delilahcosmetics.com Opiniones 

107
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have only bought the pressed hyaluronic face powder so far, but I am impressed with it's performance and with the ethos of the company. the product was a higher end price tag for me as a beauty purc... Ver más

Valorada con 5 estrellas sobre 5

This is a fantastic brand and company. The Customer Service is truly excellent. Helen & Hayley responded to my query and sent me samples of the newer foundation (to Ireland) I was able to choose my f... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Whilst I think Delilah cosmetics have very good ethics and their products have very good quality ingredients. There is nothing particularly special about them. Mostly very good marketing and hype. As... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Cannot recommend this brand highly enough. Fabulous products and wonderful customer service. Won’t use anything else now. Time Frame in particular is brilliant and stays on all day!

La empresa ha respondido

Información sobre la empresa

  1. Tienda de cosméticos
  2. Proveedor de productos de belleza
  3. Tienda de artículos de belleza
  4. Industria cosmética
  5. Mayorista de cosméticos

Escrito por la empresa

delilah is proud to be a BCorp and PETA-certified as both a cruelty-free and vegan cosmetics brand. Committed to crafting high-performance, award-winning formulations, delilah combines impressive results with beautifully designed, elegant packaging. The make-up range is thoughtfully curated to be effortless, uncomplicated, and easy to love. The collection is available in the iconic beauty hall at Fortnum & Mason in London, as well as in leading spas and salons across the UK and select European markets. delilah continues to earn prestigious accolades, including Marie Claire’s “Best Vegan Make-Up Brand” award and being named “Best British Make-Up Brand” for the third consecutive year at the 2023 Beauty Shortlist Awards. Sustainability is at the heart of delilah’s mission. The brand is a pioneer in using Post-Consumer Recycled (PCR) plastics in cosmetics, with its tubes and caps made from reprocessed plastic. This innovative approach breathes new life into existing materials, reducing plastic waste in landfills and minimising the need for new virgin plastics. delilah also proudly carries the FSC (Forest Stewardship Council) tick tree logo, signifying that its products are made and packaged using materials sourced from responsibly managed forests.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

107 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(107)

68 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Flawless make up primer

Excellent customer service. Love all the products. Esoecially the time frame primer snd foundation

3 de marzo de 2025
Logotipo de delilahcosmetics.com

Respuesta de delilahcosmetics.com

Great to read that you are loving your Time Frame Foundation and Under Wear primer. x

Valorada con 5 estrellas sobre 5

Easy to order online.

Easy to order online.
Goods arrived quickly.
Very pleased with my purchase.

3 de marzo de 2025
Logotipo de delilahcosmetics.com

Respuesta de delilahcosmetics.com

Thank you for leaving a review. Enjoy your delilah purchase!

Valorada con 5 estrellas sobre 5

Thoughtful makeup for every milestone in life! The web site is easy to use and…

The web site is easy to use and delivery is prompt. There are a number of useful videos to help you to choose colour combinations and how to apply the make up. Models are of all ages and this helps more mature customers like myself. As we age our skin changes, hair colour changes and we may need extra encouragement to explore those transitions. The products are cruelty free, paraben free. I use them every day.

3 de marzo de 2025
Logotipo de delilahcosmetics.com

Respuesta de delilahcosmetics.com

Thank you for your review, we are glad the videos are useful to aid shade selection with application tips.

Valorada con 1 estrellas sobre 5

I ordered the colour grace and I was…

I ordered the colour grace and I was sent a peachy colour that was not the same as the colour I had before. I sent an email but no reply. Very disappointed in customer service for an expensive lipstick.

3 de marzo de 2025
Logotipo de delilahcosmetics.com

Respuesta de delilahcosmetics.com

We are sorry that the colour selection was not as you expected. I've checked customerservices@delilahcosmetics.com email and we have no email regarding this order. Therefore, I will ask the Customer Services team to pick this up now that we are aware and resolve with you directly.

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, speedy delivery and good communication.
lovely products

3 de marzo de 2025
Logotipo de delilahcosmetics.com

Respuesta de delilahcosmetics.com

Thank you for taking time to leave review for us at delilah x

Valorada con 5 estrellas sobre 5

Well done delilah!

The products arrived beautifully packaged - sustainable too! The skin tint is exactly what I wanted and goes on so well. Customer service were very quick to reply to my question - great company!

5 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick and efficient.

Quick and efficient.

