DEGIRO Opiniones 

768
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I'm a UK citizen, I've always been a UK citizen. Someone at Degiro has mistakenly decided that I'm a US citizen. I've emailed a number of times to client and kyc. No replies. I tried to call... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Bróker financiero

Escrito por la empresa

Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

768 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(768)

45 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Transparency and Trust

Transparency and Trust:
DEGIRO is well-regulated, clear about its pricing, and keeps client assets separate from company funds. You really get the sense that your investments are safe and handled professionally.

11 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Increasing their fees every year

I have been using DEGIRO for couple of years now. I have built my portfolio based on their ETF Core selection due to the low fees they offer for these products. Suddenly this October they changed their core selection without any prior notice removing all the products that are not exchanged in Tradegate AG. This resulted in a huge increase of the fees impacting the return on my portfolio. Really disappointed from their response on my email about it.

1 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They don’t reply with any understanding…

They don’t reply with any understanding of the products they offer .. generic pointless replies . Unable to a knowledge the emails you’ve sent .. deliberately vague and never add any value to a reply or go out of their way to improve
Stay well away

28 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

9 de octubre de 2025
Opinión espontánea
Logotipo de DEGIRO

Respuesta de DEGIRO

Hello Sachiendra,

Thank you for sharing your positive review with us here. We are happy you appreciate our platform.

Kind regards,
DEGIRO

Valorada con 5 estrellas sobre 5

Happy customer

Been with them for few years now, no issues so far
What could be improved is teh money transfer my account to them, it takes a bit of time which could effect the purchasing time.

3 de octubre de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Peyman,

We're happy to hear that you've had a positive experience with us over the past few years. We appreciate your feedback regarding the money transfer times, and we'll explore ways to make the process more efficient. Thanks for your review!

Kind regards,
DEGIRO

Valorada con 1 estrellas sobre 5

Closed my account, sadly

Have sent several emails to clients@degiro in the past week and haven’t heard back from most of these.
I did get one response, the directions of which didn’t match up with the options in my account.
It’s really difficult to deposit funds into my account, and not much details on the help center.
Such disappointment, I used to love Degiro, and just feel like the experience has gone downhill. I’ve closed my account sadly.

29 de septiembre de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Rory,

We regret that you've had this experience. It's disheartening to learn about the difficulties you faced depositing funds and the lack of helpful information. We appreciate your feedback and will review our support and help center to improve.

Kind regards,
DEGIRO

Valorada con 5 estrellas sobre 5

A professional trading experience…

A professional trading experience throughout.

2 de octubre de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Richard,

We're happy to hear that you had a good trading experience. Thank you for your positive feedback; we appreciate it.

Kind regards,
DEGIRO

Valorada con 5 estrellas sobre 5

Very good information on site

Very good information on site, good selection of stocks from different countries and low fees.

1 de septiembre de 2025
Opinión espontánea
Logotipo de DEGIRO

Respuesta de DEGIRO

Hello Owen,

We're happy to hear that you find our site informative and appreciate our stock selection and low fees. Thank you for your positive feedback!

Kind regards,
DEGIRO

Valorada con 1 estrellas sobre 5

Risk category - them first , customers second

Degiro had an interesting system that categorized the risk of your portfolio, which allowed you to borrow against it. A few days ago, my portfolio consisted of a single Nasdaq-listed iGaming company that has been on a superb momentum. Overnight, Degiro notified me that the risk categorization was changing—not a minor adjustment, but a complete overhaul. This change means I can no longer borrow against my portfolio.

As a result, I was forced to sell a portion of my holdings almost overnight. I had no way to foresee this risk or protect myself in advance. This is against the basics of investment! Since I sold the stock, it has gone up by 5%, by the way.

This policy shows no consideration for their clients. Be wary of their decisions. It's them first, customers second.

22 de agosto de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Michael,

We appreciate you sharing your experience. We regret to hear about the change in your portfolio's risk categorization and the impact it had on your investment strategy. We aim to consider our clients in our policies, and we'll take your feedback into account as we keep reviewing our procedures.

Kind regards,
DEGIRO

Valorada con 5 estrellas sobre 5

Low cost and efficient

I find DEGIRO very efficient and low cost, providing access to a wide range of investment ideas across a number of exchanges.

