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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I was very upset. This company spends a bunch of money on marketing and that’s about it. I was amazed when I decided to get a so-called free bag to try it out and they actually charged me $8.95 to mai... Ver más

Valorada con 1 estrellas sobre 5

I agreed to buy a trial pack, I believe a one week supply, just a few days later a massive bag shows up, with a 60 plus dollar charge on my card. Can’t find an email or anything showing it was be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been using Dinovite for our labradors for many years. Our first experience was with Phil, who had skin problems, severe itching, and was miserable. Nothing worked until we tried Dinovite. H... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My dogs are energetic and healthy little 10 year olds who are benefiting from homemade food and nutritional supplementation from Dinovite. Dinovite has been part of our formula since the beginning whe... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales
  2. Tienda de alimentos para animales
  3. Tienda de suministros para mascotas

Información proporcionada por diversas fuentes externas

Dinovite specializes in dog nutrition and manufacturers dog supplements and vitamins that are designed to reduce shedding and relieve itching.


Información de contacto

  • Miller Drive 101, 41030, Crittenden, Estados Unidos

  • dinovite.com

2,6

Malo

TrustScore: 2.5 sobre 5

29 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 57% de las opiniones negativas

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2,6

Todas las opiniones

(29)

22 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I was very upset

I was very upset. This company spends a bunch of money on marketing and that’s about it. I was amazed when I decided to get a so-called free bag to try it out and they actually charged me $8.95 to mail it out. That must be their actual cost for manufacturing the product that they sell you for 5995. When I did not like the product, there was no way at all for me to contact them by phone. The company’s website says in order to help people and get more customers taken care of. They’re going to focus their efforts on emails. Who on God‘s green earth? wants to type out an entire email when you can just call the company that takes about 5 to 10 minutes versus 30 seconds. I can’t stand this dumpster diving loser company. I would never recommend it to anybody ever ever.

12 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

Terrible customer service. Shipped to wrong address. Impossible to get a response and resolution from customer service. Out $88.00 and cancelled subscription. Do not order directly from Dinovite!

23 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I agreed to buy a trial pack, only

I agreed to buy a trial pack, I believe a one week supply, just a few days later a massive bag shows up, with a 60 plus dollar charge on my card. Can’t find an email or anything showing it was being sent. No refunds given. They just keep sending you product you never asked for

I reached out to the company before making this review. It took this to get a response.

BUYER BEWARE

18 de julio de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

Hi Lance! Thank you for taking the time to share your experience. We sincerely apologize for the frustration and confusion surrounding your subscription order.

We would like to clarify that when a trial pack is purchased, it does automatically enroll customers in an ongoing subscription program. This information is disclosed during the checkout process, but we understand that subscription details can sometimes be overlooked, and we're sorry if this was not clear to you.

Please keep in mind that we offer a money-back guarantee on your first 90-day supply, and our team would be happy to review your situation and discuss available options with you. We encourage you to reach out through our contact form so that we can assist you directly and work toward a resolution. Contact Dinovite | Dinovite https://dinovite.com/pages/contact-us

Valorada con 1 estrellas sobre 5

I ordered Dinovite for my 2 itchy dogs

I ordered Dinovite for my 2 itchy dogs. I missed that it was a subscription. They shipped another package I wasn't ready for, and they refused to take it back because it has been 90 days since my original order. Huh? What does one have to do with the other? They say to use it 90 days to see improvement. They know you won't see improvement, and they can tell you that won't refund you for unopened boxes. If your product is good, you don't have to rip people off. It makes me not trust them at all. Who knows what is in the bag? I don't recommend them at all! My dogs not only didn't improve, they got worse! They were mildly itchy before. Now, they lick their feet, eat grass, and itch.

1 de julio de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

Hi Nina,

Our goal is always to provide a positive customer experience, and we regret that we did not meet your expectations. We take concerns regarding billing, cancellations, and communication very seriously.

The subscriptions automatically process every 90 days and each customer has access to cancel, edit, or delay it ahead of time.

We are also sorry to hear that Dinovite was not a good fit for your dogs and that you did not see the results you were hoping for. Every pet responds differently, and we understand how disappointing it can be when a product does not meet your expectations.

Our Service Leadership Team has reviewed your outreach and has responded directly to the contact you made with our Customer Support team. We are committed to thoroughly investigating the concerns you've raised regarding your subscription and account history to ensure they are properly addressed.

We appreciate you bringing this matter to our attention and apologize for the frustration and inconvenience this has caused. If you have any additional information to share, please reply directly to the communication from our leadership team so we can continue working toward a resolution if possible.

