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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic product and really fast and organised delivery. And you actually get a phone call from a human rather than some automated pish. 100% would use again and highly recommend for anybody that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing service from start to finish, even handling returns on extra materials that we didn’t need. High quality products and great customer service

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would just like to say Deck Kingdom as a company are superb, from start to finish with absolutely no problems. Delivery was on Saturday I was at work so my wife took delivery, I was a bit concerned... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The product is good however the delivery is not the best, the driver rocks up and just wants to throw the stuff out of the van so he can get on his way. I understand they may have traveled some distan... Ver más

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Información sobre la empresa

Escrito por la empresa

At Deck Kingdom, we specialise in premium composite decking, cladding, fencing, balustrades, and artificial grass, helping homeowners and trade professionals achieve high-quality, low-maintenance outdoor spaces. Since 2022, we’ve built our reputation on durability, reliability, and expert service. Every product comes with a 10-year guarantee, free samples, and fast nationwide delivery, with convenient click-and-collect available in Manchester. Our goal is simple: to provide the best outdoor living solutions at competitive prices, backed by professional advice and customer support you can trust.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent service with quick delivery!

Excellent service with quick delivery!

7 de abril de 2026
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Respuesta de Deckkingdom

Thank you so much for your review!
We are glad you found the service excellent and had quick delivery.
Thank you Ian for your business and positive feedback!
We hope you enjoy your decking!

Valorada con 1 estrellas sobre 5

Again still waiting for the remaining…

Again still waiting for the remaining items of bottom post skirts that still did not arrive with the second delivery of balustrade kit that was missing from my original purchase this time it arrived in a ripped and opened box after three conversations with your staff and owner but still the same outcome I am very disappointed mr Jude Ss12ojx

11 de abril de 2026
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Respuesta de Deckkingdom

Graham the missing kit was delivered two days ago, I haven’t been made aware that the box was damaged and parts still missing. We will send the skirts on a next day delivery on Monday

Valorada con 5 estrellas sobre 5

Fantastic product and really fast and…

Fantastic product and really fast and organised delivery.
And you actually get a phone call from a human rather than some automated pish.
100% would use again and highly recommend for anybody that values customer service.

11 de abril de 2026
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Respuesta de Deckkingdom

Thank you so much for your fantastic review!

We’re really pleased to hear that you were happy with both the product and the delivery experience. We believe good communication makes all the difference, so it’s great to know you appreciated the personal touch with the phone call.

Your recommendation means a lot to us, especially as we pride ourselves on providing reliable service alongside quality products. We’d be delighted to help you again in the future.

Thanks again for taking the time to share your experience!

Valorada con 5 estrellas sobre 5

Amazing service from start to finish

Amazing service from start to finish, even handling returns on extra materials that we didn’t need.
High quality products and great customer service

2 de abril de 2026
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Respuesta de Deckkingdom

Thank you for your kind review!

We’re delighted to hear that you had a great experience from start to finish. It’s especially good to know that the returns process was smooth and hassle-free for you—that’s something we work hard to get right.

We really appreciate your feedback on both our product quality and customer service. It means a lot to us, and we’d be more than happy to help again on any future projects.

Thanks again for your support!

Valorada con 5 estrellas sobre 5

Simple and easy

Simple and easy , with high quality product

3 de marzo de 2026
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Respuesta de Deckkingdom

Simple & Easy....Perfect!!! That's exactly how we like it to be. Thank you Martyn for your business and positive feedback.

Valorada con 5 estrellas sobre 5

Good communication

Good communication, vetted photo's of what was to be replaced, set a quick delivery date and the actual delivery was timely and straightforward, quick to offer replacement of a single impaired slat. The materials look good but yet to be installed, fingers crossed I have no probs.

23 de febrero de 2026
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Respuesta de Deckkingdom

Thankyou for taking the time to write us a review, We hope everything goes smoothly on installation for you, Any problems give us a call and we'd be more than happy to help!

Valorada con 5 estrellas sobre 5

Mission impossible- success 🤩

Deck Kingdom have honestly achieved what felt like mission impossible. Ordering was smooth from start to finish, and I even benefited from some great offers and discounts — always a bonus.

The real challenge, though, was delivery to the Scottish Highlands. I genuinely doubted it would happen without delays or complications… but I was completely wrong. Not only did they deliver, they did so quickly, on time, and exactly as advised.

From Manchester to the northernmost point of the Scottish Highlands — no fuss, no chasing, no stress.

✔️ Ordering – flawless
✔️ Delivery – spot on
✔️ Communication – excellent

Super delighted and beyond happy with the whole experience. Highly recommended! 👏

26 de enero de 2026
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Respuesta de Deckkingdom

Thank you so much for such a fantastic review.

We know delivery to the Scottish Highlands can feel like a challenge, so were especially glad that we could prove that highland delivery's don't have to be mission impossible. It’s especially rewarding to hear everything arrived on time, exactly as advised, and without any fuss. It’s great to know the ordering process, communication, and delivery all hit the mark.

