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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Purchased a fire on ebay advertised as 2 year warranty stopped working a few weeks before 2 year mark contacted and was advised the warranty isnt for parts. Funny how they knew exactly what part... Ver más

Valorada con 5 estrellas sobre 5

Ordered from this company for the first time, found them on ebay. Prices were very reasonable and the fireplace I saw was premium unlike the others I had seen, and alot cheaper compared to other pl... Ver más

Valorada con 5 estrellas sobre 5

I had ordered this fireplace from another company who kept putting me off with a delivery date and decided to go straight to the manufacturer and they were amazing. I live in Ireland and it's a nightm... Ver más

Valorada con 1 estrellas sobre 5

Avoid at all costs !! business man. First delivery of fire place was smashed to pieces, seller refused to accept this was the case. He then decided to inform me his business was closed for the next 3... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

At Digital Flames we provide modern luxurious furniture at affordable prices.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

36 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

If I could give 0 star I would

If I could give 0 star I would! Broken fire place and will not respond to any messages! Avoid avoid avoid!!!!

5 de enero de 2024
Opinión espontánea
Logotipo de Digital Flames

Respuesta de Digital Flames

Hi, When you learn to speak with some respect and manners without abusing our staff we will solve your issues. Also we have business hours and they need to be adhered by. Constant phone calls outside business hours is deemed as harassment. Thank you.

Valorada con 5 estrellas sobre 5

The help is really good

The help is really good! Find the things we need. extremely strongly recommended.

4 de diciembre de 2023
Opinión espontánea
Logotipo de Digital Flames

Respuesta de Digital Flames

Thank you for your feedback

Valorada con 1 estrellas sobre 5

Avoid

Avoid! Purchased a fire less than 1 year ago it has already broken. The seller is ignoring all communication despite it being advertised as 2yr warranty. Very poor product and service!

17 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this seller

Avoid this seller! Sells unreliable cheap fires! Bought a media fire less than year ago from this seller, it broke down and cannot be fixed,so i contacted them several times with no reply,

17 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would recommend - reasonable and no issues

Fire was delivered on time, amazing quality, transformed our living room, everyone comments on it and loves it, pumps out a fair bit of heat although we mainly use it for the light effect, have had no trouble, would recommend as when we purchased was the most reasonable on the market, we had a 50 inch.

15 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality furniture

Quality furniture. I would highly recommend them. I get compliments on my dining set and fire all the time! Fast delivery and excellent customer service.

12 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs !

Avoid at all costs !! business man. First delivery of fire place was smashed to pieces, seller refused to accept this was the case. He then decided to inform me his business was closed for the next 3 weeks ( odd considering it was middle of Jan). Seller did not respond to numerous texts and emails (on the occasion that he finally did, did not have a clue) and would not send another fireplace out due to being worried about local couriers. Left wondering how a fireplace company (if it’s even that)sells and ships glass items if he isn’t prepared to post or ensure items are packaged adequately? Strange. Don’t expect him to answer the phone either. Out of pocket and inconvenienced for over a month!! Kept being promised a replacement had been sent! Disgusting

27 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid like the plague!!

Avoid like the plague, Terrible customer service. Item not recieved and have waited over a month for them to chase courier.

Do not waste your money here!

18 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not deal with this company false…

Do not deal with this company false advertising and give explanations covered in lies if you have money to waste then engage this company they would receive 5 stars for this

21 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAMMERS

Does not deserve any stars. This company are scammers 600quid down the shimmy for a fire I’ve never received. The website looks so legit and trustworthy but DO NOT ORDER FROM THIS COMPANY you will be left with no item and a refusal for a refund!! Reported to trading standards.

24 de octubre de 2022
Opinión espontánea

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