Valorada con 1 estrellas sobre 5

We forgot to cancel our reoccurring order

We forgot to cancel our reoccurring order, we have 3 bags in the pantry not open, they would rather lose a Customer over $90 then give a refund, beware. Not good.

1 de julio de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

Hi Tim, we're truly sorry to hear how disappointing this has been. We completely understand how frustrating it is to realize a subscription order was processed when you already have unopened bags at home, and we appreciate you taking the time to share your experience.

Our subscriptions renew automatically unless they're canceled before the next scheduled processing date. Because this order had already been processed, we're unable to issue a refund under our subscription policy.

We know this isn't the resolution you were hoping for, and we're genuinely sorry for the frustration it's caused. Your feedback is important to us, and we'll be sure to share it with our team as we continue looking for ways to improve the customer experience.

Thank you for giving us the opportunity to respond, and we appreciate your past support.

Valorada con 1 estrellas sobre 5

This company will tell you all about…

This company will tell you all about the benefits..... the payment though.... pay the first $8 then you're set for $90 even though you check or say anything about recurring payments. This is a scam!!

17 de junio de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

Hi Martin! We are very sorry to hear about your experience. We apologize for the confusion surrounding your order.

We would like to clarify that when a trial pack is purchased, it does automatically enroll customers in an ongoing subscription program. This information is disclosed during the checkout process, but we understand that subscription details can sometimes be overlooked, and we're sorry if this was not clear to you.

Our goal is always to provide a positive customer experience, and we regret that we did not meet your expectations. We take concerns regarding billing, cancellations, and communication very seriously.

Our Service Leadership Team has reviewed your outreach and has responded directly to the contact you made with our Customer Support team. We are committed to thoroughly investigating the concerns you've raised regarding your subscription and account history to ensure they are properly addressed.

We appreciate you bringing this matter to our attention and apologize for the frustration and inconvenience this has caused.

Valorada con 1 estrellas sobre 5

BEWARE

BEWARE, FRAUD, THEFT...... I would NOT even give a 1 star if we didn't have to choose one.... NEVER, EVER, set-up a subscription............. we, unfortunately, learned from experience!!!!! We could NOT afford to continue to keep the subscription...... there has NEVER been an opportunity to be able to TALK to a PERSON on the telephone!!!!!!!!!! (only through online 'chat' which they just ignore you, do not reply, nothing, NADA.... they just either do not reply, or they just disconnect the online Chat)... NO CUSTOMER SERVICE (NOT even a LACK OF, CS (so-called) is TOTALLY NON-EXISTENT!!! anyway, we cancelled back in OCT. of 2025.... only to keep finding charges onto our Bank w/ more deliveries.... NOT Requested!!!! Again in Feb. 2026 we tried the cancelling again, we were told we could NOT get our money back..... we accepted this since we had the product.... BUT THEY ARE CONTINUING TO CHARGE US, again today (June 2026) ANOTHER CHARGE/Delivery (waiting to see IF we actually receive the product this time), NOT Requested onto a Subscription that was to have been cancelled...TWICE!!!! (AND it would have been cancelled long before OCT. but we could NEVER GET A PERSON TO SPEAK W/ TO DO SO!!!!!) EVERY TIME, including today, they told us the Subscription IS Cancelled..... Again, told we CANNOT get a refund.... this IS THEFT!!!!!! BEWARE, unfortunately found out the hard way, from experience!!!!! We are Senior Citizens and cannot afford this abuse of stealing our money!!!!!!!!!!!

5 de junio de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

We are very sorry to hear about your experience and understand how frustrating and concerning this situation has been, especially after multiple attempts to cancel your subscription.
Our goal is always to provide a positive customer experience, and we regret that we did not meet your expectations. We take concerns regarding billing, cancellations, and communication very seriously.
Our Service Leadership Team has reviewed your outreach and has responded directly to the contact you made with our Customer Support team. We are committed to thoroughly investigating the concerns you've raised regarding your subscription and account history to ensure they are properly addressed.
We appreciate you bringing this matter to our attention and apologize for the frustration and inconvenience this has caused. If you have any additional information to share, please reply directly to the communication from our leadership team so we can continue working toward a resolution.

