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DIAMORAY Opiniones 142

TrustScore: 3.5 sobre 5

3,4

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Ordered 2 rings while my original engagement and wedding band get resized. Happy with the purchase and the overall wear has been good. Have been able to swim, shower and wear everyday without tarnish... Ver más

Valorada con 2 estrellas sobre 5

Yes they are cheap, but they arrive from china in Ali express packaging meaning they are even cheaper qaulity than advertised. They state 925 sterling silver, yet rings tarnished to copper ans turned... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I ordered a ring for my wife, however the size was too big. I spent weeks trying to get in touch with the customer service via the email address they provided on their website but there was just no re... Ver más

Valorada con 5 estrellas sobre 5

Such a good company with excellent customer feedback when I received only part of order they responded immediately to say sent out order in separate packages. The order was quick to be delivered and W... Ver más

Información sobre la empresa

  1. Joyería

Luxury Without The Markup 💎

Escrito por la empresa

Enjoy luxury craftsmanship at an accessible price, offering high-quality jewelry that shines without the inflated cost.

Free Returns & Exchanges 📦

Easy & Simple

Our return policy allows you to return your order for any reason within 30 days from delivery, and you'll receive a full refund, no hassle, no worries.

Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 91% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 5 estrellas sobre 5

Such a good company and great customer service!

Such a good company with excellent customer feedback when I received only part of order they responded immediately to say sent out order in separate packages. The order was quick to be delivered and Wow I am so impressed. I had ordered before and have not been disappointed. The quality of the jewellery is fantastic and I take the jewellery on hols instead of my real diamonds.

18 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love my ring

I love my ring, it’s beautiful, but I really wanted the triple diamond ring. I will keep checking to see if you get some more in. The offer that you have on is brilliant and it’s so easy to buy from you. Brilliant company to buy from

4 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The inserts looks plastic

The inserts looks plastic, no shine and very dull. Very disappointing.

15 de abril de 2026
Opinión espontánea
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Respuesta de DIAMORAY

Dear Mandy,

This sounds very unusual and we're sorry to hear this.

Could you kindly contact us via email at support@diamoray.com with a photo of the inserts so we can look into this properly and provide a resolution for you.

Looking forward to hearing from you.

Best Regards,
DIAMORAY

Valorada con 5 estrellas sobre 5

Beautiful Products

The products are beautiful, true to description and look amazing.....I had a size issue and the customer service I reviewed was outstanding, timely response and so very helpful....
Definately will purchase again
Thankyou

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quality pieces

Excellent quality pieces, the weight, cut and clarity was exceptional. Customer service is very responsive and went out of their way to help answer all my questions and kept me in the know about shipping.

13 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Looks lovely

Looks lovely. The stones are smaller than what I thought they would be, but it's still lovely and i've had several compliments

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mooi & goedkoop & top service

Oprecht echt een top service los van de prachtige mooie sieraden is een goede klantenservice ook echt zo belangrijk!! Ik heb echt top service ontvangen via de mail & prachtige sieraden weer ontvangen! Ik raad iedereen aan om te bestellen bij ze.

10 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Getting through to customer services need to be a better process

I ordered a ring for my wife, however the size was too big. I spent weeks trying to get in touch with the customer service via the email address they provided on their website but there was just no reply. I found an alternative email address online and thankfully they responded within 24 hours. After they responded, I must admit the customer service was fantastic, they offered to send an alternative ring with the size required free of charge and didn't request the old ring be sent back. The ring itself looks very nice and I've had no issues since. Getting a response from customer services is very difficult, but once you do they provide a good service.

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered 3 rings from diamoray

I ordered 3 rings from diamoray, mixed up sizes but diamoray were very quick to rectify my mistake free of charge, my new order came and I couldn't be happier, the rings are beautiful and the quality is amazing, I will definitely buy more from diamoray.

8 de abril de 2026
Opinión espontánea

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