Digital Sourcing Opiniones 144

TrustScore: 1.5 sobre 5

1,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Schicken ungewollt Ware und verlangen dann horrende Preise. Hätte die Ware ins Ausland zurücksenden müssen (auf meine Kosten). Habe ich natürlich nicht getan und nun versuchen sie via Inkasso Unterneh... Ver más

Valorada con 1 estrellas sobre 5

Somehow my friend’s 13 year old accidentally purchased a skin product through digital sourcing. I’m doing this on my friends behalf. It was for blackheads which she doesn’t even have! It was a single... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Nach 4 Jahren bekomme ich Brief vo Inkassounternehmen, angeblich habe ich Rechnung nicht begleichen von 2016. Ich weiss nicht mal das ich etwas bestellt habe und das man nach 4 Jahren kommt und direkt... Ver más

Valorada con 2 estrellas sobre 5

The Blackhead Killer masks never came. It was what I ordered but instead I received Chilli Masks. There was also an order that I started online but closed out of before placing the order and the order... Ver más

La empresa ha respondido


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

144 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Vorsicht Betrug!

Schicken ungewollt Ware und verlangen dann horrende Preise. Hätte die Ware ins Ausland zurücksenden müssen (auf meine Kosten). Habe ich natürlich nicht getan und nun versuchen sie via Inkasso Unternehmen an Geld zu kommen. Unbedingt Finger weg davon!

31 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

VORSICHT BETRUG!

VORSICHT BETRUG!
Diese Firma versucht über Inkassounternehmen Forderungen einzusammeln, die nicht vorhanden sind.
Wendet euch an den Verbraucherschutz, aber auf keinen Fall die Rechnung begleichen.

16 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bonjour

Bonjour ! J ai reçu une facture de votre part donc je ne sais pas se que vous me voulez ! Rien mais rien reçu avant ni facture ni rappel! Je ne comprends pas! Arnaque 😡

3 de marzo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Mit gehts es genau gleich Heute habe…

Mit gehts es genau gleich Heute habe ich Mail von der Inkasso erhalten das ich die Forderung über 309.45 CHF begleichen soll. Ich werde es auf keinen Fall machen und werde es Montag direkt an meine Rechtsschutzversicherung weiterleiten. Ich empfehle euch allen die Rechnungen nicht zu begleichen.

23 de febrero de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Nach 4 Jahren bekomme ich Brief vo…

Nach 4 Jahren bekomme ich Brief vo Inkassounternehmen, angeblich habe ich Rechnung nicht begleichen von 2016. Ich weiss nicht mal das ich etwas bestellt habe und das man nach 4 Jahren kommt und direkt zum Inkasso.. Wtf?? Dann siehe ich so viel negative Kommentare und betrügerische sachen die diese Firma macht. Komme echt nicht drus

21 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

2nd time purchase

2nd time purchase
The order was processed very quickly and the product was delivered fast. I love the blackhead killer as after using it, I stopped having painful cystic pimples and my face feels cleaner.

19 de agosto de 2018
Opinión espontánea
Logotipo de Digital Sourcing

Respuesta de Digital Sourcing

Hi Denise,

Thank you for taking the time to leave a review.

We are happy to hear that you are satisfied with the Blackhead Killer masks.

Have a wonderful day! ❤️

Valorada con 5 estrellas sobre 5

hi your product is very very good..i…

hi your product is very very good..i used that every week my face look so good and nice...

6 de julio de 2018
Opinión espontánea
Logotipo de Digital Sourcing

Respuesta de Digital Sourcing

Hello Ghine,

Thank you for taking the time to write a review.

We are happy to hear that you are content with your purchase.

Have a wonderful day! ❤️

Valorada con 1 estrellas sobre 5

I have one word for this company, DISGRACEFUL

If I could give this company negative stars I would. My review pertains not to their products but to the way they conduct their business. In my experience, the way they conduct their business is unethical. I believe they trick people, including children, into ordering products online then they harass you for payment. If they truly believed in their products and if their products were good enough to sell themselves they wouldn't have to conduct their business in this manner. Disgraceful. My son, who is 9, "ordered" the products accidentally when he clicked on the ad. When I explained the situation to the company, they wanted me to send them a copy of my son's birth certificate to prove he is under 18. How do I know this is not a scam to steal my son's identity?? What parent in their right mind will send a copy of their child's birth certificate to a company like this?? Like I said, disgraceful.

28 de junio de 2018
Opinión espontánea
Logotipo de Digital Sourcing

Respuesta de Digital Sourcing

Hello Jennifer,

Thank you for providing the order number so we can comment on this case.

To place an order through our advertisements, you have to go through a multi-step process. During this process, you are informed about the costs of the purchase and the terms and conditions on multiple occasions.

In the situation that an order per invoice is placed by a person that is under 18 years of age, we accept proof of date of birth. This can be anything that contains the name and date of birth, including a birth certificate. Any other information can be blurred or covered to protect privacy.

The products have been received in return and the invoice has been closed. The details have also been marked to prevent future orders with the same details.

We are sorry for the inconvenience and wish you a good day.

Valorada con 4 estrellas sobre 5

Did a decent job

Did a decent job, my face looked better after 1 mask, I like it.

21 de junio de 2018
Opinión espontánea
Logotipo de Digital Sourcing

Respuesta de Digital Sourcing

Hello Shaked,

Thank you for sharing your results.

Happy to hear the masks did their thing!

Have a wonderful day! ❤️

Valorada con 5 estrellas sobre 5

🧔🏽

🧔🏽🧔🏽🧔🏽🧔🏽🧔🏽🧔🏽🧔🏽🧔🏽🧔🏽🧔🏽🧔🏽

21 de junio de 2018
Opinión espontánea
Logotipo de Digital Sourcing

Respuesta de Digital Sourcing

Hello Cedrique,

Thank you for the many monkeys.

