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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From placing my order over the telephone and receiving my order within days was exceptional. I also had to call back for technical help and EDWARD was brilliant and got me up and running. 100% compa... Ver más

Valorada con 5 estrellas sobre 5

The customer service here is simply exceptional. Following an online enquiry, Ellie called me and explained equipment I needed, sent it out the same day and it was spot on. I needed some extra IT... Ver más

Valorada con 5 estrellas sobre 5

Digital Direct Security (DDS) have been extremely helpful from start to finish. Their team provided clear advice, quick responses, and made the whole process easy. They also promised a fast delivery,... Ver más

Valorada con 5 estrellas sobre 5

Approximately 1 year ago I purchased equipment from DDS, 2 x cameras, a 4x input recorder and it has been excellent. Build quality is also impressive and of a high quality. I recently had to access... Ver más

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Información sobre la empresa

  1. Tienda de equipos de seguridad

Información proporcionada por diversas fuentes externas

Digital Direct Security (DDS) is the UK's leading supplier of CCTV we can supply CCTV Cameras, IP CCTV Kits, CCTV Systems, Security Cameras, Recorders to meet a wide range of application requirements whether it be for Home, Offices, Warehouses or larger multi-site operations. Visit us today www.digitaldirectsecurity.co.uk


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

DDS always helpful

DDS always helpful, I have been using there CCTV equipment for many years and wouldn't consider going elsewhere. There help and support is excellent.

11 de junio de 2021
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Dean,

Thanks for the great review.

Valorada con 5 estrellas sobre 5

New Supplier for CCTV/Alarm Systems.

We Found DDS as an alternative supplier for CCTV and the AJAX alarm systems, the service and staff are helpful, and found the UNV CCTV to be cost effective, The Technical support is good.
We will be using them again in Future .
Steve Capella (director)
SJC Security Installations Ltd.

2 de junio de 2021
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Stephen,

Thanks for taking the time to write a review, let us know if there's anything else we can do.

Valorada con 5 estrellas sobre 5

Purchase of alarm system

Purchase of alarm system - Searched far and wide to find an alarm system that would offer or better the original one I purchased many years ago from a well know DIY store. I struggled - that is until I spoke with DDS - who offered me their system - made by a company called AJAX. I found that DDS actually were full conversant with the system both at sales and after support. They were very professional and patient. I purchased the system and must admit its very good for my needs. Only on two occasions have I called support and in the a few mins they offered excellent guidance and solution. I must say that the shopping with them was a great experience and cannot offer any more may be 5*+

6 de mayo de 2021
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Barry,

Thank you for your patience and your business, please get in touch if there's anything else we can do.

Valorada con 5 estrellas sobre 5

Highly recommend

Sam and the team at DDS Were nothing short of excellent, from the point of initial enquiry to the speedy despatch of our CCTV system they were brilliant. We didn't know which system would suit our purpose and they advised on the best set up for our site and it arrived by courier within a week of ordering . I would highly recommend using DDS. Thanks Guys

29 de abril de 2021
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Karen,

Thank you for the kind words and for leaving this wonderful review.

Valorada con 5 estrellas sobre 5

Bought a full system and followed up…

Bought a full system and followed up with an additional camera. Got great advice from Sam and Jess. You can get cheaper but this seems good kit

7 de abril de 2021
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Paul,

Thanks for the review!

Valorada con 5 estrellas sobre 5

I can not recommend this company high…

I can not recommend this company high enough.
5 Stars plus.

After buying one of the well-known CCTV kits from over the counter, which let me down after 13 months!, and I had to replace the hard drive.

which again let me down. ( very unhappy)

I contacted DDS.

they talked me completely through the pro.& cons of CCTV and various qualities which they have.

I chose for my Home 4K image, X 4 camera system, I asked a local electrician to fit ( see pictures)

Really happy with the choice, excellent image quality, and recording

I'm also replacing my 8 camera system at my business with one of the DDS systems

Just to mention, both Sam and his team, gave excellent advice and help with questions I had,

I have recommended them to all my friends.

Call them before buying off-the-shelf units.

Thank you, DDS

Kind regards

Tim

Fordingbridge.

22 de marzo de 2021
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Tim,

Thanks for taking the time to leave such a great review. You know where we are if there's anything else you need.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service , friendly and helpful sales and technical support team .

Excellent range of products would highly recommend

19 de marzo de 2021
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Gavin,

Thanks for the kind review!

