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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Obsługa klienta (Polska) niedostępna w godzinach deklarowanych jako dostępne. (Nie odpisują na maile, ignorują czat i nie odbierają telefonów)

Valorada con 5 estrellas sobre 5

Stumbled across this website & so glad I did. Huge range of products & impressed as easy to navigate website as headings such as Paleo etc. Had some lovely peanut butter & orange protein balls, lovely... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Long delivery despite quoting on their site “p.s. our shipping is quite fast.” I beg to differ! They use Royal Mail and yet orders placed with different retailer same day as theirs arrived way quicker... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing packaging! Every single glass-bottle stuff are well packaged with bubble wrapping. There is also a card with greeting! A wonderful sugar free low carb keto parcel with love!!! Definitely come... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de comida sana
  2. Servicio de fitness y nutrición
  3. Tienda de alimentos
  4. Tienda de alimentos naturales
  5. Nutricionista
  6. Tienda de vitaminas y suplementos

Escrito por la empresa

dietly is an online grocery that focuses on personalised nutrition. Our mission is to help people who have unique dietary needs to find the right products and get personalised advice. At dietly, you can use more than 50+ filters to find the right products for yourself or get a free consultation from one of our registered nutritionists to get further advice.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

143 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(143)

1 opinión en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

In my opinion

In my opinion, Dietly is a failure, merely an aggregator designed for profit. In case of any issues, they provide no assistance and simply refer to the terms and conditions - I advise avoiding it!!

25 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

Great, love the ranges and the prices are affordable. I hope they don't increase the prices. ☺️👍

29 de agosto de 2022
Valorada con 1 estrellas sobre 5

Nearly out of date products! Do NOT recommend!

Long delivery despite quoting on their site “p.s. our shipping is quite fast.” I beg to differ! They use Royal Mail and yet orders placed with different retailer same day as theirs arrived way quicker. Perhaps a courtesy email or a banner on your website to inform customers of delayed shipment might be a good idea to prevent disappointment. To add insult upon injury, noticed after disposing of packaging that products purchased ALL had 3wks shelf life left! Transparency would go a long way…whether products are on sale or not, this is appalling & unacceptable. First time customer but would NEVER shop there again. I wish Waitrose still stocked the RW Garcia Tortilla Chips as not only were they cheaper than the sale price at Dietly, they don’t sell you nearly out of date stuff!

7 de junio de 2022
Logotipo de dietly

Respuesta de dietly

Hey Gigi,

Sorry for your disappointing experience. Please reach us at hello@dietly.co. We'd like to help you with your order.

Just for clarification, we don't sell products that have less than 3 months of shelf life. If you can send a picture of the item, we'd like to refund or send alternative.

When it comes to delivery, we are again sorry with what you have faced. We work with Royal Mail and they made a delay with deliveries due to Jubilee Celebration last week. We are informed late to share with customers.

As I said, please don't hesitate to reach us for further solution.

Kind regards,
Dervis

Valorada con 4 estrellas sobre 5

Would shop again!

Products were reasonably priced and the delivery was speedy. I only gave 4 stars as I had to be refunded for part of my order (as I presume it was out of stock) and was slightly disappointed by this.

20 de mayo de 2022
Valorada con 1 estrellas sobre 5

Not same product 🙄

15 de mayo de 2022
Logotipo de dietly

Respuesta de dietly

Dear Miss Loreta Domkute,

Sorry about the disappointment you have encountered with your shopping.

Package of the product is updated by company time to time. The package you received is the new design of the company.

Please feel free to reach us at hello@dietly.co for further support.

Valorada con 5 estrellas sobre 5

Perfect

The order arrived as scheduled and the quality of the products was very good. Not only that, but, because I shopped with them through Satsback, I also got 8.5% cashback in Bitcoin, besides the 10% off coupon offered on my first order.

If you want to get cashback in Bitcoin, when you shop at Dietly or any of the other thousands of online merchants available on Satsback, I highly recommend it.

2 de mayo de 2022
Valorada con 5 estrellas sobre 5

Great product

Great product. Excellent service

27 de abril de 2022
Logotipo de dietly

Respuesta de dietly

Hello Cornelius! Thank you for your review, we are happy to hear that you enjoyed your experience with us. Have a great day!

Valorada con 5 estrellas sobre 5

This was the first time ordering…

This was the first time ordering through Dietly, as I was looking for a particular bar of chocolate. Whilst the packaging seemed a bit over-the-top for 4 bars of chocolate, the delivery was excellent and on time.

They also included a welcome gift, which was a lovely surprise and very tasty!

Thank you Dietly.

22 de abril de 2022
Logotipo de dietly

Respuesta de dietly

Dear Angela! Thank you for your valuable feedback. We are so happy to hear that you enjoyed our service! We wish that you have an amazing weekend!

Valorada con 5 estrellas sobre 5

Easy to choose and to pay and delivery…

Easy to choose and to pay and delivery received quickly, with a friendly thank you card in my box.
Would recommend highly.

16 de abril de 2022
Logotipo de dietly

Respuesta de dietly

Dear Claire! Thank you for your valuable feedback. We are so happy to hear that you enjoyed our service! We wish that you have an amazing day!

Valorada con 5 estrellas sobre 5

Excellent products for very good…

Excellent products for very good prices. I have Hashimoto disease, so can’t consume grain, dairy, sugar and soya, so it’s a pain to find products other than meat fish and vegs that I can eat. Thai site is a find. And the service is top notch, dispatch super fast. I keep on coming back to this site again and again.

15 de abril de 2022
Logotipo de dietly

Respuesta de dietly

Dear Skirmante! Thank you for your valuable feedback. We are so happy to hear that you enjoyed our service! We wish that you have an amazing weekend.

Valorada con 5 estrellas sobre 5

excellent product

excellent product. fast delivery

14 de abril de 2022
Logotipo de dietly

Respuesta de dietly

Hello Jamie! Thank you for your review, we are happy to hear that you enjoyed your experience with us. Have a great day!

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