Fantastic service and managed to replace my original designer frames that I love, but broken after years having them with exact same frames but brand new and for a great price too! Very, very, very pl... Ver más
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Consulta las opiniones de los clientes
ordered (frames only) on a Sunday evening, arrived Tuesday lunchtime. Well packaged, I paid the £10 for Royal Mail special delivery. Kept me informed about dispatch with tracking number. Saved £100 on... Ver más
Really poor I'm afraid. Not a problem ordering but my order was lost within the postal system. Designer Glasses accepts this and committed to open a claim. This has been ongoing for several weeks wi... Ver más
Great prices and great service. Managed to pay less than £200 for frames and prescription lenses (Vision Express are charging £280 for the same frames alone). Packaged well and glasses came... Ver más
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Información sobre la empresa
Sobre designerglasses.co.uk
Información proporcionada por diversas fuentes externas
Launched in 1999 by British optometrist Mr Lakh Dollay, designerglasses.co.uk is the UK’s oldest online glasses store. Our mission was then, and still is today:"To supply our customers with the very best range of top designer glasses at the most competitive prices, backed by exceptional levels of service."
At Designer Glasses, we pride ourselves on our very high levels of customer service and optical experience. All of our customer services staff are fully trained and will liaise directly with our qualified dispensing opticians, if necessary, to resolve any queries you may have.
Unlike some other online stores, we have our own specialist lab in Woolwich where our expert technicians will assemble your prescription lenses. If the frame you have ordered is in stock, this allows us to supply your prescription glasses to your door within 48 hours from placing your order.
As you would expect from a name like Designer Glasses, all our frames and branded accessories, such as cases and cleaning cloths that come with your eyewear are 100% genuine.
We believe that we are unmatched in the provision of the highest quality designer eyewear products at the most competitive prices with honest, straightforward, helpful advice and excellent customer service. It’s as simple as that!
Designer Glasses – The leading source for all your designer eyewear.
Información de contacto
4A Joyce Dawson Way, Thamesmead, SE28 8RA, London, Reino Unido
- 0800 731 8118
- info@designerglasses.co.uk
- designerglasses.co.uk
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I am now the delighted owner of a brand…
I am now the delighted owner of a brand new pair of Maui Jim sunnies. They are wonderful!
I love Maui Jim's anyway but these are really lovely. The polarised lenses cannot be bettered in my opinion.
Now on to Nicky. What an absolutely lovely, charming professional and helpful person. She could not do enough to assist me in my purchase. Fantastic.
Thank you very much. Shopping on line can be very hit and miss - well, this was a hit!

Respuesta de designerglasses.co.uk
Everything was perfect
What an amazing company I have never had prescription lenses glasses arrive so fast even from the high street brands such as spec savers. Got a pair of Tiffany’s glasses they are beautiful. Kept up to date on location of glasses. Ordered glasses Sunday had them Friday morning!

Respuesta de designerglasses.co.uk
Nicky for Prime Minister!
Nicky for Prime Minister!! 🙌🏾👍🏾😁😁😁
I wholesomely join the masses in commending Nicky and the customer service experienced/received from designerglasses.co.uk.
The value for money is amazing, quality products at super competitive prices, I love this😁🙌🏾.
Nicky is really clued on with the different styles and is very hands on helpful if you need assistance!
Postage was instant, shame for Royal mail delaying delivery of second pair ordered until today but first pair got to me next day! I'll definitely do business here again!
YESSSSSSSSSSS.🔥🔥

Respuesta de designerglasses.co.uk
Absolutely brilliant service
Absolutely brilliant service! I rang up & Nicky was super helpful & friendly, she said the glasses frames I was ordering online weren’t in stock so went to check delivery timescale & rang me back straight away. Then I placed my order & she noticed I had put my email address wrong so she forwarded it to me! The glasses arrived well within the indicated timeframe & are perfect. So reasonably priced too

Respuesta de designerglasses.co.uk
Brilliant customer service
Ordered some Gucci glasses that I couldn’t find available anywhere else. After I had ordered them I got an email saying they were discontinued and unavailable.. however a member of staff got in contact to say that they had sourced them from the Gucci rep which I thought was fantastic. Unfortunately they didn’t suit me but the returns process was just as easy with refund processed efficiently and brilliant telephone manner from the staff. Would order more glasses again from you guys thank you

