Originally applied to the high court thinking that’s what i needed to do to be legit, it took 6 months and the forms were still being sent back and forth. Emailed what i thought was the court and had... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Excellent service. Included all the copies I needed and even came with a list of companies you may need to inform. Very quick and easy to use. Reasonable price, which is very helpful considering all t... Ver más
La empresa ha respondido
Everything went smoothly. The cost as charges were detailed. The processing and delivery was very fast. Explanations and advice were given easily.
La empresa ha respondido
Not necessarily a scam but their documents have no legal standing. The prices on their website are not clear either, they tried to charge me £50 3 days after I made the application, at 4pm, obviously... Ver más
Información sobre la empresa
Escrito por la empresa
We have been issuing Deed Poll documentation since 2001. We also have archives with hundreds of thousands of executed Deed Polls that you can purchase Certified Copies of. Our website contains comprehensive information and advice about how to officially change your legal name by Deed Poll. For a postal application pack, call our Helpline on 0333 444 8484 between 9am and 6pm, Monday to Friday.
Información de contacto
Freebournes Court, CM8 2BL, Witham, Reino Unido
- 03334448484
- helpdesk@deedpoll.org.uk
- deedpoll.org.uk
4,5
Excelente
177 opiniones
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A reliable
A reliable, excellent, and easy-to-use website with good customer service.
25 de noviembre de 2025
Respuesta de UK Deed Poll Service
Thank you for your praise of our website and customer service. We are grateful you took the time to leave a review.
Kind regards,
UK Deed Poll Service
I didnt have first copy but they sent…
I didnt have first copy but they sent again and received next day
9 de diciembre de 2025
Respuesta de UK Deed Poll Service
Thank you for taking the time to leave a review.
Kind regards,
UK Deed Poll Service
Great service
Super quick communication and went above and beyond to fix a mistake I had made, very grateful customer.
17 de noviembre de 2025
Respuesta de UK Deed Poll Service
Thank you for taking the time to leave a review and for your praise of our service. We are happy to have assisted you.
Kind regards,
UK Deed Poll Service
Respuesta de UK Deed Poll Service
Thank you for taking the time to leave a review. We're pleased to hear you found us quick and easy to use.
Kind regards,
UK Deed Poll Service
A distressing time made a little easier.
At a time of my life that was quite distressing the quick and efficient way my application was processed was truly fabulous.
17 de noviembre de 2025
Respuesta de UK Deed Poll Service
Thank you for taking the time to leave a review. We're glad to have been able to assist you in a distressing time of your life.
Kind regards,
UK Deed Poll Service
Items did not arrive, no customer support
Paid for express next day delivery on Fri Dec 5th due to urgency. Item never arrived - with Royal Mail tracked as 'Address Inaccessible' for a couple of days in a row, though my other items arrived okay.
Contacted support on Monday Dec 8th, was sent to Royal Mail for any further clarifications. Staff unhelpful and could not offer alternatives. Asked for replacement or electronic copies - support team offered me to pay full price for another set of copies and delivery.
Very poor customer support, refused to offer any help with my case, but were keen to ask me to reorder and pay in full.
UPD Royal Mail told me that they don't have my address indicated in the system - so they are not able to deliver
8 de diciembre de 2025
Opinión espontánea
Respuesta de UK Deed Poll Service
We are sorry to hear that Royal Mail were unable to deliver to you both on Saturday 6th December and again on Monday 8th. Royal Mail state the reason for this is that "access issues prevented us from delivering this item. This could be due to a number of reasons, including locked communal entrances, bad weather, health and safety issues or road closures." It appears they will attempt delivery once more on Tuesday 9th before returning your documentation to us as being unable to deliver.
Our Terms & Conditions state we only consider an item lost in the post if Royal Mail misplace it, or two weeks have passed since despatch from our offices. In your case they acknowledge possession and that they are having trouble delivering. If/when they return the documentation back to us as undelivered then we can arrange an alternative delivery, but as it is still in Royal Mail's hands we are waiting for them to decide whether to deliver or return to us.
We did the work as requested, and posted to the address supplied as requested. We are sorry to hear Royal Mail have let you down but until they either confirm the item is lost or return it back to us, then we cannot arrange a free-of-charge replacement to the same address. We understand your frustration with the situation, but the issue is due to Royal Mail's actions, not ours.