Valorada con 5 estrellas sobre 5

Absolutely First Class

I purchased a home CCTV system from DDS 3 years ago since when the after sales support has been second to none. The items purchased are really good quality and do everything I want to the extent I have just made additional purchases and will be doing so again for any future needs. Absolutely first class!

19 de marzo de 2021
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Ian,

Thank you for coming back to us, do get in touch if there's anything else we can help with.

Valorada con 5 estrellas sobre 5

Housing for specialist camera…

We are designing a specialist camera system for clients in the renewable energy sector. It was surprisingly difficult to find a housing to meet our exact needs and accommodate the additional electronics required, but this one fitted the bill exactly. We expect to order more shortly.

15 de marzo de 2021
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Andrew,

Thank you for the great review.

Valorada con 5 estrellas sobre 5

DDS were very helpful

DDS were very helpful in helping me choose the right components for my 4 camera system. They were also helpful in supplying a different combination of cables to the standard packages. Sam was particularly helpful on the phone. On top of that delivery was next day and everything worked perfectly. I can't recommend DDS highly enough.

12 de marzo de 2021
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Mick,

Thanks for taking the time to leave this review and for the kind words!

Valorada con 5 estrellas sobre 5

Really impressed with DDS

Really impressed with DDS. High winds damaged a camera I had bought through a third party vendor but they would not sell spares. I approached DDS as the manufacturer of the camera and they couldn't have been more helpful. The cost of the part and postage was very reasonable too.

2 de marzo de 2021
Opinión espontánea
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Respuesta de Digital Direct Security

Hello,

Thanks for the kind review!

Valorada con 5 estrellas sobre 5

Great customer service

After I had an unfortunate experience trying, and failing, to install some wifi cameras from elsewhere, I came across DDS while searching online. After going through what DDS had for sale on the website, I sent an enquiry via the online form asking for advice. Rather than reply on line, I had a phone call from Sam. I explained to Sam what I required and he put a system together for me. The equipment was delivered promptly. After installation, I wrongly thought I would be able to connect the NVR to my All in One desktop monitor via the HDMI in port. This was not the case. A phone call to the support team at DDS put me straight. A separate 10"monitor was purchased and the installation completed. I have to say I have been impressed by the service I have received from DDS. The only downside, and I can't blame DDS for this, is the EzView app to view the footage remotely. Not impressed. But 10/10 for DDS

27 de febrero de 2021
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Stew,

Thanks for the great review! Was a pleasure to speak with you, please do get in touch if there's anything else we can do.

Valorada con 5 estrellas sobre 5

Excellent cameras and set up

Excellent cameras and set up, clear, high quality and easy to instal and use

19 de febrero de 2021
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Respuesta de Digital Direct Security

Hi Jay,

Glad to hear everything was easy to set up. Get in touch if there's anything else we can do.

Valorada con 5 estrellas sobre 5

Proper cctv security firm with good staff.

Always there to help, whether in person or online, with good clear simple advice about how to protect my home/business - and it paid dividends to have a decent camera, with good night vision at the end of 2020 !!
And able to see the cameras live from anywhere is such a bonus..

13 de febrero de 2021
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Respuesta de Digital Direct Security

Hello,

Thanks for the great review!

Valorada con 5 estrellas sobre 5

Great company and great after service

I'd dealt with DDS in the past and had a great service....Having had to return to them due to a damaged DVR caused by a power surge (learnt my lesson and fitted a anti surge plug now)..I set about ordering a new DVR and a new cam which arrived super quick..After arrival I contacted DDS because I needed help with set up (ip address's are not my forte...lol)..and within 20/30 mins I was up and running back to normal...Nothing seems to be too much trouble for these guys and they are very patient especially with novices likie me..
I can highly recommend this company and they offer great prices too..Cheers

12 de febrero de 2021
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Respuesta de Digital Direct Security

Hello,

Thanks so much for taking the time to leave this review, happy to hear everything was set up and working correctly.

Should you need any further assistance please don't hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Well structured website.

Well structured website.
Products I purchased are good quality and good value for money. Systems assembled from these products work very well.
Next-day delivery every time.
No complaints.

7 de febrero de 2021
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Respuesta de Digital Direct Security

Hi Simon,

Thanks for the kind words, glad you were happy with your order.

Valorada con 5 estrellas sobre 5

Great service, support and price

Great service, support and price. Excellent system that we've installed ourselves with no issue as a bit of guidance over the phone! Very happy.

5 de febrero de 2021
Logotipo de Digital Direct Security

Respuesta de Digital Direct Security

Hi Mark,

Thanks for taking the time to leave this, glad your system is up and running.

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