Daysleasing Opiniones 

80
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Poor communication and service throughout. Once I had received a price I was happy with, I received a written quote with the incorrect prices. Took so long for the company to respond that when they di... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a great experience dealing with Lewis. He managed to get me a very competitive price on the car and provided excellent customer service throughout the whole process. He was friendly, helpful an... Ver más

Valorada con 5 estrellas sobre 5

Just wanted to say a big thanks to Dominic at Days Leasing for helping me get my first ever lease car. From the start, his communication was brilliant and he always kept me in the loop. Being my f... Ver más

Valorada con 5 estrellas sobre 5

Days leasing have been amazing , helped me through every step and always pleasant on the phone when I had a problem . I highly recommend them Owyn and Lewis really helpful , Kelsey great on finance s... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Bróker financiero
  2. Servicio de leasing

Escrito por la empresa

Day’s Leasing is a trusted UK vehicle leasing specialist with over 25 years of experience helping businesses and private customers find competitive car leasing and contract hire solutions. As part of the Day’s Fleet business and backed by one of the UK's most respected family-owned motor groups, we combine expert industry knowledge with a personal, professional service. We offer business leasing, personal contract hire, and flexible vehicle leasing agreements on a wide range of cars and vans from leading manufacturers. Every customer benefits from a dedicated account manager, transparent pricing with no hidden fees, competitive market-leading offers, and free mainland UK delivery. From your initial enquiry through to vehicle delivery, our team is committed to making the leasing process simple, straightforward, and stress-free. That's why thousands of customers trust Day’s Leasing for their personal and business vehicle needs.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

80 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(80)

27 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Leasing made simple.

When leasing a new car it sometimes can be a bit daunting. This wasn’t the case with Oywn. Absolutely no pressure, answered every question. Very personable. Got me an amazing deal and really couldn’t do enough. Extremely valued member of staff. Perfect.

1 de agosto de 2024
Opinión espontánea
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Respuesta de Daysleasing

This is great feedback to receive Andy, thank you. We will be sure to pass it on to Owyn.

Valorada con 5 estrellas sobre 5

Just received my new BMW today

Just received my new BMW today, service was great. Thanks to Owyn for his patience and hard work fining me the right deal and to Kelsey who administrated everything. I'd highly recommend Days, Thanks again, Chris

25 de julio de 2024
Opinión espontánea
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Respuesta de Daysleasing

Thank you for your review Chris. It is great to see that our staff are looking after our clients the right way.

Valorada con 5 estrellas sobre 5

Owyn Williams & Team

The team, especially Owyn Williams, never stopped pushing to do and share everything I needed.
Service is personal and suited to your needs, and comms are immidiate and easy.

4 de julio de 2024
Opinión espontánea
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Respuesta de Daysleasing

Thank you Oscar! Owyn enjoyed working with you on securing the right deal for you on your car of choice!

Valorada con 5 estrellas sobre 5

Great experience

Kelsey and Owyn were both great. The whole process has been seamless and they were very accommodating meeting the dates I need to receipt the car. Would thoroughly recommend.

10 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

Would not recommend.

After a 'mix up' around the availability of a vehicle (which it turned out was not available, but I was welcome to order the same vehicle at a higher price!), it transpired that my finance application was processed unnecessarily and without my permission.

The details of this situation were flagged to Days Fleet Personal Choice at the time, and since and initial acknowledgement of my complaint (over a month ago) there has been no further correspondence, despite assurances that my complaint was being looked into.

Worst customer experience I have received from a leasing firm.

15 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Amazing at first...

Initial experience was fantastic!
Went through the process, selected the car and configured it, went through credit check, contract signature and fee payment. All good, smooth and excellent.
4 months later (April ’24) I notice that leasing prices for the car I had selected in January (and was approved for) are dropping so I reach out to DaysFleet to assess whether my January contract could also be adjusted. After a strong resistance, I start receiving offers for white and black vehicles rather than the grey one I had chosen. I refused them so they offer those same black and white vehicles for a lower price. I refuse these offers again so I receive a new (lower) quote for car I chose and ordered BUT now, they say, the new offer has to go for underwriting again. Once done, a new proposal come in but this is with a 3 times higher upfront payment than the one I was approved for in January. Please note that my financial situation has, if anything, improved but certainly not deteriorated in 4 months. My response was of utter disbelief and almost offended. So once more, the black and white vehicles come into play.
The above is documented and reflects the true situation.