16 de agosto de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Reid,

We're happy to hear that you find our services efficient and low cost, with various investment opportunities. Thank you for your positive feedback!

Kind regards,
DEGIRO

Valorada con 5 estrellas sobre 5

Very straight-forward

Very straight-forward, clear, easy to use, with reasonable charges and access to a wide range of markets. Heaven would be if Degiro was to open an ISA Shares Account for UK citizens!

13 de agosto de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Brian,

We're happy to hear that you find our platform clear and easy to use, with reasonable charges and wide market access. Thank you for the positive feedback!

Kind regards,
DEGIRO

Valorada con 1 estrellas sobre 5

bad experience

AVOID this broker. I have a stocks which is no longer listed so its not possible to sell them. But when then charge you fees for trading in any exchange market they gonna charge you also this what you can not sell. Mobile app looks like from 2010, very impractical even you can not contact the support directly from there. Better you look for some alternative like trading212 or something else.

2 de agosto de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Daniel,

We appreciate you sharing your experience. We're sorry to hear about the fees charged and your opinion on the app's design. Your feedback regarding the app and contacting support is valuable.

Kind regards,
DEGIRO

Valorada con 5 estrellas sobre 5

Fast et al

Fast, efficient, effective, concise & accurate!

17 de julio de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Sid,

We're happy to hear that you found our service fast, efficient, effective, concise, and accurate! Thank you for your positive feedback.

Kind regards,
DEGIRO

Valorada con 5 estrellas sobre 5

Great Broker

Well trusted site.

6 de junio de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello,

Thank you for sharing your 5-star review here. We are glad to read about it.

Kind regards,
DEGIRO

Valorada con 1 estrellas sobre 5

As per previous reviews stealing money…

As per previous reviews stealing money and holding onto customers funds. Requested a withdraw on 14th May which should take 2-4 days and over 2 weeks later they still have my money.
They have plenty of excuses though, 'we can't withdraw to that account', "you need to send another 0.01 to your account' "we need to check with our payments team", "you sent the 0.01 to the wrong account even though its the details on the app" and these go on and on.
I would advise anyone to avoid this sham of a company. I'm currently selling down all my shares to leave as soon as I can....if I can get my money. I have also logged an official complaint.

14 de mayo de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Matty,

Thank you for sharing your details with us via the service of Trustpilot. We can see that, according to our details, the money has been returned to you. Our apologies for any inconvenience and we will be sure to take this into account for future developments.

Kind regards,
DEGIRO

Valorada con 5 estrellas sobre 5

The site is great

The site is great. Very responsive, easy to use and intuitive.

20 de mayo de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Brian,

We're happy to hear that you found our site responsive and easy to use. We appreciate you taking the time to leave your feedback!

Kind regards,
DEGIRO

Valorada con 1 estrellas sobre 5

Degiro stealing interest and distroying customer trust.

Every time I transfer funds to my account Degiro hang onto my money for weeks. I am tring to take advantage of opportunites that I see in the market and every time these day you won't credit my account with the funds that I have sent you. When I complain Degrio do nothing and don't offer an explaination. They claim two to three day transfer but they have held my money for 24 days this time and still have it and last December you held it for 3 weeks. The shares I wanted to buy now have since doubled in value.

11 de abril de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Simon,

We are sorry to read about your experience. If you can share some more details via the service of Trustpilot, we'd be happy to take a look.

Kind regards,
DEGIRO

Valorada con 5 estrellas sobre 5

Nice app

Nice app. Easy to use

24 de abril de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Chitranga,

Thank you for your kind words. We're glad you find our app easy to use.

Kind regards,
DEGIRO

Valorada con 5 estrellas sobre 5

Easy to use good information easy to…

Easy to use good information easy to login. Lots of educational for newbies. Help if you need it.

2 de abril de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Adge,

Thank you for your kind words! We're thrilled to hear you found our platform easy to use and informative. We strive to make learning about investing accessible and enjoyable for everyone, so your feedback means a lot.

Kind regards,
DEGIRO

Valorada con 5 estrellas sobre 5

Super easy to invest

Super easy to invest
Gives impression of a solid platform
Never had a problem

4 de marzo de 2025
Opinión espontánea
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Respuesta de DEGIRO

Hello Carlos,

We are happy to read about your experience! We are working hard to continuously deliver quality services.

Kind regards, DEGIRO

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