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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From placing my order over the telephone and receiving my order within days was exceptional. I also had to call back for technical help and EDWARD was brilliant and got me up and running. 100% compa... Ver más

Valorada con 5 estrellas sobre 5

The customer service here is simply exceptional. Following an online enquiry, Ellie called me and explained equipment I needed, sent it out the same day and it was spot on. I needed some extra IT... Ver más

Valorada con 5 estrellas sobre 5

Digital Direct Security (DDS) have been extremely helpful from start to finish. Their team provided clear advice, quick responses, and made the whole process easy. They also promised a fast delivery,... Ver más

Valorada con 5 estrellas sobre 5

Approximately 1 year ago I purchased equipment from DDS, 2 x cameras, a 4x input recorder and it has been excellent. Build quality is also impressive and of a high quality. I recently had to access... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos de seguridad

Información proporcionada por diversas fuentes externas

Digital Direct Security (DDS) is the UK's leading supplier of CCTV we can supply CCTV Cameras, IP CCTV Kits, CCTV Systems, Security Cameras, Recorders to meet a wide range of application requirements whether it be for Home, Offices, Warehouses or larger multi-site operations. Visit us today www.digitaldirectsecurity.co.uk


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent communications

Excellent communications, great prices and next day delivery.
Would highly recommend

20 de junio de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Jonathan,

Thank you for the great review!

Valorada con 5 estrellas sobre 5

DDS the go to company for CCTV

Thank you DDS for your brilliant after sales service. My CCTV recorder failed. I wanted to keep the system my husband installed and I have no knowledge of CCTV systems. Thanks to Sam & Jake who understood my situation, I now have a fully working system. They sent instructions on how to protect the DVR in the post, on receipt they corrected the fault and only charged for the replacement part. Even offered to help me set up system. This is not a new system yet they still corrected the fault for me.

3 de mayo de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Joan,

Thank you for taking the time to leave this great review, glad that we were able to keep your system running.

If you need anything else you know where we are.

Sam

Valorada con 5 estrellas sobre 5

Great prices

Great prices, very fast delivery, will use again

3 de mayo de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hello,

Thanks for leaving the review!

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery, quality equipment, everything included, excellent support as always.

20 de abril de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Mr Reilly,

Thank you for the kind review.

Valorada con 5 estrellas sobre 5

We have used Digital Direct for years…

We have used Digital Direct for years and they've always been brilliant. They have a great tech support team that have helped us many times over the years!

21 de marzo de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hello,

Thank you for the great review and loyalty!

Valorada con 5 estrellas sobre 5

Approximately 1 year ago I purchased…

Approximately 1 year ago I purchased equipment from DDS, 2 x cameras, a 4x input recorder and it has been excellent. Build quality is also impressive and of a high quality. I recently had to access playback, but had no password info, and DDS tried several times until I was sorted.
I have just installed another camera and bought more cables, delivered in one day.
This is the sort of service we need now, a genuine, personal approach while the world goes mad! First class, A+, well done DDS.
John Osborne

18 de marzo de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hi John,

Thanks for the great review and for coming back to us!

Valorada con 5 estrellas sobre 5

We have exclusively been using DDS for…

We have exclusively been using DDS for many years. The sales team are excellent but the support team are the reason we are very reluctant to use another supplier as they are superb!

18 de marzo de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hi James,

Thank you for your continued loyalty, it's been great doing business with you!

Valorada con 5 estrellas sobre 5

I have always used DDS for my CCTV…

I have always used DDS for my CCTV equipment, they are really helpful and know what they are doing so fill me with confidence from the start. Their products are always up to date technology, good quality and fast delivery, I have never had a problem and would recommend them to anyone.

22 de febrero de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hello,

Thank you for the great review!

Valorada con 5 estrellas sobre 5

Fantastic company

Fantastic company with unbelievable customer support. Highly recommend DDS, one of the best companies I have dealt with.

18 de febrero de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Chris,

Thank you for leaving this lovely review!

Valorada con 5 estrellas sobre 5

Very professional team.

Very professional team.
Helpful advice, great prices and a quick delivery service.

18 de febrero de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Sandy,

Thank you for the great review.

Valorada con 5 estrellas sobre 5

Great service

Great service, goods arrived next day. All in perfect condition, all worked first time with no fuss. Used DDS 4 times now, highly recommended.

7 de febrero de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Mike,

Thanks for the great review and for coming back to us!

Valorada con 1 estrellas sobre 5

CCTV Camera purchased were of poor…

CCTV Camera purchased were of poor quality and no operating instructions included. Would not recommend. I’m sure if these were Sony they would have had some sort of operating instructions. At best only the the sensor is Sony not the whole camera! Not as advertised!

23 de enero de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Paul,

The cameras you purchased were high quality Sony Starvis cameras. We've not received any complaint about these before so I'd just like to check everything is configured properly following your conversation with Ed in our support team who assisted you previously.

What DVR are these going into? It may be that the DVR is limiting to the cameras to a lower resolution and can't support the full 5MP.

If you want to come back to me on 01480 459809 or email me directly at sam@digitaldirectsecurity.co.uk I'll try and get this rectified for you.

Thanks.

Valorada con 5 estrellas sobre 5

Security Cameras

Guys, if you need digital cameras and all accessories relating to this then I can Highly recommend DDS. Digital Direct Security for all your needs. Trust me, they are absolutely brilliant. Dealt with them for a good few years now and I have no complaints. They are so professional over the phone and prompt with their services and after sales services also. Listen guys, they are the best. Don't believe me? Give them a try.

10 de enero de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Richard,

Thank you so much for the lovely review. Happy to hear you were pleased with the service you received, if there's anything you need please do get in touch.

Valorada con 5 estrellas sobre 5

All good

All good, will use again. Would recommend.

10 de enero de 2022
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Wes,

Thank you for your continued business and the great review!

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