having used Diib for years and it being very handy for me to assess the website I come to log in today after a year of not needing to monitor anything. Ive found that my lifetime subscription has be... Ver más
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having used Diib for years and it being very handy for me to assess the website I come to log in today after a year of not needing to monitor anything. Ive found that my lifetime subscription has be... Ver más
La empresa ha respondido
Dont be fooled into buying the pro version its a waste of money it worked well for a couple of days then it asks to buy credits at 99 dollars a month, There is no mention of having to pay to research,... Ver más
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Our marketing agency works in a specialized niche and we hold ourselves to very high standards of excellence. During a sudden growth spurt, we needed support for our SEO team. We were nervous to work... Ver más
Working with Aubree was a really positive experience. She broke down the Diib dashboard in a way that actually made sense — no confusing jargon, just clear and simple explanations. She also gave me so... Ver más
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Diib™ tells the user, in plain English, the value of their website. Our dashboard contains articles and videos to grow your business.
Estados Unidos
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Working with Aubree was a really positive experience. She broke down the Diib dashboard in a way that actually made sense — no confusing jargon, just clear and simple explanations. She also gave me some great tips on how to improve my keywords, which I found super helpful. You can tell she genuinely knows her stuff and actually cares about helping you succeed. I left the session feeling much more confident about using Diib and how to move forward. Big thanks to Aubree for making the whole process easy and even a little fun!

Respuesta de diib
I have had quite a few of these type calls. Aubree stood out from all of them! Genuinely happy, and enthusiastic, she exuded charm, congeniality, expertise, and a desire to help. She gave me several great suggestions for my site. She made me happy that I had given DIILB a try, and gave me good reason to continue using it.

Respuesta de diib
I recently had a one-on-one Zoom consultation with a representative from Diib, and the experience proved to be incredibly valuable for my business. The representative provided a clear and insightful walkthrough of the platform’s features, demonstrating how to effectively leverage the available tools to optimize my website’s performance. They also introduced several fresh, targeted SEO strategies that I hadn’t previously considered, specifically tailored to help my site rank better for my niche keywords. The personalized guidance and actionable advice made the session an excellent investment.

Respuesta de diib
Aubree was super helpful and within minutes I was so much further along in my expertise with Diib. I truly believe that when you feel great at the end of a call, it's proof that you've received great customer service. Aubree's care and help is impeccable - Thank you :)

Respuesta de diib
Diib is easy to understand , navigate and very intuitive in each of the sections to monitor and grow each aspect od our web presence . In my onboarding call with Aubree I received such tremendous insighs on how to better exploit this wondeful platform. Thank you so Much for your true concern and Kindness Aubree !

Respuesta de diib
I believe I have found exactly what I need in an application that helps me stay on top of SEO, competitor performance, and keyword listings without the hefty price tag of an agency. The landscape of support is evolving rapidly, and this application is a key enabler. It simplifies the process of identifying issues and, most importantly, empowers users to take corrective action without requiring technical expertise.

Respuesta de diib
Great Meeting with Aubree, She gave very clear solutions and ideas of how to use Diib better to increase our overall traffic and content. Highly recommend Diib and helpful staff such as Aubree.

Respuesta de diib
It was a pleasure working with Diib. Aubree Bowen was fantastic as our rep. I recommend highly.

Respuesta de diib
Diib has turned out to be a very important part of our SEO toolbox. We were getting so much helpful info in regular emails that we decided to get the PRO subscription, and we are very happy that we did. One of the benefits of this company is not only that the insights and info offered are extremely helpful, but also the Growth Experts are truly there to help you. We also like that they let you know how they can help but aren't scared to tell you what you could be doing yourself to improve your sites SEO. We were paired with Aubree who was definitely in it to help us move our site forward. Her knowledge and insight were helpful in so many ways. She never acted bothered or like we were stupid when we asked something, and she didn't mind how many questions we had. She provided the type of customer service that is truly rare in today's world. We would definitely recommend Diib as an excellent permanent tool to help you review your site and implement ways to push your site higher in the SERP's.

Respuesta de diib
After nearly 4 years I cancelled my pro account with Diib today.
Why?
- patchy communication with frequent short notice cancellations with my allocated person, often within minutes of the scheduled time
- poor communication about issues in general
- I often had the sense he only read my emails/ actioned anything the day before our meetings
- there was talk about works that never eventuated and were never discussed
I sent an email earlier today after yet another change in schedule time providing the feedback and wondering if Diib was still right for me (he was great during Covid) only to get a simply line with no feedback or validation about my concerns "I can cancel your account if you'd like."
So I did as there is no means to cancel your sub online and no support except via a bot.

