Dental Sky Wholesaler Ltd Opiniones 3925

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have been using Dental Sky as one of our main suppliers and have always found them excellent. Dan, our account manager, is consistently friendly, helpful, and very easy to get hold of. He res... Ver más

Valorada con 4 estrellas sobre 5

You are doing very well! You dispatched the product promptly and the Optim Interdental Brushes that I ordered are far better than any that I could buy in places like Boots or Superdrug. Your courier i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This company has excellent communication ability and was able to change my preferred day of delivery by DPD very easily. My order was expedited efficiently and received the goods at the beginning of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thanks to Millie, working with Dentalsky was an absolute pleasure. I would highly recommend her to anyone looking for reliable, high-quality support. She truly goes above and beyond.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de insumos para odontología
  2. Equipamiento y suministros hospitalarios
  3. Proveedor de equipamiento médico
  4. Tienda de artículos médicos

Escrito por la empresa

Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice, with express next day delivery.

Dental Sky Wholesaler Ltd

Escrito por la empresa

Keeping dentists working...Seamlessly
Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice seamlessly with express next day delivery!

Fast & Free Delivery!

Free Next Day Delivery For Orders Over £50

Free Next Day Delivery For Orders Over £50
All orders for 'In Stock' items over £50 being delivered to Mainland UK will arrive on your door the very next working day free of charge! Orders under £50 will be charged £3.95 for next working day delivery. Orders placed after 16:00 will not be delivered the next working day.

Información de contacto

Promotion box for Dental Sky Wholesaler Ltd

Special Promotions & Discounts

2% discount on online orders. 2% discount for upfront payment.

4,8

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Fast delivery

Easy selection of product

30 de marzo de 2026
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Respuesta de Dental Sky Wholesaler Ltd

Thank you very much for the review!

Valorada con 1 estrellas sobre 5

Unable to receive package

Unable to receive package, due to working. Being unable to choose a alternative delivery option . No leave in safe place.
No leave at different address.
No leave with a neighbour.
Waste of time . Never again..

27 de marzo de 2026
Logotipo de Dental Sky Wholesaler Ltd

Respuesta de Dental Sky Wholesaler Ltd

Good evening Michael,

Thank you for getting in touch and we're sorry to hear that you weren't able to be at the delivery address that you provided to us at checkout on the days we attempted delivery.

DPD send customers full tracking and delivery information confirming a 1 hour delivery window in advance, if this is not convenient you can respond to nominate another day.

At the checkout stage you can provide any delivery address that you want to, or on many items you can select delivery to a local pickup location allowing you to collect parcels from your local shops, post office etc.

99% of our business is in supplying medical devices to healthcare settings and as such we need fully tracked 'signed for' delivery.

Nevertheless we are sorry that the service did not meet your expectations.

We can see that DPD attempted delivery three times unsuccessfully and didn't receive any further instruction from you when contacting you to see if they could arrange a better time.

After the 2nd failed attempt one of our team emailed you the below:

"Good morning,
 
We have received a notification from DPD to advise that there have been two failed attempts to deliver your order over the last two days.
 
I have rescheduled this to be redelivered tomorrow 2nd April. Please note that if this delivery fails for a third time it will be returned to our warehouse and a credit will be issued to your account.
 
If there is an alternative address, you would like this sent to please let me know and I will amend it for you."

We can't immediately see a response to that email.

It does seem that we tried to deliver to the address you specified to us at checkout 3 times and we didn't receive any feedback from you on an alternative time or date or address when attempting to contact you.

We do appreciate that it's frustrating to miss a delivery so we're sorry about that.

Our offices are closed now but one of our team will attempt to get in touch with you again after the bank holiday weekend to see if there's anything we can do to improve your experience.

Kind regards

The Dental Sky Team

Valorada con 5 estrellas sobre 5

Fastest delivery ever

Fastest delivery ever! Very happy with all the process from buying the products to their delivery. Will purchase more products from them for sure :)

16 de marzo de 2026
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Respuesta de Dental Sky Wholesaler Ltd

Thank you so much for a great review!

Valorada con 2 estrellas sobre 5

Missed my delivery twice whilst I was…

Missed my delivery twice whilst I was at home . Item no refunded yet

16 de marzo de 2026
Logotipo de Dental Sky Wholesaler Ltd

Respuesta de Dental Sky Wholesaler Ltd

Good morning Donato,

Thank you for the feedback and we're sorry to hear your order had trouble getting to you.

We can see you placed your order online at 12.27pm on the 16th March, the item left us the same day and DPD attempted delivery at 10.20am the following day (17th March) but were unsuccessful.

A further delivery attempt was made at 8.08am on the 18th March, again unsuccessfully, and then again at 9.03am on the 19th March when DPD were told the contact name for the order was not known at the address.

We can see from the GPS tracking that the attempts were to the correct address and we understand you have also confirmed to our team that the front door photographed by DPD was the correct front door.

We kept in contact with you throughout and informed you of the times delivery would be attempted in advance as did DPD.

We don't really understand what's happened on this occasion as it looks from the order tracking as delivery was attempted as communicated each day on the 3 days following your order with delivery to the correct address at the stated times.

As there have been 3 attempts, with DPD saying the final attempt resulted in a response that the contact isn't known at the address, DPD will return the consignment to us.

Our offices have been closed over the weekend but we're open again today so we'll raise a refund for you today and we understand one of our team has already been in touch to confirm that.

Refunds can take 3-5 days to appear in your account depending on your bank's policies, they leave our account instantly so any delay is not on our side but due to processing time from the receiving bank.

Apologies once again that your order didn't get to you as intended; we do not really understand what has happened on this occasion as the package left us on the same day it was ordered and delivery was attempted the next morning and then delivery was tried again a couple of times in the following days.

Kind regards

The Dental Sky Team.

Valorada con 5 estrellas sobre 5

As described

As described. Good delivery.

12 de marzo de 2026
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Respuesta de Dental Sky Wholesaler Ltd

Thank you for the review!

Valorada con 4 estrellas sobre 5

Good dental supply store

Good dental supply store … good range of materials and prices ok (bearing in mind inflation) … would be better if a great range of instruments available … quick delivery.

11 de marzo de 2026
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Respuesta de Dental Sky Wholesaler Ltd

Thank you for the review!

Valorada con 5 estrellas sobre 5

Great purchase

Great purchase. Quick delivery.

2 de marzo de 2026
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Respuesta de Dental Sky Wholesaler Ltd

Thank you for the review!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Very quick delivery. Thank you very much.

10 de marzo de 2026
Logotipo de Dental Sky Wholesaler Ltd

Respuesta de Dental Sky Wholesaler Ltd

Thank you so much for the reveiw!

Valorada con 5 estrellas sobre 5

Great prices

Great prices, good communication and fast delivery! Win-win-win!

9 de marzo de 2026
Logotipo de Dental Sky Wholesaler Ltd

Respuesta de Dental Sky Wholesaler Ltd

Thank you so much for the great review!

Valorada con 5 estrellas sobre 5

Good products

Good products. Super quick delivery. Happy customer 👍

4 de marzo de 2026
Logotipo de Dental Sky Wholesaler Ltd

Respuesta de Dental Sky Wholesaler Ltd

Thank you so much for the review!

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