We really appreciate the recommendation and your kind words — the whole team will be delighted to read this. We’d love to help you again in the future!

Valorada con 5 estrellas sobre 5

Great communication great product

Great communication, the product( black decking ) I used was great to use and install .
Delivery process was straight forward with good turn around with in a week .

10 de enero de 2026
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Respuesta de Deckkingdom

Thank you for your feedback! We’re delighted you found our black composite decking easy to use and install, and that the delivery process was smooth and quick. We really appreciate your support!

Valorada con 5 estrellas sobre 5

My composite trellis is a great product…

My composite trellis is a great product , team were super helpful and it was a quick delivery

16 de diciembre de 2025
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Respuesta de Deckkingdom

Thank you so much for your kind words! We’re thrilled you’re happy with your composite trellis and that our team could help. It’s great to hear the delivery was quick too. We really appreciate your support!

Valorada con 5 estrellas sobre 5

Excellent quality goods

Excellent quality goods.
Delivered on time.
People are friendly and answer queries promptly.
No quibble replacement of damaged rail.

27 de noviembre de 2025
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Respuesta de Deckkingdom

Thank you very much for your kind review. We’re delighted to hear you’re happy with the quality of our products, the timely delivery, and the service you received from our team. We’re also pleased we could resolve the damaged rail quickly and hassle-free. Your feedback is greatly appreciated and we look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Outstanding service and quality

The composite fencing boards are of a very high quality, I purchased the fencing retro kit which contained everything I needed to replace my old wooden fencing.
Customer services were outstanding and I was really impressed with the delivery service.
The fencing kits were delivered within 4 days of ordering really outstanding service

9 de noviembre de 2025
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Respuesta de Deckkingdom

Thanks for the great review! We're thrilled you loved the quality of the fencing boards and found the retro kit easy to use. Delighted our customer service and fast delivery hit the mark, too. Appreciate your support!

Valorada con 5 estrellas sobre 5

Great product & easy to use.

Fabulous product, it was even better than we thought it would be. Easy to use & cut. It was delivered by a really lovely employee, with a smile & nothing was too much trouble.

24 de septiembre de 2025
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Respuesta de Deckkingdom

Thanks for the review Susan, good to know our drivers enjoy their jobs.

Valorada con 4 estrellas sobre 5

The product is good however the delivery is poor.

The product is good however the delivery is not the best, the driver rocks up and just wants to throw the stuff out of the van so he can get on his way. I understand they may have traveled some distance however paying £150 delivery I'd hope there was some more communication of when they were arriving and the product me secure in the van not just in the back of a van and scattered from travel. I asked when the delivery would be and was told Friday, Saturday or Sunday to then have a call saying the delivery was outside and he'll "chuck it down the side"

19 de octubre de 2025
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Respuesta de Deckkingdom

Thanks for the review Jamie! i think the words "i'll chuck it" have been lost in translation but we do apologise for the misunderstanding. We do are upmost to secure all our products in our vans so we will be investigating what happened in this instance. We're glad you like our products.

Valorada con 4 estrellas sobre 5

Good

Great product, company very helpful & quick delivery

12 de octubre de 2025
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Respuesta de Deckkingdom

Thanks James for the great review

Valorada con 5 estrellas sobre 5

Deck Kingdom 👍

I would just like to say Deck Kingdom as a company are superb, from start to finish with absolutely no problems. Delivery was on Saturday I was at work so my wife took delivery, I was a bit concerned because I know composite deck boards are quite heavy especially when they're 4.8m long but no problems as the driver placed them where she said so she didn't have to move nearly 60 boards on her own ( many thx to the driver) I've been more than happy so far. Thank you Deck Kingdom.

4 de octubre de 2025
Opinión espontánea
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Respuesta de Deckkingdom

Thanks, George! We’re thrilled everything went smoothly from start to finish – and we’ll pass your thanks on to the driver!

Valorada con 5 estrellas sobre 5

Gazebo deck project

Can I just say what a pleasure it was dealing the lovely people at deck kingdom.
The decking products were delivered without a hitch - and they were beautiful. So pleased we ordered from these guys.

12 de septiembre de 2025
Opinión espontánea
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Respuesta de Deckkingdom

Thanks, Paul! We’re so pleased you found the team a pleasure to deal with and loved the decking – enjoy your project!

Valorada con 5 estrellas sobre 5

From start to finish the customer …

From start to finish the customer service was excellent The pricing on the boards was great value and top quality the delivery was next day and on time what a great all round service thanks guys

29 de septiembre de 2025
Opinión espontánea
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Respuesta de Deckkingdom

Thanks, Lee! Great to hear you valued the service, price, and speedy delivery – we’re glad we could impress from start to finish.

Valorada con 5 estrellas sobre 5

We orderd fencing for a job from Deck…

We orderd fencing for a job from Deck Kingdom
Good quality and excellent service

22 de agosto de 2025
Opinión espontánea
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Respuesta de Deckkingdom

Thanks, Lee! Delighted you were happy with the fencing quality and service – we appreciate your support.

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