recovery Specialists a…

I've used Data Recovery Specialists a couple of times now and each time their communication and response times have been excellent. Their team have achieved >95% data recovery for me. I would highly recommend them and will use them again should the need arise.

3 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would not recommend

I wish to express my dissatisfaction with the services provided by Data Recovery Specialists. Despite spending a total of £1700, the files recovered were comparable to those recovered from standard DIY recovery software. The company's initial scan, priced at under £200, yielded minimal results. While the staff exhibited a high level of professionalism, friendliness, and responsiveness initially, the situation drastically changed after an additional payment of £1500 was made.

Following this transaction, the company's communication became inconsistent, characterised by unresponsiveness and a lack of acknowledgment regarding my request for a detailed report on the work performed. This lack of transparency and professionalism is deeply concerning.

In conclusion, I am profoundly disappointed with the level of service received from Data Recovery Specialists. The discrepancy between the initial engagement and subsequent interactions has left me with a negative impression of the company's integrity and commitment to customer satisfaction.

5 de octubre de 2023
Valorada con 4 estrellas sobre 5

I recently had an external hard drive…

I recently had an external hard drive issue that left me unable to access my personal files, which was quite concerning.

I must say that DRS's service was exceptional in every way. From the moment I reached out, their responses were prompt and friendly. They quickly arranged for the collection of my hard drive and, equally impressively, had my files transferred in no time.
The customer service provided by Data Recovery Specialists was outstanding. They offered clear guidance throughout the process, keeping me informed about the issue and the steps being taken to resolve it. Their professionalism and friendly approach were greatly appreciated.

Overall, I would highly recommend Data Recovery Specialists.

4 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

New style of scam

My hard drive stop working, I search online, I found company name Data recovery Specialists with 4,5 star on Google review

I spoke with them and they put in with Daniel, and the send me different location of the company address
Bocam Park
Pencoed
Bridgend
CF35 5LJ
I took my hard drive to this location, I spoke with Daniel about recovery my data and he told me he can fix hard  drive and recover my data, I transferred £2500 in advance, but after one weeks with suffering with this company, they told they failed to recover the data and they don't want refund my money, and they damaged my hard drive,
And when I checked the location of

Fields AssociatesUnit 18-21
Bocam Park
Pencoed
Bridgend
CF35 5LJ
It's completely different company with bad reviews, and i check this company on trustpilot  under name
Field data recovery,
And lots of people warning it's scam,
I found multiple accounts with bad and good reviews to manipulate new customers,
New illegal scam, they gave big hope of recovery my data and they know they can't recover my data  back, they just want to take money.
And Data recovery Specialists original company not fair to send me to different company with bad reviews,
I spoke with both companies they refused to refund my money.

15 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I sent off a hard drive which had been…

I sent off a hard drive which had been dropped (whilst still spinning) using the no win no fee service. The hard drive was picked up prompty and a report generated within a few days. The report suggested the drive couldn't be fixed so it was returned, all for free. Whilst the data on the drive was lost, we didn't occur a fee for this service. We have another drive to repair and I'll be sending that one off soon.

4 de julio de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más