Ordered a floor lamp for $780 + a "worry-free" insurance policy through Seel for $14.95 on the Dekoor Lighting website. The package and lamp were damaged in shipping. The heavy base and hardware wer... Ver más
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UPDATE: I changed this review to four stars after the company corrected the issue. The light took about 6 weeks to arrive and the customer service wasn’t the best but I’ll day the light was higher q... Ver más
I bought a cloud stone wall lamp. The price was so low that I was a bit worried. After I placed the order, their customer service told me that the price was marked incorrectly by an employee, but they... Ver más
The lamp is beautiful, though the color is a bit warmer in person than it looked online - still looks great, just something to keep in mind.
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Bad experience with both Dekoor & Seel
Ordered a floor lamp for $780 + a "worry-free" insurance policy through Seel for $14.95 on the Dekoor Lighting website. The package and lamp were damaged in shipping. The heavy base and hardware were also missing as there was a huge hole in the end of box. Dekoor refused to file a claim with FedEx, and refused to get the package or refund my money. Seel refused my damage claim also.
Delivery was prompt and the lamp works…
Delivery was prompt and the lamp works as described. It's a fine product - nothing exciting, but it gets the job done.
The ceiling light was easy to install
The ceiling light was easy to install, but the finish has a few small flaws. It works well, and for the price, it's a decent light.
This pendant light was simple to hang…
This pendant light was simple to hang and gives off a nice, even light. It's a basic design, but it works perfectly for what I needed.
The bedside lamp is usable for reading
The bedside lamp is usable for reading, though the light is a bit dimmer than I had hoped for.
My table lamp got here quickly and was…
My table lamp got here quickly and was very easy to put together. It fits well on my desk and feels solid.
Ordering was easy and the lamp arrived…
Ordering was easy and the lamp arrived right on time. It works just as it should, so I'm happy with the purchase overall.
The floor lamp looks nice and is stable…
The floor lamp looks nice and is stable once built, but the assembly took longer than expected because the instructions weren't very clear.
My wall sconce came well-packaged and…
My wall sconce came well-packaged and was a breeze to install, giving off just the right amount of light for the hallway.
This floor lamp is quite sturdy and was…
This floor lamp is quite sturdy and was simple to put together - it hasn't wobbled at all.
Total Scam
Total scam, do not buy from this site. PayPal was a total scam too, they will not help you.
The lamp I purchased was completely different than what was pictured on the website… I disputed it and I still ended up paying the full amount and never even received the lamp. PayPal is 1000% to blame, the evidence was very clear and they did nothing. What a terrible greedy, inhuman, low life company.
I loved the first lamp so much that I…
I loved the first lamp so much that I came back and ordered a second one for the hallway!
Delivery was a bit slow
Delivery was a bit slow, but the lamp was definitely worth it – it casts a beautiful, gentle light in the evenings.
The follow-up from their customer…
The follow-up from their customer service was a nice touch, they checked in to make sure the lamp arrived okay.
The lamp is beautiful
The lamp is beautiful, though the color is a bit warmer in person than it looked online - still looks great, just something to keep in mind.
I had a quick question about…
I had a quick question about installation and was happy to get a helpful response in just a few hours.
I love the smooth finish on this lamp
I love the smooth finish on this lamp, it's so easy to wipe down and doesn't seem to collect much dust.
Mounting was manageable
Putting this lamp up was surprisingly easy. I'm not very handy, but I managed it just fine with a basic screwdriver.
Good match for my wall
The color of this wall lamp blends so well with my paint; it's subtle but adds a nice, finishing touch to the hallway.
This lamp fits my space perfectly and…
This lamp fits my space perfectly and gives off a beautiful light, but I do wish the power cord was a little longer.
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