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DeliverMyMotor Opiniones 

340
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I'd not used this company before, and didn't have high expectations. But I was wrong - I had 3 companies contact me, and the one I chose was much cheaper than the instant online quotes I'd got. But... Ver más

Valorada con 5 estrellas sobre 5

I had a great experience. I was personally recommend a transporter who went above and beyond to collect and deliver a car down the other end of the country the next day. Extra care and attention was t... Ver más

Valorada con 5 estrellas sobre 5

I used DeliverMyMotor to move my new car from Leeds to Hampshire and it was brilliant. I submitted the details, received a range of quotes and picked one, and it all went like clockwork. The portal is... Ver más

Valorada con 5 estrellas sobre 5

Easy process, through this website we found a trustworthy company to collect the car and they kept us informed throughout the process. Being able to pay the deposit through the website was a big r... Ver más

Información sobre la empresa

  1. Servicio de transporte

Escrito por la empresa

DeliverMyMotor Connects you to nationwide Companies moving cars, vans, bikes, caravans, boats and anything else we can cover! Our aim is to reduce the large added fees on other platforms and ensure movers are Insured & trusted.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

340 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 14% de las opiniones negativas

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4,5

Todas las opiniones

(340)

54 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Easy to use

Easy to use, got several competitive quotes and a great delivery experience.

Minus one point as the site fee isn't explained so clearly: it's on top of the mover's fees but I'd still use them again.

11 de diciembre de 2024
Opinión espontánea
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Respuesta de DeliverMyMotor

Thank you for your feedback! We're glad you found the platform easy to use and had a great delivery experience. We appreciate your note about the site fee, and we’ll look into making it even clearer for our users. Your insight helps us improve, and we’re happy to hear you’d use us again. Looking forward to serving you in the future!

Valorada con 5 estrellas sobre 5

Recommend JEFFNEWBOULD

Was a bit wary at first having never used a website like this before.
However, my car was collected as agreed and delivered within a few hours.
Recommend jeffnewbould if you receive a quote from him, Jeff was polite, excellent communication and took very good care of my car.

18 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time using this service

First time using this service. Really easy to use the site, quick quotes, great correspondence with Liam at LW who did the job and straight forward payment.
I was a little worried trusting my vehicle with a stranger, but the site reviews and transporter reviews put my mind at ease.

25 de agosto de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Wouldn’t rush back!

Wouldn’t rush back, although the driver I chose on my second attempt, Kev, was brilliant. First driver, Neil, let me down claiming vehicle broke down, then family hospitalisation. Lost my first deposit. No response from organisation regarding refund until eventually someone emailed a reply, also claiming hospitalisation, and said it would be sorted when he was discharged. Still waiting. Not happy, although, the driver Kev was great!

2 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No customer service at all

No customer service at all. I try to register with them paid 30£ for fast registration and they claim your will be approve in 24 hours. Two weeks later and 5 emails no one get back to me. Registration still pending. No refund or rejection.
P.S. documents review still pending
I clicked on verification link raise few tickets but sole fare nothing get back to me. I have invoice for paying fee number 000616.

29 de mayo de 2024
Opinión espontánea
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Respuesta de DeliverMyMotor

We have an extensive vetting process including verification requirements that need to be followed. I will ensure your account is rejected and refunded. We certainly do not just let loose working with our customers especially with your attitude. Had you of responded to our verification email you would of been approved.

Valorada con 1 estrellas sobre 5

Awful to deal with

Awful to deal with. I accepted a quote with a transporter and paid the deposit to Deliver My Motor. After several days of being messed about by the transporter i cancelled the job and went elsewhere. I messaged Deliver My Motor to explain the situation and request my deposit back and got absolutely no reply. There does not appear to be a main headquarters are help department. And there is no contact number. After several days of emails and messages and getting no response from anybody I had to go through my bank to get my money back l.
Absolutely disgusted by the service. Or lack of service I should say.
Will definitely never use again. And I would recommend avoiding at all costs. There are other similar providers about which I will use from now on.
The lack of customer service is worrying

27 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero customer service presence

I have been waiting for a reply for nearly 2 weeks to an email I sent as ‘URGENT’. Our car was damaged by the man we hired through this companies website. I have informed DeliverMyMotor and they have not tried to help or support us. I am hoping this review will get the attention of the customer service team to rectify our problem.

23 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No response. Job accepted then turned down

Listed a job with full details. Received a bid which was accepted. Then told they haven’t got the time to do it and not sure when they can fit us in. Contact support for a refund. Have been waiting 3 days for support to respond. SLA is 24hrs. Understand 24hrs may not always be possible. But 72hrs later. Zero acknowledgment or response to a refund.

Website seemed fairly easy and straight forward to use. But sadly not the case and no support when things are not right.

14 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy and pain free

Easy and pain free. Got three quotes for a pick up and delivery. Delivery driver was polite and efficient. Good communication throughout.

25 de marzo de 2024
Opinión espontánea

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