22 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Personal Hire

Right from the onset Owyn and Kelsey helped me acquire the car with specific requirements. The whole process from start to end was very professional and both are a credit to the company. Highly recommend them going foward.

26 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service all the staff

Great service from Owyn at days leasing ,
Professional and friendly Alistair and Owyn gave great guidance and assistance for a first time leaser.
We had an excellent price for our lease , no question was treated as too trivial .
Excellent service

24 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First rate purchase experience and excellent service

It was a great pleasure working with both Sam and Kelsey in our recent purchase of a new Peugeot 208. Sam was very helpful both in identifying the car we wanted and assisting us through the leasing process. Kelsey arranged a prompt delivery date and dealt with last minute delivery snags in a very professional manner keeping us well informed on what was happening and following up to ensure that the car was still delivered in a timely manner. We love the car and would heartily recommend Day Fleet to any prospective buyer.

3 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had an excellent experience with Days Fleets

I had an excellent experience with Days Fleet thanks to Owyn and the team for providing an incredible service.

I was treated with high levels of professionalism and Owyn and team always had the time to answer queries to resolution.

I was treated with the greatest respect and kindness, always appreciated.

Me and my wife both love the car it was a great choice and Days Fleet made it happen.

9 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team at Days Contract Hire

The team at Days Contract Hire, especially Owyn and Kelsey, made purchasing a car an absolute breeze. From start to finish, they were incredibly helpful and efficient. The car arrived on time and in perfect condition, making the entire experience hassle-free and enjoyable. Thank you, Days Contract Hire, for your exceptional service!

1 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience with Days Fleet

Sam, Kelsey and the team were really helpful during the application process. They always responded promptly and made getting our new car seamless and on time as promised.

19 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor post-sales: do not recommend at all

Communications were smooth and prompt prior to signing the leasing contract a month ago but post-sales is an absolute nightmare:
- Application approved on 28 Feb and till this day we are still waiting for delivery confirmation, because we’ve had to request the car be delivered earlier than the date provided (note though that we’d already made our requirements clear from day 1)
- There was no proactivity from the company to keep us updated on financing approval/delivery. We’ve had to call the company almost every day just to get updates (we found out the delivery date through one of these calls!)
- Even so, we barely could speak to client support who seemed to always be in meetings. We’d request a call back when it’s convenient and that has never happened.
- We even got to speak to the GM who basically told us that they’ll call us when the dealership replies them on the delivery date. It’s 22 Mar today, just a weekend away from the latest day of delivery and yet, no calls back.
What’s disappointing is not the delayed delivery itself but rather, the lack of updates about what’s happening with our application, to allow us to make alternative plans. There are many other brokers in the market - don’t bother with this one unless you have the time to chase for updates or you don’t care when the car is going to be delivered.

22 de marzo de 2024
Opinión espontánea
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Respuesta de Daysleasing

Good morning Jordan / Leanne / Chun.

I am disappointed that you have felt the need to leave a negative review. You have been spoken to every day since the order was placed. Our team have apologised profusely for the delays that we have encountered on arranging deliveries of this batch of cars.

These delays have been due to logistical issues within the Stellantis Group and their nominated transport company. We have kept all clients up to date as frequently as possible and I spoke to you at length on this matter explaining why we are experiencing a delay and giving you the opportunity to cancel your order with no penalty.

These delays are outside of our control and frustrating for all of us. We aren't happy until you receive your new car and are therefore on the same page.

Valorada con 5 estrellas sobre 5

The team were fantastic

The team were fantastic. Top service, top price, and plenty of updates to keep me in the loop.

Really happy with my new car.

Will use in the future.

9 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service!

Sam, Gareth and Kelsey made the process so easy. They were delightful to work with. They managed to speed the process up which helped me get behind the wheel earlier!
The lease prices were competitive and we are a happy customer! Thank you!!

24 de noviembre de 2023
Opinión espontánea

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