desiretech.co.uk Opiniones 67

Ordered a large item from Desire Tech via Amazon. Item was not as described so returned it( was actually dangerous). They were extremely slow to respond to the return request. I'm guessing they were hoping the 30 day returns window would be over.

They then denied receiving the item until the courier company provided tracking information even though a signed for deliver note was provided.

I am now fighting for my return delivery costs.

Absolutely do not buy for this company.

I ordered from them via Amazon for next day delivery and never received my item, yet on Amazon it states they have been delivered and handed to the buyer - yet I have absolutely nothing!
I received a letter a day or 2 after ordering saying they appreciate my custom and I need to phone them to arrange a delivery date and time.
When I phoned they said that I should just receive it in the next few days and call back if not. Phoned back 3/4 days later and to be told the same. This went on for a few weeks and it’s now a month later after I originally ordered, I have no items, I’ve asked numerous times for a refund and all I’m told is “once we have an update from the courier company, we will get back to you”. They’re just scamming people all over the place and I wish I read these reviews before ordering! Don’t answer the phone, don’t give any information, worst company ever.

Buyer beware. Desire Tech London. Scam Seller on Amazon

They have charged me for the item stating it was delivered & handed to the resident it definitely was not.
I have messaged them direct on Amazon, emailed them direct and called the number which rings out constantly...no response from any of the above. Prior to my fake non delivery of item I had a letter from them saying they had tried contacting me as the item was large and they apologised for delay in delivery..Sending a letter is highly irregular why not put update on Amazon like other sellers..major red flag. On my order they also changed my order from a cream parasol to a blue one which i found very odd. I've raised my concerns with Amazon which I hope they investigate properly as I am now a very wary customer on amazon and the scam companies or companies who have had their sites hacked by scammers...

Item developed a fault within a short space of time after purchase. Contacted company but as I was now outside of their "strict" 30 days after purchase, they won't touch it and go against the consumer rights act. Will be taking this further as they seem to be that type of company who do what they like.

Scam company . Do not fulfil orders

Received different items we had ordered. Try to reach them no response at all!!! Stay away

Purchased Item, never arrived. Ignored all my correspondence to resolve. Submitted to Trading Standards. Absolute con-artists. Stay away!