Purchased a fire on ebay advertised as 2 year warranty stopped working a few weeks before 2 year mark contacted and was advised the warranty isnt for parts. Funny how they knew exactly what part... Ver más
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Consulta las opiniones de los clientes
Ordered from this company for the first time, found them on ebay. Prices were very reasonable and the fireplace I saw was premium unlike the others I had seen, and alot cheaper compared to other pl... Ver más
I had ordered this fireplace from another company who kept putting me off with a delivery date and decided to go straight to the manufacturer and they were amazing. I live in Ireland and it's a nightm... Ver más
Avoid at all costs !! business man. First delivery of fire place was smashed to pieces, seller refused to accept this was the case. He then decided to inform me his business was closed for the next 3... Ver más
Información sobre la empresa
Escrito por la empresa
At Digital Flames we provide modern luxurious furniture at affordable prices.
Información de contacto
Digital Flames, Venture House, Lund Street, Preston. Lancashire. , PR1 1YH, Preston, Reino Unido
- Info@digital-flames.com
- digital-flames.com
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If I could give 0 star I would
If I could give 0 star I would! Broken fire place and will not respond to any messages! Avoid avoid avoid!!!!

Respuesta de Digital Flames
The help is really good
The help is really good! Find the things we need. extremely strongly recommended.

Respuesta de Digital Flames
Avoid
Avoid! Purchased a fire less than 1 year ago it has already broken. The seller is ignoring all communication despite it being advertised as 2yr warranty. Very poor product and service!
Avoid this seller
Avoid this seller! Sells unreliable cheap fires! Bought a media fire less than year ago from this seller, it broke down and cannot be fixed,so i contacted them several times with no reply,
Would recommend - reasonable and no issues
Fire was delivered on time, amazing quality, transformed our living room, everyone comments on it and loves it, pumps out a fair bit of heat although we mainly use it for the light effect, have had no trouble, would recommend as when we purchased was the most reasonable on the market, we had a 50 inch.
Quality furniture
Quality furniture, fires and lights. Service was brilliant.
Quality furniture
Quality furniture. I would highly recommend them. I get compliments on my dining set and fire all the time! Fast delivery and excellent customer service.
Avoid at all costs !
Avoid at all costs !! business man. First delivery of fire place was smashed to pieces, seller refused to accept this was the case. He then decided to inform me his business was closed for the next 3 weeks ( odd considering it was middle of Jan). Seller did not respond to numerous texts and emails (on the occasion that he finally did, did not have a clue) and would not send another fireplace out due to being worried about local couriers. Left wondering how a fireplace company (if it’s even that)sells and ships glass items if he isn’t prepared to post or ensure items are packaged adequately? Strange. Don’t expect him to answer the phone either. Out of pocket and inconvenienced for over a month!! Kept being promised a replacement had been sent! Disgusting
All products are really nice and loved…
All products are really nice and loved it..
Very noisy and loud you can hear it…
Very noisy and loud you can hear it upstait's not worth the money at all not recommended Cheap and rubbish
Good service
Avoid like the plague!!
Avoid like the plague, Terrible customer service. Item not recieved and have waited over a month for them to chase courier.
Do not waste your money here!
Do not deal with this company false…
Do not deal with this company false advertising and give explanations covered in lies if you have money to waste then engage this company they would receive 5 stars for this
SCAMMERS
Does not deserve any stars. This company are scammers 600quid down the shimmy for a fire I’ve never received. The website looks so legit and trustworthy but DO NOT ORDER FROM THIS COMPANY you will be left with no item and a refusal for a refund!! Reported to trading standards.
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