Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Speedy delivery, great customer service, kept up to date and able to track delivery, high quality product great price , exactly what it says on the tin 5⭐️

Valorada con 4 estrellas sobre 5

Jumper is top tier all real and legit as you can check with the QR code really happy with the quality to say it's second hand Will definitely be returning! Delivery took longer than it should do... Ver más

Valorada con 5 estrellas sobre 5

this is an update from 1 star to 5 star. as always the quality of the jumpers and over shirts are brilliant, third time ordering. no doubt ill be back again. one small thing is the delivery,... Ver más

Valorada con 5 estrellas sobre 5

Condition of the item is practically brand new and was delivered on time. Item passed the authentic checker

Información sobre la empresa

Escrito por la empresa

Pre-loved designer without the price tag


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

76 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 93% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Speedy delivery

Speedy delivery, great customer service, kept up to date and able to track delivery, high quality product great price , exactly what it says on the tin 5⭐️

28 de marzo de 2026
Valorada con 1 estrellas sobre 5

Size too small

Size too small, stains all over the shirt been worn for a while for sure. Delivery took 2weeks not as described as (3-5days). Scam

18 de marzo de 2026
Opinión espontánea
Logotipo de Designerclan

Respuesta de Designerclan

Hi Saif,

We’re sorry to hear you were unhappy with your order.

We can confirm that your return has already been requested and is currently on its way back to us for a full refund, which will be processed as soon as it arrives.

All of our items are pre-owned and any condition is reflected in the product images and description, however we understand that expectations can sometimes differ.

We always aim to resolve any issues as quickly and fairly as possible, and we appreciate your patience while this is completed.

Designer Clan

Valorada con 5 estrellas sobre 5

I have bought a few items from theses…

I have bought a few items from theses guys , this time nothing fit me , however I had great communication with Matty how sorted out the refund so I could re order in the correct sizes , the items was delivered fast and in perfect condition for used goods , thanks Matty

23 de febrero de 2026
Valorada con 1 estrellas sobre 5

delivery is very very slow

i purchased 2 iteams , said it was shipped then 5 days later when i asked for tracking was told one off the items was out of stock, i picked another item , Then another week went by and i asked for tracking to be told it was on its way then a few days later when tracking still wasnt updated i asked again to be told another item was out of stock , i asked for a full refund to be told that as they were shipping 1 item to me some 2 weeks after paying for it i had to accept the order , custoimer service is rubbish so better to stay away unless you want rubbish servce and goods arriving 2-3 weeks after the 24 hr delievery they say they provide.

16 de febrero de 2026
Opinión espontánea
Logotipo de Designerclan

Respuesta de Designerclan

Hi Alan,

We’re really sorry to hear about your experience and understand your frustration.

Unfortunately, there were unexpected stock issues with items in your order, which we communicated as soon as possible and offered alternatives. We appreciate your patience while this was resolved.

We can also confirm that your order has now been successfully delivered.

We always aim to provide a smooth and transparent service, and we’re sorry this one didn’t meet expectations. If there’s anything further we can do, please don’t hesitate to reach out.

Designer Clan

Valorada con 4 estrellas sobre 5

Jumper is top tier all real and legit…

Jumper is top tier all real and legit as you can check with the QR code really happy with the quality to say it's second hand

Will definitely be returning! Delivery took longer than it should do how ever I'm happy with my order

Matty was quick and efficient in responding

25 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

No contact order 1992

this is an update from 1 star to 5 star.

as always the quality of the jumpers and over shirts are brilliant, third time ordering. no doubt ill be back again.

one small thing is the delivery, could be better but i guess we can all live with that. maybe word it has 1-3 working days once disptached.

happy customer once again anyways

17 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Bad Comms

Ordered on Wednesday, order still not dispatched, sent several messages, over email, FB chat and a comment on FB page, with no reply at all. No filling me full of confidence. Totally willing to change my review if somebody bothers to reply

13 de febrero de 2026
Opinión espontánea
Logotipo de Designerclan

Respuesta de Designerclan

Hi Paul,

We’re really sorry to hear about your experience and the delay in response at the time.

We can confirm that your return has since been received and a full refund has been processed.

This is not the level of communication we aim to provide, and we appreciate you bringing it to our attention.

If there’s anything further we can assist with, please don’t hesitate to reach out.

Designer Clan

Valorada con 1 estrellas sobre 5

Ordered stone island shorts 7 days ago…

Ordered stone island shorts 7 days ago and still they haven't arrived they supposed of been on 24 hr delivery.
Royal mail is not showing any tracking information either.

28 de enero de 2026
Logotipo de Designerclan

Respuesta de Designerclan

Hi Michael,

We’re sorry for the delay you experienced with your order.

We can confirm that your parcel has now been successfully delivered. Occasionally, tracking updates can take time to appear while the parcel is moving through the network.

We appreciate your patience and apologise for any inconvenience caused.

Designer Clan

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

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