I also made a mistake by not checking who they are. I was expecting they sent a reference number to my email after I paid, but NOTHING. No information on how to track the application. I’m trying to ca... Ver más
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Consulta las opiniones de los clientes
Made a mistake by using this company and not the gov website one. Has cost me double and still waiting. Tried to reach out to them to cancel and I’m still waiting for a reply. Wished I’d payed more at... Ver más
There was a little bit of initial confusion in the type of DBS I could personally apply for as I'm not yet sponsored by a workplace but taking on freelance. However, I felt that even just having a bas... Ver más
I'm a doctor and needed to get a new Enhanced DBS asap. I submitted the form on Monday and received my DBS via post on Thursday. When I thanked the team and asked where I could write a review t... Ver más
Información sobre la empresa
Escrito por la empresa
Government approved supplier of DBS Checks in the UK. Apply for DBS / CRB Checks for yourself or your employees, using the fastest system in the UK. We offer Basic, Standard and Enhanced level checks and aim to get the results electronically within 12 working hours.
Información de contacto
Chapel Street, Mumbles, Swansea, SA3 4BL, Swansea, Reino Unido
- 01792 224338
- support@dbs-online.org.uk
- dbs-online.org.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 16% de las opiniones negativas
Suele responder en menos de 2 semanas
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Very easy and user friendly
disappointed
I used this service for its promise of speed but it took longer (Still waiting 11 days later) than the regular post office which was a third of the price.
I applied for this Enhanced DBS and the…
I applied for this Enhanced DBS and the payment of £95 was cleared but up to date I haven't received my certificate. I am a return to work employee with the NHS but I continue to work until I have presented the certificate to my employer. The work you do is great I can't deny that.
Still waiting on my money back
Easy done online
I've not even requested a DBS and have…
I've not even requested a DBS and have had a charge on my card for £89.
Scam reported as fraud to my bank
Its a scam
Its a scam. £79 for application and they charge admin fee from £15- £35 No price provided along application process. Do not use them !
Way Over Priced - Daylight Robbery
Scammer i wish i had viewed the reviews before paying - i requested a refund 1hour later and was told that they will hold on to £35.00 cancellation fee,
I ended up getting a DBS For £18 from a government website.
DON'T USE THIS COMPANY
Very good and quick service.
Terrible experience.
Terrible experience.
Applied for an enhanced DBS which I paid 95 pounds for when it should only be around 36 pounds in any other site. The inflated charge was also a waste of money as I immediately asked for a refund and after waiting on a telephone call for 15 minuets I was told that the company had to charge a 15 pound cancellation fee as well as a 30 pound administration fee as someone had sent an email to me asking for an employer's email address. Horrible experience and a waste of money
Quick and easy. Just what you need when against a tight deadline
Quick, easy to use
Absolute Scam
Absolute Scam! No price came up at any point after I filled out the application then suddenly I was charged £79 for a £25 service! Emailed them straightaway to say don't do anything and I want a refund, They then emailed back the next day offering £64 and charging me a £15 admin fee, even though they have done no admin and didn't process anything! On phoning them and speaking to a lady she used very well rehearsed lines quoting terms and conditions etc. This is not a legit company! AVOID!
Money for nothing
Refused refund as I had downloaded documents. Have asked for full breakdown of costs as I have not received a service from them. Asked for help with a particular document but was ignored until I asked for a refund . Over priced.
I still don't have this dbs pais for in…
I still don't have this dbs pais for in july2022
One step up from scammers
One step up from scammers - I have no doubt they are a real business, and will (eventually) get the checks done. BUT they are not the official Government body and they charge ludicrously inflated fees for a service you could get done quicker and far cheaper. They couldn't do the checks for me without lots of paper verification so I tried to cancel - requesting a refund as things never progressed as far as the checks being carried out. I am not holding my breath.
DO NOT TOUCH WITH A BARGEPOLE - SCAMMERS
DO NOT TOUCH WITH A BARGEPOLE! SCAMMERS
As with many of the reviews attached, promised a refund after cancellation and 8 weeks later still waiting for it having also charged me £15 for the cancellation fee despite it being 3 minutes after mistakenly making the order and realising it was not a Government website.
Website full of reviews that are 5 star although the reviews here tell the truth of the matter. Disgraceful customer service and intent on keeping your money unless you chase your refund which they hope you forget about.
Still have not received my money back - next stop Trading Standards
I paid a lot of money for the enhanced…
I paid a lot of money for the enhanced check, to be done within 5-7 days. 10 days later and I am still waiting. The email said if I need to help to reply to any of their emails, I have done this and it has bounced back? Very worrying
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