David Phillips Opiniones 

628
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They've been systematically removing trained installers and filling the gaps with agency staff, so next to zero continuity on installation quality. Vans on the road with multiple dashboard warn... Ver más

Valorada con 5 estrellas sobre 5

Aaron Coates is amazing! He has helped source various furniture at very short notice for tenanted properties I manage in the Soho, Mayfair and Tottenham Court Road area. Tenants are always happy with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We are an estate agent in NW8 and Sarah Young is our contact at David Phillips in the past 4 years. She is prompt, responsive and professional, always handles our enquiries (small or big) in a timely... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As an ex retailer, Sarah Young was everything she should be. Refreshing in these terrible times when the customer - the people who keep a business alive - is no longer treasured. A leg of the origi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Proveedor de muebles a medida
  4. Servicio de alquiler de mobiliario
  5. Diseñador de interiores

Escrito por la empresa

David Phillips provides property furnishing and design services for build to rent, residential, social housing, student and retirement properties.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

628 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(628)

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Valorada con 5 estrellas sobre 5

Sarah was very helpful throughout…

Sarah was very helpful throughout placing the order as I was ordering for my rental property. I had to change the order a few times, but Sarah was very patient with me. Excellent service. The delivery was on time and went smoothly. The men putting the furniture together were also very polite and mindful. I would definitely use this company again.

27 de enero de 2023
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Respuesta de David Phillips

Thank you for your review, Sudeep! I'm really pleased Sarah was able to help you in your decision process and thank you for mentioning the Ops team. I have made sure your feedback is passed to the installation team in question..We hope to assist you with any future requirements you may have!

Valorada con 5 estrellas sobre 5

Great company and very professional

Great company and very professional, they helped me with decisions and suggestions as I was very unclear about what I wanted for my new apartment.

Thanks Interior designers great work! 🚀

15 de febrero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you for your lovely feedback,Sol ! I believe it was Emily Pester, one of our Interior Design Consultants, that helped with your decisions for your furniture package order. I am happy that she was able to guide you through our extensive furniture range to items that would suit your property the best. Please do get in touch if we can help you again!

Valorada con 5 estrellas sobre 5

Lauren was professional and personal. A rare combination.

Lauren helped me with my furniture rental package. She was efficient, really prompt with her responses and kept me updated on all the steps I needed to take as it was my first time. She accommodated my changes chaotic timeline super patiently and with good humour. And when it all fell apart due to a problem with the lease, she was understanding and handled it with grace and kindness. Thank you, Lauren.

13 de febrero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you Lucinda for taking the time to praise Lauren for her work with you on your project. I am happy that she was there to support and help you along your first journey with us, even when it did get a bit challenging with changing timelines. Please do get in touch for any future requirements you may have!

Valorada con 5 estrellas sobre 5

Thank you Lauren for your outstanding support and assistance!

I am writing this review to express my gratitude for Lauren Curtis. She has been incredibly supportive with all of my queries and went above and beyond to make sure I received the best possible service.

Lauren has always been prompt in responding to my emails and phone calls, and has always been very patient and understanding when it came to addressing my concerns. I particularly appreciated the fact that she arranged a replacement for me every time it was required, without any hassle or delay.

Lauren is a true asset to David Philips, and I would like to thank her for her dedication and professionalism. She has made my experience with the company a truly positive one, and I would recommend her and David Philips to anyone looking for a reliable and customer-focused service.

9 de febrero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you Lulia for leaving Lauren this fantastic review! Lauren is very passionate and works hard to make sure everything goes as smoothly as possible on her rental installs.We appreciate your feedback and we are glad Lauren made the whole process a positive experience for you. If you have any furnishing needs in the future, please just let us know and pick up the phone again!

Valorada con 5 estrellas sobre 5

Great furniture company with smooth selection to installation

I recently bought a new build flat in London and as I've only lived in furnished places, I had lots of furniture to acquire from bed to dining table and chairs. Thankfully I was given a furniture voucher by the development. I found that David Phillips has a good range of furniture and the right amount of options, not too many choices so it didn't get overwhelming. I recommend checking their case studies on their website which have many photos and even virtual tours to get some inspiration and a feel of the furniture. Daphne Shen was very helpful during the selection process and had many good tips to select pieces of furniture that coordinate well. Then her colleague Martha Fletcher ensured a smooth process from selecting a delivery date to amending a few things on my order. On delivery day everything was assembled, boxes were discarded, and the flat was vacuumed. Overall, I found that David Phillips was a great company to quickly furnish your place with quality furniture, I'd definitely recommend them!

20 de enero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you for your lovely feedback, Joel ! It's great to hear that both Daphne and Martha were able to look after you so well, both in the selection of your furniture and during the booking in of your install. We do pride ourselves, at David Phillips, in looking after our customers from the start of their journey through to our Ops teams completing the install and making sure your property is left clean and free from rubbish. Thank you again for the recommendation and we look forward to working with you in the future!

Valorada con 5 estrellas sobre 5

Quick response times!

I have been dealing with Lauren, she's always very helpful and gets back to her emails within minutes, which makes the world of a difference when you have to place an urgent order!

8 de febrero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you for taking the time for your lovely review Lavinia ! It's great to hear that Lauren provided a great customer service experience and responded to your e mail for your urgent order. We look forward to helping you again!

Valorada con 5 estrellas sobre 5

Very responsive and efficient

Very responsive and efficient, always friendly and willing to help.

Highly recommend!

2 de febrero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you ,Candy, for your lovely feedback! Its great to hear the team are responsive, friendly and always willing to help. If you need any future furniture requirements, please do get in touch!

