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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I'm in the process of using both Cavity ML and underbody protection Dinitrol productso on my MX5. So far so good. Bit messy, so if you have a nice garage floor then sheeting over floor is a must. I li... Ver más

Valorada con 5 estrellas sobre 5

Excellent service and helpful website in selecting right rustproofing products for a classic car. Quantities supplied in kit are just about right with one can of each left over for top ups as needed.... Ver más

Valorada con 5 estrellas sobre 5

Easy to use and gold standard in classic Land Rover protection against rust. Not just a wax coating. Converts existing rust to an impenetrable prevention coating and then seal with flexible sticky coa... Ver más

Valorada con 5 estrellas sobre 5

The ordering and dispatch process is very slick and waiting times for arrival of products is newer more than a day or at most two. I re ordered what ive ussd previously and had good results with but n... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios para automóviles
  2. Proveedor de soluciones para eCommerce
  3. Mayorista de productos químicos industriales

Escrito por la empresa

DINITROL® UK provide rustproofing products & rust treatment advice for cars, 4x4 vehicles, vans, trucks, boats, industrial machinery and many other types of vehicles. Products are also supplied into many sectors including offshore, Automotive aftermarket, agricultural, marine, aviation, government & defence, refinish industry just to name a few. Our Corrosion protection, underbody, windscreen replacement, vehicle body filler repair products are used by our customers of all levels of expertise meaning our products are all user friendly. There are products in the range to remove Rust, Grime whilst offering lubrication of the parts. We offer environmentally friendly products and also bitumen based & solvent based products. Dinitrol UK has a network of Treatment centres across the UK. All treatment centres featured on this website moving forward can be considered Approved by Dinitrol UK (Leading Solvent Supplies Limited). They will have passed our checklist for equipment, knowledge and service. All approved Treatment Centres will have the full support of Dinitrol UK and Dinitrol / Dinol. Each treatment centre will remain an Independent business. Dinitrol set the first corrosion protection standards over 70 years ago. Since then, Dinitrol have worked tirelessly on their high-quality products to always surpass the level they have already achieved. With new innovative products that make your life easier. Dinitrol stands out because of the experience, flexibility and ambition to always improve a little bit further. This allows us to protect all that you hold dear. Do you still want to compromise? We don’t!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

202 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(202)

9 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Carbon neutral packaging?

UPDATE - Speedy response to below complaint, and apparently it is not usual practice, also have been offered to plant three trees as compensation which sounds wonderful. Very good response and clearly do care about customer service.

* I received the tiny bottle of window primer (which could have fit through the letter box) in a huge box packed full of starch packaging - which may be less environmentally costly than polystyrene but still seems extremely unnecessary as I assume the plant based packaging still has to be grown and processed into packaging which still uses energy - a box a quarter of the size would probably still have been excessive but would at least not have been ridiculous and would have adequately met any need for extreme protection of a chemical that may not be suitable to post in a padded envelope. This seems ironic since the packaging came with a note suggesting it was carbon neutral packaging, not to mention ~£5 was added at last minute at checkout for the cost of said packaging after the total price of product iself only around £5, doubling the cost unexpectedly. I now understand that I was paying for the transport of air...

24 de febrero de 2018
Opinión espontánea
Logotipo de DINITROL UK

Respuesta de DINITROL UK

Dear Sarah,

Thanks for taking your time to rate us on Trust Pilot something that we are very serious about. Firstly your comment is fully justified and the reply you initially received was unfortunately incorrect. I have this morning made a small investigation.

BIG International are a company that is 100% carbon neutral, for each product including packaging we produce we also support tree planting across the globe for various organisations.

Reason for the box-size:
Our normal order size is significantly higher that the order you placed. Our robotic system mistakenly thought your order was 10 boxes not one single item and therefor placed the goods into the wrong size box. To add to the line of mishaps the member of staff closing the box did not check the content and you therefor received what can only being described as a ludicrous size box. Being very environmentally aware and also passionate about banning plastic I simply could not agree more with your comments.

To try and rectify the situation;

I would be happy to offer you £30 to spend on our website, or planting 3 trees of your choice on https://www.carbonfootprint.com/uktrees.aspx

In addition I would ask if you will consider reviewing us on Trust pilot. The above situation was caused by a mistake and is certainly not standard operational company procedures.

Valorada con 4 estrellas sobre 5

Staff were very friendly

Staff were very friendly, knowledgeable and helpfull on the phone. I would, however, have appreciated the option to pay for the products there and then on the phone rather than returning to the website. Otherwise, very efficient.

16 de febrero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've used Dinitrol for years on my old …

I've used Dinitrol for years on my old cars in my opinion it's the best system for keeping rust under control - it's not cheap but it works,and despite all the 'offers' that you see the best price and service is from Dinitrol Direct no question.

30 de enero de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

Recent purchase / Returning customer

Dinitrol is a awesome product and I have used it a few times now!

Website I have found tricky to navigate and to find the product I wanted. I previously bought a kit that it seems is no longer available which is a shame!

Still happy to return and buy again though.

23 de enero de 2018
Opinión espontánea

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