Furthermore, you state that we asked you to pay again and refused to help, but this is not true. We offered to post a free-of-charge replacement to an alternative address today, which you declined. Furthermore, you also lie by stating "Royal Mail told me that they don't have my address indicated in the system - so they are not able to deliver." This is incorrect - you live in a block of flats that appears in Royal Mail's online Postcode Finder and Royal Mail are having trouble getting inside the building or obtaining a signature.
Kind regards,
UK Deed Poll Service
Very helpful staff with plenty of…
Very helpful staff with plenty of knowledge
24 de noviembre de 2025
Respuesta de UK Deed Poll Service
Thank you for taking the time to leave a review and for your praise of our helpful and knowledgeable staff.
Kind regards,
UK Deed Poll Service
Respuesta de UK Deed Poll Service
Thank you for taking the time to leave a review.
Kind regards,
UK Deed Poll Service
Easy to use site and very quickly…
Easy to use site and very quickly delivered brilliant
21 de noviembre de 2025
Respuesta de UK Deed Poll Service
Thank you for taking the time to leave a review and for your praise of our website and prompt despatch.
Kind regards,
UK Deed Poll Service
Excellent customer service
Easy to contact a human being which is novel for customer support these days. Extremely helpful and professional service with a swift turn around time.
28 de octubre de 2025
Respuesta de UK Deed Poll Service
Thank you for taking the time to leave a review. We're pleased to hear you appreciated our telephone Helpline that rings straight to experienced UK-based operators. We're also very pleased to hear you found us to be extremely helpful and professional. We are proud to have assisted you.
Kind regards,
UK Deed Poll Service
Helpful and prompt postage
24 de octubre de 2025
Respuesta de UK Deed Poll Service
Thank you for taking the time to leave a review. We're pleased to hear you found us to be helpful.
Kind regards,
UK Deed Poll Service
I changed my name within 24 hours
Excellent service. Fast delivery. Very professional.
Cost £36 and I paid an extra £6 for first class delivery. The deed with my name change arrived the next day, just needing me to get a witness to sign. All done within 24 hours. Superb. Thank you very much.
21 de octubre de 2025
Respuesta de UK Deed Poll Service
Isabella,
Thank you for taking the time to leave a review and for your praise of our service. We're pleased to hear you took advantage of our Priority shipping service and that as a result of this your deed poll arrived with you the following day.
Kind regards,
Matthew
UK Deed Poll Service
Professional
Professional, helpful, easy guides to follow. Very quick delivery. Would definitely recommend for anyone needing to change their name.
28 de octubre de 2025
Respuesta de UK Deed Poll Service
Ann-marie,
Thank you for taking the time to leave a review. We are very pleased to hear you found our guidance helpful and easy to follow, and that you would recommend our services.
Kind regards,
Matthew
UK Deed Poll Service
You have a fantastic service
27 de octubre de 2025
Respuesta de UK Deed Poll Service
Thank you for your praise of our service. We appreciate you taking the time to leave a review.
Kind regards,
UK Deed Poll Service
Respuesta de UK Deed Poll Service
Thank you for leaving a review and for your praise of our support. We're pleased we were able to help you change your child's name.
Kind regards,
UK Deed Poll Service
Respuesta de UK Deed Poll Service
Thank you for taking the time to leave a review. We're pleased to hear you found our service quick and easy.
Kind regards,
UK Deed Poll Service
Respuesta de UK Deed Poll Service
Thank you for taking the time to leave a review.
Kind regards,
UK Deed Poll Service
Ich habe keine Erfahrung und war…
Ich habe keine Erfahrung und war positiv überrascht.
20 de octubre de 2025
Respuesta de UK Deed Poll Service
Vielen Dank für Ihre Bewertung Ihrer positiven Erfahrung.
UK Deed Poll Service
For years
For years, I dreamed of changing my name.
I am Iranian and had an Arabic-Islamic name, despite having no interest in such beliefs.
I lived with this name in Iran for years, using a nickname for myself, until finally here in the UK, I was able to fulfill one of my dreams.
I am infinitely grateful to you and the UK government.
21 de octubre de 2025
Respuesta de UK Deed Poll Service
Thank you for taking the time to leave a review, and for sharing your personal story with us. We are very pleased to hear we were able to assist you in acquiring a new name that is more appropriate for yourself than the one you were given at birth.
Best of luck in the future,
UK Deed Poll Service
Respuesta de UK Deed Poll Service
Thank you for your praise of our fast service.
UK Deed Poll Service
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