DESIRE Opiniones 

58
•
TrustScore: 1.5 sobre 5

1,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Order a outfit in July never received it..kept check it said it was delivered never came then it said in transit..email customer service they said the was going to replace it never heard from them aga... Ver más

Valorada con 1 estrellas sobre 5

I ordered a dress from this company and never recieved it. According to their tracking system it said the dress was drop off at noon time on a Saturday. I was home all day Saturday watching and waitin... Ver más

Valorada con 1 estrellas sobre 5

In maart besteld, track en trace nummer ontvangen maar bij PostNl niets bekend, zoals alle gedupeerde hieronder de comments. Ik verwacht niets meer te ontvangen. Blijkbaar is dit met opzet en niet int... Ver más

Valorada con 1 estrellas sobre 5

Bijna drie maanden geleden een longsleeve besteld. Je wordt eerst voorgelogen met een verhaal over dat het een pre-orderproduct is (staat dan vermeld in de extreem kleine letters). Twee weken geleden... Ver más

Información sobre la empresa

  1. Tienda de ropa
  2. también en la categoría
  3. Mayorista de ropa
  4. Sastrería a medida
  5. Tienda de abrigos

Escrito por la empresa

DESIRE™️ is all about the movement, it is created to inspire people with positive vibes to make them follow their passion(s).


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

58 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,3

Todas las opiniones

(58)

21 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Revieuw tomorrow dessire

Ik heb al heel lang geleden besteld bij tomorrow desire ik heb een bril besteld en nog steeds niks binnen gekregen geen mail niks. Ik vind dit heel slecht en ik heb ze geappt en gemaild maar dit kan gewoon echt niet ze reageren ook gewoon niet. Ik hoop dat ik nog ooit me bestelling krijg.

27 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very Disappointed

I haven’t heard back about my order for almost two weeks and I paid $10 for priority shipping, yet it hasn’t been processed or shipped. This wouldn’t be so bad if customer service had responded to the multiple emails I’ve sent, but unfortunately I have heard absolutely nothing. At this point I’m super discouraged and disappointed, and honestly I’m lucky if it ever comes at all, but I’m seriously considering just canceling the order all to together.

17 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

Terrible customer service. I’ve sent 3 emails and an Instagram message looking to process a return. The product I received has manufacturer defects (very crooked stitching). I have had no response and have now passed their 30 day policy. I’ve seen multiple reviews on this thread claiming that customer emails got “caught in the spam folder”. You’d think they’d check that folder if it’s happening so frequently. It’s not a valid excuse for such poor communication with customers.

30 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waited 8 weeks for delivery and still…

Waited 8 weeks for delivery and still nothing. Appalling customer service who ignore your queries. Absolutely will never use again. They have essentially stolen money from me.

Do not use. This is a con.

13 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

No show order

Daughter ordered a dress on line paid for it and 48hr delivery. She still hadn't received the dress or a refund . Tried emailing and left phone messages no response. DONT ORDER FROM THEM , YOU WILL BE WASTING YOUR MONEY . Shocking company . Daughter is only 15 took her ages to earn that money .
ORDER NO 7215
Ordered on the 24th August
cost £20
delivery £3.99 NEXT DAY
I not putting my email address on this review , but I'm sure you can see my daughters from her order .
Please can you resolve this matter soon .Eloise Armstrong

24 de agosto de 2023
Opinión espontánea
Logotipo de DESIRE

Respuesta de DESIRE

I understand you must be frustrated which is why you left us a 1-star review, and we are extremely sorry that you had such a terrible experience with us.​

As we checked our customer service email account, there was not an email asking or requesting information regarding an order.

I want to help you with this matter, but unfortunately, I cannot see your order details which makes it hard for me to check which item/s you've ordered.

Could you please let me know your order information (full name and order number) so I can check the issue further? I'll do my best to resolve this matter for your daughter.

Valorada con 1 estrellas sobre 5

The shirt was too big

The shirt was too big. No return shipping costs. Very time consuming. Will not order again

28 de abril de 2023
Logotipo de DESIRE

Respuesta de DESIRE

I understand you must be frustrated which is why you left us a 1-star review, and we are extremely sorry that you had such a terrible experience with us.​

Could you please let me know your order information (full name and order number) so I can check the issue further?

Thank you so much!

