I was on debt management plan with DFH back in 2023. I was paying the monthly payments each month thinking all of my debts were being paid off. After a couple of months I looked at the breakdown of wh... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I was on debt management plan with DFH back in 2023. I was paying the monthly payments each month thinking all of my debts were being paid off. After a couple of months I looked at the breakdown of wh... Ver más
La empresa ha respondido
Spoke with Jakob Lauritzen, absolutely amazing service from start to finish. Explained everything thoroughly, was honest with advice and I really appreciated his human approach. This man deser... Ver más
La empresa ha respondido
The team have made me feel so well looked after in the year I have been with them. Special shout out to Sharelle, she made me feel super at ease during my annual review. Not only did she give me the r... Ver más
La empresa ha respondido
Wow these people are awesome I talked to a top guy called Ryan Stanley and he led me through all the pros and cons of my debt management plan.This guy is a marvel he managed to get my debts sorted to... Ver más
La empresa ha respondido
DFH Financial Solutions is a financial services firm based in Manchester, UK.
Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Spoke with Jakob Lauritzen, absolutely amazing service from start to finish. Explained everything thoroughly, was honest with advice and I really appreciated his human approach.
This man deserves a pay rise or a promotion of some sort!
I already feel as though a huge weight has been lifted from my shoulders.
- Callum

Respuesta de DFH Financial Solutions
A Mr Hermann Holtze has just helped ease all my worries about unmanageable debt. The weight off has made me feel so much better. Thank you.

Respuesta de DFH Financial Solutions
Had this company in my life for just over 8 weeks and they have completely destroyed my credit score, 3 late payments showing, took weeks to contact my creditors, was a solution to reduce some of my interest charges, was not sold to me as a DMP, i asked time and time again would it effect my credit score and i was told NO, asked if the call was being recorded, was told yes, which turns out has now been lost on the system, tried to open a complaint but so far been ignored, off to ombudsman next
Horrible company. They do not care about you at all and will do whatever they can to not refund money owed to you. No empathy at all and take advantage of vulnerable people.

Respuesta de DFH Financial Solutions
Unbelievable experience, been stressing about the amount of debt for some time now and couldn’t see anyway out of it , Jessica Lomas has been excellent from start to finish and I can now finally start seeing a way forward.
Can’t thank you enough Jessica

Respuesta de DFH Financial Solutions
Absolutely shocking, asked to cancel plan, was told i would get a refund and shabana who i was dealing with was on break. Never heard back and no answer at all. My circumstances have changed.

Respuesta de DFH Financial Solutions
Hard to discuss debts but made to feel at ease currently on going but a big thank you Hermann Holtze

Respuesta de DFH Financial Solutions
Dylan was such a great help and would highly recommend anyone using them in the future for any debt consolidation purposes . 5/5 Dylan .
Many thanks !!

Respuesta de DFH Financial Solutions
Initially everything was great and my application was close to being complete. But then my situation has changed and I no longer needed the services and all communication has stopped. I don’t know what is going on as they keep emailing me that my application is going forwards even though I’ve called and messaged them to cancel it.

Respuesta de DFH Financial Solutions
Currently been helped by a lovely guy named Hermann. His been helping me get my dads debts sorted and his really made this stressful time in our lifes easier to cope with, so far so good hopefully I can write a even better review at the end of this process but so far its been excellent service.

Respuesta de DFH Financial Solutions
While i thought that having support from DFH would help with someone taking care of my DMP, they seem at present to not actively read the emails i have sent with regards to one of my debts in the plan or my availability for a review. I've now spoken with several advisers most recently a gentleman named Zain and I feel like a broken record having to repeat via email and phone the exact same information at least 5 times now including my availability for a review phone call, what that particular debt is regarding and that I am at work and cannot answer calls easily. I do not feel that even with all of the information given at my initial contact that all of my creditors have been contacted or appropriate steps taken despite how much money i'm paying for the service. Frustrated is an understatement!

Respuesta de DFH Financial Solutions
Unfortunately, due to a bad relationship I got into debt I cant control and it is made me very stressful and could not thinking straight and I had to find a solution.
I called DFH to see what are my options. I did not want IVA or Bankruptcy because it is not good for my lenders and my creditscore. So i stepped into a DMP. Jakob is my advisor and must tell he is good and very easy to talk to. Very hard to talk about debt but It was pretty easy to sort out my issue. I recommend this company. They are not working for free but they will deal with the creditors. I feel much better already and I can not wait to pay off my all debt what was my legacy from my bad relationship. Thanks Jakob.

Respuesta de DFH Financial Solutions
I take home a reasonable monthly wage but constantly paying off bills and getting into cycle I could not get out off. I came across DFH and because of my work pattern it was hard for DFH to pin me down and talk to me and when they did , I spoke with an absolute professional kind voice , Rubina (Ruby) and she talked me through what I needed to know, she had patients with me and no judgment. She had fantastic people skills and that does not happen much these days. Now that I have made the first move with DFH and had Rubina’s professional help I feel relief and the pressure has gone and now paying bills and also having a little left over at the end of each month, I can smile. I would like to thank DFH but mostly Rubina she is a credit to DFH and should be cloned then everyone could have a Rubina with in their company . Thank You .

Respuesta de DFH Financial Solutions
Super swift contact and getting back for me.
Was very explanative on all my options.
I really needed this in my current situation.
Smooth operation all the way through the phone calls.
Big thumbs up for this company 👍 👌

Respuesta de DFH Financial Solutions
Herman really helped and reassured me when dealing with everything highly recommended

Respuesta de DFH Financial Solutions
Been delt with by a lad called josh and he's brilliant highly recommended these guys helped me out no ends.. big weight lifted of my shoulders and josh always seemed to say and do the right things as well as,caring thank u guys for the help recommend highly

Respuesta de DFH Financial Solutions
Brody & Shabana 10/10
(sorry if I spelt any names wrong)

Respuesta de DFH Financial Solutions
Professional and friendly staff. They provided advice and allowed me to make an informed decision. Although I chose not to pursue a debt management plan at this time, I would certainly turn to them again if my circumstances require assistance in the future. I am truly grateful to Jessica Lomas for her guidance and the time she dedicated to preparing and presenting her solution to me.

Respuesta de DFH Financial Solutions
I spoke to a gentleman called Neil who passed me onto DFH where I spoke to Hana who couldn't be more helpful answering any questions I had and helped me set up a plan that when taken affect may change my life around for the better.

Respuesta de DFH Financial Solutions
Damien from your team is an absolute gem and honestly you need more people like him who can really listen understand and help as much as he can. Give him a raise!!!

Respuesta de DFH Financial Solutions
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.