We hope that you went ape over the QuickMax eyelash/beard growth serum.

Have a great day! ❤️

Valorada con 1 estrellas sobre 5

Arnaque

J'ai reçu une facture de votre part alors que je n'ai rien reçu , ni même commandé !!
LXDS6806454

14 de junio de 2018
Opinión espontánea
Logotipo de Digital Sourcing

Respuesta de Digital Sourcing

Hello ms. Olivier,

We are sorry for the inconvenience. However, we do not send unsolicited products.

Our system has processed an order for the QuickMax eyelash growth serum in April that was placed with your personal details.

If you did not visit any of our websites, nor ever provide your personal information, our recommendation is to file a case of identity fraud with the local police and provide us a copy per email.

For other support regarding this invoice in more detail, please contact our customer support at mail@digitalsourcing.support

Valorada con 1 estrellas sobre 5

I already send the photo of my face…

I already send the photo of my face including lashes into your email.

Thanks,

13 de junio de 2018
Opinión espontánea
Logotipo de Digital Sourcing

Respuesta de Digital Sourcing

Hello Vaosa,

As a follow-up to your other review:

We have discussed the case. It certainly should not be the case that your lashes start falling out after use of the QuickMax.
Perhaps it was not applied correctly but we will refund the payment for the QuickMax in full.

Regarding the Blackhead Killer masks, if it is used once, it can bring impurities to the surface, which can then be removed after a second use.
The masks is effective for 9 out of 10 people, but with all cosmetic products, the results vary from person to person.

Valorada con 1 estrellas sobre 5

Scam on a Facebook ad

A Facebook ad has offered to open the sales on this product but was asking for address, name and email. I wouldn’t agree on get now pay later guarantee as i am only 15 years old and now you buyer asking me to send it all the way to Denmark !!! How In the world will I ship it there. It’s such a hassle, sending me a product I didn’t even agree on getting and now you guys expect me to send it from New Zealand to Denmark !? Now you guys are demanding “immediate payment” and threatening me with debt... this is A HUGE SCAM ! You shouldn’t have to ask customers to ship it back. you guys are also saying if I don’t pay you’ll have a debt collection! I want to return the items but I can’t afford it ! I never agreed to have this sent to my place this is a huge scam ! Please help me. You guys are giving me less than 10 days !!!!!!!

10 de junio de 2018
Opinión espontánea
Logotipo de Digital Sourcing

Respuesta de Digital Sourcing

Hello Lovely,

We are sorry for the inconvenience that the order has caused you.

Digital Sourcing does not send unsolicited orders. An order is completed after you confirm it in the confirmation screen. This screen informs you of the total price, including delivery fees and provides a link to the terms and conditions.

By clicking the Order/"I Agree" button, you agree to the terms and conditions and the shipment of the products for the advertised price. You can pay upfront in the next screen but this is not mandatory. If no upfront payment is received, the order is shipped per invoice.

As you have provided us proof that you are under 18 years of age, the invoice under your name has been voided. This means you can ignore the payment reminders and your case will not be handed to collections.

Have a good day! ❤️

Valorada con 5 estrellas sobre 5

Quik max serum

De quik max wimper serum is een super product! Ik heb het getest en mijn wimpers werden na een kleine week iets langer het is ook te gebruiken nadat je one-by-one wimperextensions hebt gehad om je eigen natuurlijke wimpers aan te sterken. Het is een goed product, dit zal bij iedereen verschillend zijn natuurlijk

27 de mayo de 2018
Opinión espontánea
Logotipo de Digital Sourcing

Respuesta de Digital Sourcing

Hello Embia,

Thank you for taking the time sot share your experiences.

Great to hear that you are happy with the results.
Combining it with lash extensions is, as you pointed out, also an option.

Have a great day! ❤️

Valorada con 4 estrellas sobre 5

Relatively effective

25 de mayo de 2018
Opinión espontánea
Logotipo de Digital Sourcing

Respuesta de Digital Sourcing

Hello Thi,

Thank you for taking the time to provide your feedback.

We are happy to hear that you are satisfied with the results.

Have a wonderful day! ❤️

Valorada con 1 estrellas sobre 5

Somehow my friend’s 13 year old…

Somehow my friend’s 13 year old accidentally purchased a skin product through digital sourcing. I’m doing this on my friends behalf. It was for blackheads which she doesn’t even have! It was a single application and it was charged on an invoice for AUD69.80! My friend emailed Digital Sourcing on 18th April explaining the situation and have not heard back, then received another invoice with a $10 late fee!!!! She resent the original email and a second email and still nothing! How can this company ethically sell to a young, unaware 13 year old!! This is so wrong on all levels. Now having to consider legal action due to the company threatening credit reporting/debt collection agency action!

25 de mayo de 2018
Opinión espontánea
Logotipo de Digital Sourcing

Respuesta de Digital Sourcing

Hello ms. Claire,

Thank you for providing background information to your complaint so we can properly evaluate what has happened.

We do not send unsolicited products. Consumers have to accept our terms and conditions and agree to the delivery of the products for the price shown in the confirmation screen, before an order is processed.

The order in question is not for a single product, but for 5 Blackhead Killer masks and a tube of Healing Cream.

Your friend and her daughter are welcome to send the products back using the 180 day Satisfaction Guarantee, even when the product has been used.

Due to her age, our customer service has also offered an alternative solution. We are willing to close the case if we receive proof of the date of birth of the person on the invoice. However, since we did not receive a response to our last email to your friend, we have not been able to take any action as of yet.

Please have your friend consider one of these two options so that this case can be put to rest.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más