Terrible Experience – Avoid at All Costs!
I had a very poor experience with this accounting firm. They charged me an additional £300 for two basic documents and promised a quick delivery. However, I paid it but it took them 3 weeks to deliver, and I had to follow up daily because they kept postponing the deadline. Each day, I was assured I'd receive the documents, only for them to delay it further.
When the documents finally arrived, the numbers were completely wrong! How can an accounting firm make such basic errors with numbers?
After pointing this out, they claimed the service would cost £800 if they knew I had such a request, despite me sending them clear examples of the basic unaudited accounts I needed—three times via email!
Also, they gave us incorrect advice, even though they knew all the requirements from the start. When I raised the issue, they refused to fix their mistake, and I had to hire a new accountant to correct their errors.
This firm is unprofessional, unreliable, and slow. I would NOT recommend their services to anyone!

Respuesta de Diamond Accounting southern Ltd