Valorada con 5 estrellas sobre 5

It couldn't have been easier

Being abroad, I urgently needed to get my property furnished. They had loads of choice, had helpful advice, delivered everything in great time. It was like magic.

25 de enero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you for review, Anita. Its lovely to hear that your experience with us was a positive one . We recognise that a lot of our customers are abroad so we do try and be as helpful as we can with advice and communication along the way. We look forward to assisting you again in the future!

Valorada con 5 estrellas sobre 5

Gosh where to start

Gosh where to start. I can not recommend David Philips Furniture Company enough. First of all our New Build was delayed 10 months, they stored our furniture no extra cost and no fuss, they regularly contacted me to see how building work was going. On the 6th January they finally delivered to our apartment in Birmingham on time, the 2 Chaps could not have been more friendly and helpful, it was so hassle free I couldn't believe it. They put everything together and cleaned up after themselves, even polished the furniture before they left. They are a company that actually delivers on everything they claim to do and more, we will certainly be using them for all our other Rentals

6 de enero de 2023
Opinión espontánea
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Respuesta de David Phillips

WOW! Thank you Nikki for leaving this fantastic review! It's great to hear that we provided a great customer service experience for you from point of order through to installation and kept our promises. I will be sure to pass on your words to the Operations team as well. We look forward to helping you in the future.

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service! Super fast! Thanks to Lauren Watts in particular who was very understanding of my schedule and who made everything possible to make the delivery easier for me

30 de enero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you for leaving Lauren this fantastic review! Lauren works hard to make sure everything goes right on her jobs. We appreciate your feedback and we are glad Lauren made the whole process a lot easier If you have any furnishing needs in the future, please just let us know!

Valorada con 5 estrellas sobre 5

Fantastic service from Martha Fletcher…

Fantastic service from Martha Fletcher as our Customer Fulfillment Co-Ordinator. Always responsive, helpful and professional and always gets the job done. Had a couple of issues with furniture but always sorted.

21 de enero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you Brendan, we are pleased to hear Martha managed to coordinate your Package delivery in a responsive and professional way and that the issues which sometimes happen on Packages installs were resolved quickly with minimal impact. Any furnishing needs big or small, please do get in touch!

Valorada con 5 estrellas sobre 5

Sarah Young is the best to deal with

Sarah Young is the best to deal with,
always quick to reply and super helpful
keeps me ordering!

many thanks for your brilliant service

31 de enero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you for your lovely feedback, Amir ! It's great to hear that Sarah is providing a great service that makes you want to return to us for your furntiure requirements! We look forward to working with you in the future!

Valorada con 5 estrellas sobre 5

A special Thank you to Jacob

A special Thank you to Jacob. He saved us in a tight situation with extreme time pressure. Our order was sorted within minutes and the delivery and installation were ready for the next day.
Amazing customer service!

31 de enero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you for taking the time to leave a review. I'm thrilled that Jacob was able to help you with your order under tight timelines. We hope to assist you again in the future with any furniture requirements!

Valorada con 5 estrellas sobre 5

Excellent service always from here

Excellent service always from here. Great response times and always happy to help with any queries. Highly recommend

30 de enero de 2023
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Respuesta de David Phillips

Thank you Donna, we appreciate you leaving us such a lovely review and the recommendation ! It's always a pleasure to hear how our team help our customers experience a smooth journey with us. We look forward to working with you again in the future!

Valorada con 5 estrellas sobre 5

Lauren Watts was efficient and great

Lauren Watts was efficient and great, thank you !

30 de enero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you for taking the time to review our service Antonio. I am glad to hear that Lauren has looked after you and we look forward to being on hand again for any future furniture requirements!

Valorada con 5 estrellas sobre 5

Dealt with Sarah Young who was prompt

Dealt with Sarah Young who was prompt, helpful and an overall pleasure in assisting us.

30 de enero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you Kane for your review! I am glad your experience with us was a positive one and Sarah helped you throughout. If we can be of any further assistance, please do get in touch again!

Valorada con 5 estrellas sobre 5

Remarkable service

I've dealing with David Phillip for years and have to say the service received from the sale team is amazing. Account Manager Sarah Young always there to help with queries and if there are any issues ( which is rarely) it has been dealt with professionally and friendly. Happy to recommend David Phillip to friends and family. Thanks for making my job hassle free.

30 de enero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you for taking the time for your lovely review! It's great to hear from our long standing customers that we are providing a great customer service experience and for acknowledging the exceptional service Sarah provides . We look forward to continuing to work with you and taking the hassle away from your job!!

Valorada con 5 estrellas sobre 5

Sarah Young is great!

I have been working with David Phillips for years now and their service has always been exceptional! Sarah Young is always quick to provide responses to all of my queries providing same day quotations as well! thank you Sarah for always going above and beyond.

30 de enero de 2023
Opinión espontánea
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Respuesta de David Phillips

Thank you Shruthi for your kind words and for choosing David Phillips for your furnishings needs. We love hearing that the service we are providing is first class and I am glad to see that Sarah is looking after you so efficiently ! We look forward to working with you again soon.

Valorada con 5 estrellas sobre 5

Great service From initial contact

From initial contact, to delivery of the goods was great. Professional, thoughtful and curtious service. I would not hesitate in using the company agian in the future. Thank you

18 de enero de 2023
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Respuesta de David Phillips

Thank you, Eileen,for taking the time to review our service! I'm so happy that you have received a great customer journey and thank you for the recommendation. We look forward to working with you in the future!

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