Excellent! My last minute order was processed and despatched very quickly and arrived the next day, very carefully packaged. I highly recommend this company.
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Consulta las opiniones de los clientes
Just completed my 3rd order with Delicias. I'm very surprised at the negative reviews. I've never had an issue. The delivery cost is a little steep but everything I've ordered has arrived within a few... Ver más
La empresa ha respondido
Uau.... Disappointed is an understatement.... Mas que porcaria... Faço ordem de bolo Rei envia me bolo rainha... Do tamanho da palma da minha mão... Nunca mais... Que grande porcaria... Meu belo dinhe... Ver más
La empresa ha respondido
Excellent products and customer services. Everything arrived very well packed and with great care. Arthur was very attentive when I had a question about my order. I will definitely order again and rec... Ver más
Información sobre la empresa
Escrito por la empresa
Welcome to Delicias UK With over 25 years in the food business, we strive to bring high-quality food to your table, every day. Discover the incredible tastes that have made our Delicatessens so popular. With our physical and online stores, we ensure that we are close to you, every time you need us! We are proud to offer our customers a wide range of Portuguese, Brazilian and Spanish products, from essential goods to premium selections. We are passionate to ensure our customers enjoy a great experience. Come and visit us. You’ll find a pleasant space to have your meals and relax anytime; menu options from sandwiches to homemade and traditional dishes, without ever forgetting the wonderful Portuguese pastries; friendly staff, ready to help you with your purchases and questions. In-store or online at www.delicias-uk.com, where food, style and passion meet!
Información de contacto
London, Reino Unido
- info@delicias-uk.com
- delicias-uk.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 70% de las opiniones negativas
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Excellent customer service!
Excellent! My last minute order was processed and despatched very quickly and arrived the next day, very carefully packaged. I highly recommend this company.
Returning customer
I am a returning customer because I was happy with the selection of cod in the package. The package was well presented and item was delivered within the time offered.
Excellent products and customer…
Excellent products and customer services. Everything arrived very well packed and with great care. Arthur was very attentive when I had a question about my order. I will definitely order again and recommend to anyone looking for good portuguese and brazillian products.
Some ropey reviews here so I want to…
Some ropey reviews here so I want to provide some balance ... perhaps more people are minded to leave a review when they have had a bad experience... I placed an order for several items including cheese and meat ... arrived within three days, packed well and in fridge packs. All food well in date and as ordered. I cant faulty Delicias on this basis.

Respuesta de Delicias UK
Just completed my 3rd order with…
Just completed my 3rd order with Delicias. I'm very surprised at the negative reviews. I've never had an issue. The delivery cost is a little steep but everything I've ordered has arrived within a few days. Always well-packaged and great quality products.

Respuesta de Delicias UK
amazing customer!!
Easy to order and amazing customer service. Definitely recommend specially when missing the flavours from home.

Respuesta de Delicias UK
Be careful when paying
Be careful when paying, otherwise you might pay for things you didn't buy. Always ask for a receipt to check. I shop at Wandsworth Road store today.

Respuesta de Delicias UK
Missing item. Radio silence from company…
Order arrived and was missing £35 worth of meat. Contacted them straight away. Kept the box so they could see the meat wouldn't even had fit in the box they sent. It's been over a week and I haven't heard anything back. Definitely not using them again.

Respuesta de Delicias UK
Quick delivery and the products well…
Quick delivery and the products well packed! The quality and prices are also amazing. Thank you for the service I would definitely recommend

Respuesta de Delicias UK
Great Company, good choice of products
I wanted to leave Delicias.uk a Trustpilot review because over the years they have consistently delivered a good service for me. I was shocked to see the negative reviews.
My orders have always been complete and packed with care.
On that basis, I give this company ⭐️⭐️⭐️⭐️⭐️
Thank You Delicias UK

Respuesta de Delicias UK
Delayed delivery, thawed frozen food, poor handling
I ordered a large grocery order including frozen products. The delivery was delayed and when it arrived, all frozen items were completely thawed and unsafe for consumption. Some items were also missing from the order.
I contacted customer service immediately with photos. Communication was slow and confusing, and I had to chase multiple times. A partial refund was eventually issued, but the experience was stressful and poorly handled overall.
I also had to involve my bank to protect myself during the process.
Based on this experience, I would not order again — especially for frozen or time-sensitive items.