Valorada con 1 estrellas sobre 5

I have not had my package yet

I have not had my package yet, i ordered over 2 weeks ago and it was supposed to arrive between 14th and 18th january, i suppose it could have something to do eith weather conditions but it would be nice to be notified about the situation, when i track the package it is not found.

23 de enero de 2023
Logotipo de DESIRE

Respuesta de DESIRE

Hi Sigurbjorn,

As communicated to you per email your package got stuck somewhere. We have processed a reshipment, free of charge! ;-)

Would you be so kind to change your review (once you receive your order)?

Valorada con 5 estrellas sobre 5

Extremely impressed with the quality

I recently purchased 2 t-shirts from this company and I am extremely impressed with the quality of the products. The fabric is thick and sturdy, which means that the t-shirts do not crease easily. The stitching is also top-notch and the overall construction of the shirts is very well done. I am very satisfied with my purchase and would highly recommend this company. 5/5 stars!

17 de enero de 2023
Logotipo de DESIRE

Respuesta de DESIRE

Thank you so much Danique!

Valorada con 1 estrellas sobre 5

Contact

They don’t reply by email about returning an item

13 de enero de 2023
Logotipo de DESIRE

Respuesta de DESIRE

Hi Angelo!

We replied to your email. It got stuck in the spam folder, which explains the late reply from our side. We're very sorry about this.

Hopefully we can solve the issue ASAP ;-)

Valorada con 1 estrellas sobre 5

delivery was fast

delivery was fast. Set is very high quality and nice. but unfortunately the size doesn't fit me, I've been trying to contact the company for a couple of weeks and I'm not replying either on email or on Instagram. so I'll probably have clothes left at home that I won't wear. very unprofessional behavior.

14 de enero de 2023
Logotipo de DESIRE

Respuesta de DESIRE

Hi Veronika!

We replied to your email. It got stuck in the spam folder, which explains the late reply from our side. We're very sorry about this.

Hopefully we can solve the issue ASAP ;-)

Valorada con 2 estrellas sobre 5

Geen reacties op e-mails

We hebben een hoodie besteld bij Desire Amsterdam, alleen de maat is helaas niet goed. Inmiddels al meer dan 3 keer Desire Amsterdam gemaild om te informeren hoe ik de hoodie kan ruilen voor een maat kleiner. Tot nu toe blijft elke reactie uit. Zeer spijtig.

14 de enero de 2023
Logotipo de DESIRE

Respuesta de DESIRE

Hi Sophie!

We replied to your email. It got stuck in the spam folder, which explains the late reply from our side. We're very sorry about this.

Hopefully we can solve the issue ASAP ;-)

Valorada con 1 estrellas sobre 5

I can’t reach You to return my items…

I can’t reach You to return my items for 2 orders. So please contact me via e-mail

21 de diciembre de 2022
Logotipo de DESIRE

Respuesta de DESIRE

Hi Ine!

We replied to your email. It got stuck in the spam folder, which explains the late reply from our side. We're very sorry about this.

Hopefully we can solve the issue ASAP ;-)

Valorada con 1 estrellas sobre 5

Bonjour

Bonjour, je n’ai jamais reçu mon colis! Le tracking number n’est plus valide! Ou est ma commande???

31 de agosto de 2022
Logotipo de DESIRE

Respuesta de DESIRE

Hi Timothy,

The tracking states that it has been delivered within the estimated delivery time frame. I'm sorry if this is not up to your standard, but it is as communicated to you.

Valorada con 1 estrellas sobre 5

In eerste instantie wel op tijd mijn…

In eerste instantie wel op tijd mijn shirts gekregen. Omdat de shirts te klein waren heb ik ze retour gestuurd en reactie op 13 maart gekregen dat ze weer verstuurd waren. Het is nu echter al meer dan een maand geleden en heb helaas nog niks mogen ontvangen. Nog 2 maal een mail gestuurd maar ook geen reactie gekregen. Slechte service zo.

15 de abril de 2022
Logotipo de DESIRE

Respuesta de DESIRE

Update: We have processed a refund and offered a compensation for the long wait.

Hi Thomas!

I'm very sorry to hear you're unsatisfied with your order. We'd like to make sure you receive the correct sizing so you can wear our items proudly.

Very sorry about the lack of communication on your email - we just noticed your emails in the spam folder and will reach out there as well.

Looking forward to hearing from you!

Cheers,
Noor from DESIRE

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