I'd been looking for a folding E-bike and came across Depot2U, which is local to me. I went over to see the bikes and tried the Powerhog Fatmax and was really impressed with the quality of the bike an... Ver más
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Consulta las opiniones de los clientes
Purchased a powerhog XT1 ebike from these guys last month, great bike, had a slight issue with the s861 lcd display power on button, also I made a couple of errors with the settings. A phone call la... Ver más
I didn’t purchase my Ebike directly from Depot2U the previous owner did…(however it was only 8 weeks old when I purchased it privately) and they were super helpful with a controller problem on my fold... Ver más
I bought 2 Roadhog folding bikes from Depot2 U about 15 months ago and have used them a lot. I recently lost a small slider from the safety catch on the folding mechanism. I contacted Depot2 U expec... Ver más
Información sobre la empresa
Escrito por la empresa
Depot2U is an online discount store offering a wide range of products from Outdoor Livestock Shelters to E-Bikes, Outboard Engines and Camping Equipment. We also source high quality clearance goods with fantastic discounts.
Información de contacto
New House Farm, Shoothill, SY5 9NR, Shrewsbury, Reino Unido
- 01743 851518
- stores@depot2u.co.uk
- depot2u.co.uk
great service great product
Bought a black Roadhog stepthru electric bike via EBAY for my wife - tiny person 5'0". Will recommend Depot2U and this bike to anyone the seat can be dropped to 77cms from the ground so it suits her perfectly. The bike is extremely well made, easy to set up and to use; she loves it. The bike arrived quickly and in perfect condition - 110% satisfied. Frank Ward
28 de enero de 2022
Opinión espontánea
Impressive UK-based company with excellent customer service
I am very impressed with this UK based company. I don't normally write reviews but they more than deserve mine and I have no hesitation in recommending them.
I ordered an ebike which arrived very promptly and in perfect condition. Easy to put together. However I did not feel comfortable riding it (lack of experience) and realised this was not really for me. There was also a small problem with the handlebars which kept sliding down, but when I wrote to Depot2U to inform them, they suggested a simple way to solve the problem. However I decided I would prefer to return the bike for a refund. Depot2U organised for the bike to be collected (free of charge) from my home, and within a day I received an email from them confirming that the bike had been received and that a refund would be forthcoming, which it did within 2 days.
After dealing with too many online companies based abroad with appalling customer services, it is refreshing to do business with such a company that takes its customer service very seriously (and which can easily be contacted by phone!)
I found the staff at Depot2U extremely friendly and knowledgeable, and their number one priority seems to have happy customers. I strongly recommend them/
28 de octubre de 2021
Opinión espontánea
Respuesta de Depot2U
Hi Anne Marie, thank you so much for taking time to leave us feedback, it's much appreciated!
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