Respuesta de Delicias UK
Because I am Portuguese and miss so…
Because I am Portuguese and miss so much my food.I had place an order online, I feel the price of the food is not to far way the normal supermarket. I place my order, was in fact 10 of January Sunday, and in 14 of January I receveid my order all perfect accomodate. I recommend Delicias uk

Respuesta de Delicias UK
Be aware they are scammers
they will send you out of date products, check always the labels . They charge you a huge amount for shipping £17.80 even you spent loads of money in food. They don't reply to your emails when you chase them, however they are quick to send you emails about replacing products that were not labelled "out of stock" on their website and aknowleading when you replied to them but wont take phone calls ,even they say they have a phone number. And as many people have said they will not send you everything you have placed in your order , you will get many products missing. This is the last time i will ordered from here. If you check their FB website theres only complaints . They don't have any empathy or respect for costumers. Beyond disgraceful company. Yet they claim they care about costumers and don't do it on purpose! Watta joke! Being busy around Christmas is not an excuse, it shouldn't be an excuse. They always use that excuse. If someone places the order 2 or 3 weeks before Christmas , they will only send it 2 weeks later, still with missing items and no excuse. And charge you a huge amount for shipping when they only deliver the parcel 2 weeks later .
Avoid this company at all cost
i place my order on line from the 12 of December and i paid £9 for the delivery and until now i didn't receive it
i tried to contact them to get my money back but no replay
very poor customer service
My shoppiOutstanding Service and Beautifully Packaged Deliveryng experience at Delicias.uk…
My shopping experience at Delicias.uk was simply excellent. The delivery was very fast and everything arrived extremely well packaged, with care and attention to detail. You can clearly see the concern in offering a quality service. The experience exceeded my expectations and, without a doubt, I will buy again. I recommend them with confidence.
Don’t order gift wrapping
Don’t order gift wrapping! Very confusing I thought I was ordering individual gift wrap but they bundled it all in one. Total waste of my money
Be very aware these people are scammers
i have placed an order from this place and most of my items didnt arrive . i have reached the company several times over phone- no answer and no response to my emails . I will never order from these scammers ever again . they dont have any shame!

Respuesta de Delicias UK
Total disregard for Costumers ,missing items ,taking costumers for fools !
I've ordered from this company for a 2nd time,the first time I received my order 2 weeks after placing and paying for an expensive shipment to be delivered ( nearly 20£) stating up to 2 days. Should offer free shipping for order of 75£ or over especially when I've paid 300£, 500£ for an order. Should offer something for free at least to costumers when they place such a higher amount order. No response to emails, no answer to phone calls even they provide a number to reach them. Sneaky ! If you don't have nothing to hide you should take accountability/ responsibility. 2nd order ( and last ) were emailing me stating some products were out of stock ( despite the fact not mentioned on their website, like they usually show when there's out of stock products) asking several times to replace the products,taking ages to send the order. If you think you won't be able to deal with a large order or you lack of sales experience and skills, at least don't charge costumers a high amount for shipping and taking 2 weeks to deliver an order ,or use the excuse the products are frozen. Apart from contacting several times to replace some products that were out of stock ,still sent me the order with 11 or more missing products I've ordered and that were never told were out of stock . Trying to take costumers for fools because ordered too many things and you think people won't notice it. I rang several times to discuss a refund, sent an email ,no response to phone calls whatsoever and no response to email after 24h. I've contacted my bank account provider to resolve this .no apologies and no satisfactions, no costumer services courtesy or anything. I believe they are not even Portuguese but Brazilian( giving Portuguese people bad reputation as per usual) .I've ordered things from other Portuguese shops online and never had to pay for shipping for an order of 75£ or over and received my goods 2 days later after ordering.

Respuesta de Delicias UK
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