DB FREELANCE LTD Opiniones 

171
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We’ve had two deliveries from this company. On both occasions the drivers could not have been more helpful, pleasant and friendly. Our property is not easy for the delivery of large/heavy items. We we... Ver más

Valorada con 5 estrellas sobre 5

The company delivered a play shed for our grandchildren. Access to our property was difficult so the driver kindly unpacked the delivery and brought it in for us piece by piece with no complaints desp... Ver más

Valorada con 5 estrellas sobre 5

What an excellent delivery company! I’m truly impressed. I couldn’t be in for my delivery so I left instructions … being used to other ‘couriers’ I was a bit sceptical of how this would go. I came bac... Ver más

Valorada con 5 estrellas sobre 5

Excellent service. Very helpful, cheerful and obliging driver who took large items to the rear of the house on request. It's worth refreshing the browser window for changed delivery times. They are re... Ver más

Información sobre la empresa

  1. Servicio de logística
  2. también en la categoría
  3. Empresa de empaquetado
  4. Planta de almacenamiento
  5. Servicio de entrega
  6. Servicio de mudanza y depósito

Escrito por la empresa

AWARD WINNING DELIVERY COMPANY Light Haulage | Storage |Home Delivery Experts | House & Commercial Removals/Clearance


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

171 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(171)

40 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent - maximum stars

Excellent. So many of us have been on the receiving end of poor deliveries, but this was certainly not that. The delivery person was helpful, polite and considerate. Even though it must have taken him a few minutes more, he put my delivery in a place that made my life so much easier. Great experience

4 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent delivery service

Excellent speedy delivery service. The man who delivered our large parcel was really kind and helped my mum to bring this into the house, which was very appreciated, thank you! Would highly recommend.

29 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would like to thank everyone involved…

I would like to thank everyone involved in the order and speedy delivery of our arbour. The night before delivery we were given a 2 hour time slot that was adjusted slightly on the morning of delivery. The arbour was delivered within the time slot by a lovely professional delivery man. Great service

20 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hi i would like to Thank everyone for…

Hi i would like to Thank everyone for my garden Bar/shed the delivery time was fantastic the Delivery driver very helpfull and professional i have check everything and retreating before assembly once again thankyou all very pleased customer yours, Mr William. J. Morris

20 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such a lovely delivery man

Such a lovely delivery man! Brightened my day.
He was on time and very helpful!
I was having a really bad day so it was lovely to see such a happy face! Thanks so much.

17 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent seamless delivery

Excellent seamless delivery, communication and photos. Really straightforward & hassle free.

Absolutely delighted with my Bistro Set. Great quality & fits perfectly

9 de mayo de 2023
Opinión espontánea
Logotipo de DB FREELANCE LTD

Respuesta de DB FREELANCE LTD

Hi Katherine, thank you for your feedback! We hope you love your item too!

Valorada con 5 estrellas sobre 5

Was expecting delivery in 10 days

Was expecting delivery in 10 days, couldn’t believe it when I had a text it would be delivered in 2 days, highly delighted.

Had a phone call from Dave to say he was a few minutes away, so I was able to call my mum from work and tell her to look out for him. Very nice gesture.

14 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fab delivery service from beginning to end

Ordered shed which arrived within 2 days! The delivery service from beginning to end was excellent. Easy to track with up to date information as well as the driver ringing you with updates. The driver Liam was friendly, respectful and helpful. Can't recommend enough. I had never heard of this company before, but hope more companies use them. They could teach other delivery companies quite a lot. Well done and thank you for a very pleasant and smooth delivery. Jean

10 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Great Shed Recovery

The first shed arrived but the 3 panels had been damaged so they took it back. I reordered and two days later another shed arrived. The driver/ delivery guy Adrian I think was his name was great, Very helpful and knowledgeable ,as he had experience as a carpenter. So what I thought would be a problem was sorted out quickly and efficiently. Thank you.

24 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor

Unable to deliver “kerb side only” after a request and acknowledge to leave in a safe place.
Alternative days for delivery offered (two full days and one half day). “ too restrictive “

11 de mayo de 2022
Opinión espontánea
Logotipo de DB FREELANCE LTD

Respuesta de DB FREELANCE LTD

Hi Pete, it was explained to you this item would be curb side delivery only as it is palletised. We did send you an email with this information on and it also said the driver will assess the property upon his arrival. We offered you several other days for delivery and you could only provide us 2 days you were available. We also called you as we had cancellation and another date available the day after you refused delivery when your wife was home present with the driver, but this was not convenient for you. This delivery failed on Wednesday 4th May and we were already booked up the rest of that week. We were looking to re deliver the end of this week but we have since been informed this order was cancelled On Wednesday 11th May. Sorry this does not meet your expectations.

Valorada con 5 estrellas sobre 5

Garden arbour delivery

We received a delivery of a garden arbour kit yesterday, and the driver could not have been more helpful. He made sure the kit was complete and stacked safely in a convenient place. I would be very happy to use DB Freelance again.

14 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extra effort appreciated

I received my (really heavy) package as expected. The driver was excellent, it was heavier than I thought and somehow we managed to get it parked where I wanted it. We really appreciated the extra effort.

13 de julio de 2021
Opinión espontánea

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