28 de febrero de 2025
Logotipo de delilahcosmetics.com

Respuesta de delilahcosmetics.com

Thank you for leaving a review. Our warehouse is a family run business and they are "quick and efficient".

Valorada con 5 estrellas sobre 5

All perfect

Lovely make up items. Super eco friendly delivery and no animal testing. Can a girl ask for more 🤩

3 de febrero de 2025
Logotipo de delilahcosmetics.com

Respuesta de delilahcosmetics.com

We agree the best things in life our cruelty free

Valorada con 5 estrellas sobre 5

Easy purchase and swift delivery

Easy purchase and swift delivery. Haven't tried the product yet but I have every confidence it will be as described.

23 de febrero de 2025
Logotipo de delilahcosmetics.com

Respuesta de delilahcosmetics.com

Thank you for discovering delilah x

Valorada con 1 estrellas sobre 5

Very dissatisfied

My foundation arrived today,the colour was awful even though I did the quiz.tried the product coverage was not good and very streaky.
I have worked in the cosmetics industry and this is the worst foundation I have ever used.

6 de febrero de 2025
Opinión espontánea
Logotipo de delilahcosmetics.com

Respuesta de delilahcosmetics.com

We are sorry to read that your original selection of our fuller foundation coverage in Alibi, was not too your liking. Following our communications, I can see we have sent an exchange and we hope you enjoy your new delilah item. Love delilah x

Valorada con 1 estrellas sobre 5

Won’t settle into fine lines, pores and wrinkles…poppycock!…

I bought the Alibi The Perfect Cover Fluid Foundation after watching and reading all the hype about this product. Specifically ‘without settling into fine lines pores or wrinkles’. Nonsense. It managed to settle into mine. Each one of them. I applied this foundation immaculately paying particular attention to the Beauty and the Boutique tutorial. The foundation was cakey and uneven. I was advised by ‘Katie’ to dilute it with some moisturiser. I must not purchase this sort of thing untested. I am to be given a full refund.

19 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful products and exceptional…

Wonderful products and exceptional customer service. I love Delilah foundation and it’s quite possibly the best I’ve ever used. Same goes for their other products. I had a problem with the brush i bought as it was shedding hairs. I contacted customer service about it and within 2 days I’d received a brand new replacement and advice on aftercare of brush. Couldn’t be happier with this wonderful company.

8 de octubre de 2024
Opinión espontánea
Logotipo de delilahcosmetics.com

Respuesta de delilahcosmetics.com

Thank you for taking the time to write about our wonderful products, Love delilah x

Valorada con 1 estrellas sobre 5

Lipstick was binned in seconds

I purchased a lipstick which went straight in the bin. The colour was dreadful ( light pink) , texture was greasy and moved off the lips. I’m going to stop buying off line as products like this are all marketing and no quality.

25 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products & exceptional customer service

What great products and great customer service, they helped me when I inadvertently purchased the wrong shade and helped me remedy my problem. Thank you so much. I initially had bought several products from the counter at Fortnum and Mason and particularly love the eye pencil, the concealer and the Pure Light power, its lovely. I was also lucky to have the lady at the counter give me a make up lesson and show me the difference. Great products and great customer service, thank you.

23 de septiembre de 2024
Opinión espontánea
Logotipo de delilahcosmetics.com

Respuesta de delilahcosmetics.com

We are pleased you enjoyed your experience with our delilah team at Fortnum & Mason. Thank you for taking time to leave a review. Love delilah x

Valorada con 5 estrellas sobre 5

Great brand and team

I had purchased 3 items from Delilah and decided that I wanted to change my brand of foundation to Delilah. I contacted customer service and with the shade that I was using. Helen replied promptly and suggested the correct shade for me and sent samples. Helen then suggested that saw Farah at Fortnum and Mason (I was there for a birthday Afternoon Tea) Farah was great and suggested products that I then purchased. The brand is great and the team are lovely. Delilah is now my brand! Thank you Helen and Farah!

27 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love this company

Absolutely love this brand. Cruelty free and the products are beautiful. I use the Alibi foundation and they even sent me some smaller samples so I could find the right colour. Great customer service. 5 stars from me!

6 de enero de 2024
Opinión espontánea
Logotipo de delilahcosmetics.com

Respuesta de delilahcosmetics.com

Thank you so much for writing such a lovely review. Love delilah x

Valorada con 5 estrellas sobre 5

Honest Review

Received my make up today and it is gorgeous, so impressed and the customer service and delivery was second to none I feel nothing less than 5* for this company, I like to do an honest review

12 de octubre de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más