Respuesta de diib
diib pro is garbage. Basically paying for a self serve tool. Waste of money and support is just a bot and doesn't help.

Respuesta de diib
I paid for them to help us improve our SEO and instead I got hacked!!! My website is down, I have no access to my emails and no access to my web hosting. They had just asked me for my user and password to log into my web hosting. I knew better not to give them my personal account that has full access so I created a new limited access "technicians" account for them to use. Within hours of giving it to them, I was somehow locked out of my complete web hosting site, site down and no emails coming in or going out. Either I got hacked by their employee or they do not protect their emails and a hacker has access to their emails and has now control of my domain!!!!

Respuesta de diib
Signed up for their pro service. Quality of backlinks they provided was poor, and months later they still haven't completed the second month of work. I asked to cancel and they agreed to refund the third month and two months later it still hasn't happened.

Respuesta de diib
They make it extremely difficult to cancel. They use to hide the "manage plan" link all the way at the bottom of the page in a low-contrast color, and the link doesn't even work! Billing, account, and profile options have no means of canceling or changing your subscription. There's also no support!

Respuesta de diib
Signed up a week ago and really impressed so far. Very pragmatic advice on how to improve your search rankings. Cuts through the mystique of SEO.
Paula was really helpful on my consultant call. Great service.

Respuesta de diib
I have used diib before and have been happy with the results, this was my largest investment and it took me month to sit back and just trust the process. What they did for my website was incredible I am so happy I made the investment. I will use them again.

Respuesta de diib
Sadly this is just another SEO Scam if I could give zero stars I would

Respuesta de diib
THEY Should really creat no star rating system cause these guy don't know what they are doing or how to do them and if I am wrong then they are pure scammer.
I paid $99 for backlinks and some other bonus and as I speak here now till this day since august not even one backlink was added infact some backlinks dropped about 2 but the same that drop came back after I made some adjustments to my website pages
At your own risk give them all your money but this is what I'd call a perfect scam, they collect your money and they won't do what they wrote and after a month they told me to pay a monthly subscription before the bonus will activate that I do not have a pro account.
Let me remind you the bonus contains the pro account and backlinks etc, when I made this payment my account remained in a free status and when I contacted them it would take at least 3 days to respond which they stopped responding.
I had to use my other email account from google mail and sent them and they responded the same day and I told them about it and they finally responding and were happy to respond because they finally had what to lead on that I have to pay a monthly subscription to activate the bonus
THis is the mail I got 6 days ago:
Free DA 60+ backlink -
The pricing of this package is $99 for your first month and then an ongoing rate of $14.99/mo
The Pro Subscription is a self-service platform where you enter your URL and Google Analytics onto the Diib dashboard.
Our system then scans your site and provides you with important information regarding your SEO. We also offer step-by-step instructions on how to increase your SEO and your presence on Google.
Now read carefully maybe I missed something but should I have seen at least 1 backlink after following all the steps they asked me to perform?
I just want my money back cause I hate paying for things that are not there, it like buying a house for a ghost
Diib cheated us by charging us several years for a subscription, we didn't know we had.
We got no notifications about coming charges and no receipts or invoices af the withdrawals.
They refuse to refund the amount - even though the can see in their system, that we haven't used their system those years.
They also are very reluctant to answer when we write to them. If we get a reply it must be characterized as a "no-answer" with bla-bla-bla, but no solution.
I had high hopes for this service. Sadly, you don't get much for your money, and it's confusing to cancel.
It's a glitzy-looking service, and so you think it's legit. Maybe for some people it is, but it's not clear how. Mainly you subscribe and what you get, after a short into phone call, is ads for their preimum services.
My guess is, those are more the same. I got very little value from this service. Perhaps if I had dug deeper, things would have been okay, but I don't think so.
So I go to cancel my service. Diib website says I have to go to PayPal to do that. And I go to PayPal, and guess what? PayPal website says I have to cancel it at Diib. However, PayPal did let me simply remove it as the payment for the subscription, so I'm optomistic that will work.
Still, though, it's sad, because i had high hopes for this service.
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