Respuesta de designerglasses.co.uk
Perfect
Last year (when holidays were allowed) I tried on a pair of Tiffany frames at duty free and my clever husband took a picture of me with them. I really wanted that frame back then. I went and got a eye test from a local optician and got a copy of my numbers. I then thought let me have a look online.
I came across designerglasses.co.uk and I sent a email attaching the picture of the Tiffany frames to try and find out which ones they are.
Straight away they emailed back and located the exact frame! The price was too good to be true but looking at trust pilot reviews I bit the bullet and went for it.
The whole pair cost me £181 and were dispatched the very same day as they had it in stock! Nicky called me to go through the technical bits along with a good 40 minute chat about her son and how we both miss traveling because of Covid!!
The glasses were nicely packed and lenses are definitely a good quality compared to the other pair I bought for twice as much money 2 years ago from shop. Can not fault these glasses and everything looks HD lol!
I don't normally write reviews but I feel as though its my duty to share this. In these current times, going online is the new norm and this website and customer service has really made me much more confident to buy online again.
If you are struggling with finding good quality glasses and for a good price, try this company out!
Lucy xxx

Respuesta de designerglasses.co.uk
I’ve just received my beautiful Tom…
I’ve just received my beautiful Tom ford glasses, I ordered on Tuesday (10/11/2020) and delivered today, quicker that I expected as they had to order the glasses from the supplier. Excellent service (a happy customer here)

Respuesta de designerglasses.co.uk
Great buying experience.
The website was easy to navigate, but my computer made it somewhat problematic. However, one phone call and Nicky from Customer Service was able to come to my rescue. Thank you. Once ordered, my glasses arrived without delay and communication from Designerglasses was excellent. My glasses are perfect, and I wouldn't hesitate to recommend Designerglasses.

Respuesta de designerglasses.co.uk
Fantastic service great communication…
Fantastic service great communication and would not hesitate to recommend them and use them again

Respuesta de designerglasses.co.uk
The glasses were gorgeous
The glasses were gorgeous. They arrived just in time for my holiday (within the dispatch dates they guided to, I just purchased last minute!). Communication was excellent. Highly recommend.

Respuesta de designerglasses.co.uk
worth the wait!
Was a bit sceptical about ordering from a site I’m not familiar with , but read all the reviews and went with it.
Was informed that there was a delay with my chosen glasses, I was offered alternative colours that were in stock but I decided to wait..... so glad I did, very happy customer, and will recommend to my friends and family! Thank you!

Respuesta de designerglasses.co.uk
good stuff
Arrived in 1 week. Nice and simple. Very happy and definitely recommend.

Respuesta de designerglasses.co.uk
Superb from start to finish
Superb from start to finish! Having ordered a pair of Oakley prescription lens glasses they arrived within a week. I made a mistake with my prescription and the service from Nicky was fantastic, thank you so much Nicky!
Fantastic service with amazing…
Fantastic service with amazing communication
Glasses were 1st class
Will be buying again

Respuesta de designerglasses.co.uk
Excellent glassea
Dear Neela
Excellent service thank you. I am delighted with the glasses and hope to order a second pair soon.
Thank you

Respuesta de designerglasses.co.uk
Fantastic customer service.
Fantastic customer service from Nikki who did everything she could to ensure that my glasses would arrive before my holiday.
She went above and beyond and it was very much appreciated.
I only wish more companies had employees like this, she is a credit to the company.
Keep up the good work.

Respuesta de designerglasses.co.uk
Website is slow and unhelpful
Website is slow and not really that helpful. Struggled to find frames that were the right size - and wasn't sure when I think I'd mastered it. Who would purchase something costing uppwards of £300 without ABSOLUTE confidence. And this website did not give me this!!!

Respuesta de designerglasses.co.uk
Brilliant and friendly service
Brilliant and friendly service. Kept me informed about the status of delivery which arrived pretty quickly. I love my Burberry sun glasses with prescription. The prices are very competitive and I will recommend to family and friends.
Thanks for everything.

Respuesta de designerglasses.co.uk
First class customer service...
Absolutely first class customer service, thank you so much, I am delighted with my Tiffany prescription sun glasses, and will def recommend you to family and friends.

Respuesta de designerglasses.co.uk
Even during the Covid-19 these guys rock…
Even during the Covid-19 these guys were not only solid in terms of the catalogue of frames, but also extremely helpful.
I had a question about the status of my order... within 24 hours i got a response. Small things like that make a big difference.
I was using a rival company for my glasses fix but not anymore. This is my go to store for glasses.
Thanks

Respuesta de designerglasses.co.uk
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