Don’t waste your time. Discriminated against my disabled son, was told he can only use 1 arm, they said well he needs both, no compassion, just embarrassed him. Also, the soft play was absolutely... Ver más
Localización
Cambiar localizaciónMedway Valley Leisure Park, Roman Way, ME2 2NU Rochester, England, GB
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Consulta las opiniones de los clientes
Visited with my Grandson today, very enjoyable experience. Lots of different diggers to use, police car was the favourite. Very quiet so went on most rides twice, very friendly and helpful staff. Loo... Ver más
La empresa ha respondido
Excellent experience, Massive thank you to Aleysha for being such a great help with the machinery and always being up for a laugh!! Will definitely return in the future.
Rides were great. Staff were mostly positive and engaged. The ride times can be a bit short, so if you’re there on a busy day you’ll spend a lot more time queuing than riding, however we got there... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Diggerland is the ultimate experience where children and adults alike can ride, drive and operate REAL diggers, dumpers and other full- size construction machinery. Fun for all ages from 4 (subject to height restrictions) to 40-plus, Diggerland with its 20 different rides and drives and an array of additional activities is the ideal theme park for small to large groups looking for something exciting and truly unique. Get to grips with real JCBs, take a turn on the Spindizzy, rise to lofty heights and enjoy the views on the Skyshuttle, enjoy an off-road ride on the Groundshuttle, or have a go on the Go-Karts!
Información de contacto
Medway Valley Leisure Park, Roman Way, ME2 2NU, Rochester, England, Reino Unido
- 01634 711711
3,5
Medio
5 opiniones
Ha contestado el 81% de las opiniones negativas
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Excellent experience
Excellent experience, Massive thank you to Aleysha for being such a great help with the machinery and always being up for a laugh!! Will definitely return in the future.
18 de abril de 2026
Opinión espontánea
Discrimination
Don’t waste your time.
Discriminated against my disabled son, was told he can only use 1 arm, they said well he needs both, no compassion, just embarrassed him.
Also, the soft play was absolutely filthy, mouldy spoons on the side and dirt and food swept under the soft play net.
14 de abril de 2026
Opinión espontánea
Visited with my Grandson today
Visited with my Grandson today, very enjoyable experience. Lots of different diggers to use, police car was the favourite. Very quiet so went on most rides twice, very friendly and helpful staff. Look forward to visiting again.
13 de abril de 2026
Opinión espontánea
Respuesta de Diggerland - Kent
Hi Amanda,
Thank you so much for your lovely review! We’re delighted to hear that you and your grandson had such an enjoyable visit with us. It’s great that he had the chance to try out so many diggers, and we’re especially pleased the police car was a favourite!
We’re glad you found the park quiet enough to enjoy the rides more than once, and that our team helped make your day even more special.
We truly appreciate your kind words and look forward to welcoming you both back again soon.
Best wishes,
Diggerland
Overpriced, overated and very dissappionting!
We visited this park today with our 2 grandchildren aged 4 and 2 yrs old. We were charged £118.50 for 3 tickets as our 2 year old was under 90cm so she went free (thanks for that as she couldn't go on any rides at all ) We was absolutely shocked at the price of £39.50 each for adults and children.
To add insult to injury, they place all small diggers and little rides around the park that have to be paid for, they are not included in the £39.50 fee to enter the park! They cost £1 per Ride, the bumper cars are also chargeable. You have to purchase tokens from the gift shop to ride the bumper cars! We are beyond unhappy with the park experience and the extortionate entry prices. I would rate it as a 2* park! Never to return!
9 de abril de 2026
Opinión espontánea
Respuesta de Diggerland - Kent
Hi Claire,
Thank you for taking the time to share your feedback following your recent visit.
We’re sorry to hear that you were disappointed with aspects of your experience, particularly regarding pricing. Our £39.50 ticket is our on-the-day price; however, all visitors do have the option to pre-book tickets in advance to benefit from a reduced rate of £25.95 per person for anyone over 90cm. Tickets would have been available to purchase on our website.
All of our main rides and drives are included within the entry fee. We only have a small number of coin-operated rides and the Dodgems, which are £1 per go. These are entirely optional and available at the discretion of visitors should they wish to use them.
We do appreciate your comments and are sorry that your visit did not meet expectations. Please be assured that we will pass your feedback on internally for review and consideration.
Best wishes,
Diggerland
Rides were great
Rides were great. Staff were mostly positive and engaged. The ride times can be a bit short, so if you’re there on a busy day you’ll spend a lot more time queuing than riding, however we got there on a quieter day.
Food at the Dig Inn onsite cafe was disappointing. Low quality, bland, not great value for money. Even the ketchup out of the bottle was questionable. The ice cream was nice though.
One star on food. The rest 4-5 star.
3 de abril de 2026
Opinión espontánea
Respuesta de Diggerland - Kent
Hi there,
Thank you for taking the time to share your feedback regarding your recent visit to Diggerland.
We’re really pleased to hear you enjoyed the rides and found our staff positive and engaged.
We’re sorry to hear that the food at the Dig Inn onsite café did not meet your expectations. The catering establishment is franchised and not directly operated by Diggerland; however, we fully understand and appreciate that this reflects on Diggerland overall. We will inform the Catering Manager of your feedback so it can be reviewed appropriately. We’re glad to hear you did enjoy the ice cream.
Thank you again for taking the time to leave us a review.
Best wishes,
Diggerland
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