Valorada con 2 estrellas sobre 5

I got I got a sample of dyno bite and then I got screwed and forced into a $60 purchase and it don't even work the sample as I wanted to try it…

I got the sample as I wanted to try it before I committed to any type of purchase it I got it I tried it and my dog wasn't thrilled he did not want to eat his food after I put it on his food I have to trick him into eating it and it's been about two and a half weeks after the sample when I was forced and I do mean forced in a way that was financially for us because they push through and overdraft block on my bank account and added their their $67 purchase of a bag of dynamite to my account that I didn't ask for well it didn't get returned and I didn't get no money back so I decided I might as well use it I have two dogs a Boston Terrier and a mountain in my mix female My Boston Terrier it's I put it in their whole bunch of food and mix it up every time I get them food My Boston Terrier after 2 months still has red yeasty Frito smell and toes that he licks constantly and choose at he had an anal gland rupture just the other day and a double ear infection Holly's probiotics that are supposed to keep that gut health cuz that's the brain of their body well it's not doing that for my dog The mountain Wash she doesn't seem no better or worse for where she's the same dog she's always been but I am not saying that with my dog my boss t this stuff is not doing what it says they it does he is still used to he has got no relief and now he's got other issues but if the probiotics and stuff in the gut are healthy and they got a selfie is supposed to be having me since happen because that's where they're health is is in their butt so make sense well dog food for dynamite and he got worse I don't like it it's not worth the money $60 for that bag I wouldn't pay $20 for it I didn't want it at all and now I'm really pissed and my dogs even worse and I just got s*** out $60 by unwilling force cuz I was not aware of until the stuff arrived at my door in my bank got touched me so take that as you may Don't get the sample cuz they're going to force a purchase on you

26 de marzo de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

Hi Misty! Thank you for taking the time to share your experience. We sincerely apologize for the frustration and confusion surrounding your order.

We would like to clarify that when a trial pack is purchased, it does automatically enroll customers in an ongoing subscription program. This information is disclosed during the checkout process, but we understand that subscription details can sometimes be overlooked, and we're sorry if this was not clear to you.

We are also sorry to hear that Dinovite was not a good fit for your dogs and that you did not see the results you were hoping for. Every pet responds differently, and we understand how disappointing it can be when a product does not meet your expectations.

Please keep in mind that we offer a money-back guarantee on your first 90-day supply, and our team would be happy to review your situation and discuss available options with you. We encourage you to reach out through our contact form so that we can assist you directly and work toward a resolution. Contact Dinovite | Dinovite https://dinovite.com/pages/contact-us

Thank you again for sharing your feedback.

Valorada con 5 estrellas sobre 5

I have used Dinovite supplement with 5…

I have used Dinovite supplement with 5 pets. My two chihuahuas that I have now love it. I sprinkle it over their food and hit it with some lickochops and they lap it up! All of my dogs loved it. I started giving them the dental chews as soon as they were available and they love those as well. Someone asked me a few weeks ago how their teeth stay so pretty. I told them Dinovite dental chews. My pups were rescue animals when found they were hairless, mange had taken over their precious little bodies. The rescue home saved them got them back to health and I adopted them. They both had itchy skin issues but that problem seems to have resolved itself after a fee months on the Dinovite. Great products, thank you!

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent supplement for healthy skin and coat

We have been using Dinovite for our labradors for many years. Our first experience was with Phil, who had skin problems, severe itching, and was miserable. Nothing worked until we tried Dinovite. His skin problems cleared up, and the itching stopped. Since then, we have continued to use Dinovite for our dogs and consistently get compliments on how healthy their coats look. I have recommended this product to others and am very pleased with the service.

10 de abril de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

Hi Barbara! We’re truly thrilled to hear how well Dinovite worked for Phil and that it helped bring him relief from his skin issues and itching. We really appreciate your loyalty over the years and your recommendations to others. It means a lot to us. Thank you for being part of the Dinovite family!

Valorada con 5 estrellas sobre 5

Dinovite Nub o Nubs

Product is liked by both of our dogs as a treat

1 de abril de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

Hi Rod! We love hearing that your furry friends are enjoying the treats. Tasty and healthy. That is definitely a win in our book!

Valorada con 5 estrellas sobre 5

My 15yo furbaby has been taking the…

My 15yo furbaby has been taking the Dinovite hip & joint chews for over 6mos and he has more movement than he did previously. I am sold on the Dinovite products!

8 de octubre de 2025
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

Hi Tonya! We’re so happy your 15-year-old furbaby is moving more comfortably and that you’re seeing such positive results with Dinovite products! Thank you for trusting our products!

Valorada con 4 estrellas sobre 5

Give your dog Dinovite. You won't be sorry!

We have been giving Dinovite to our dogs every day for over a year and we can tell a big difference in our dog's coats, skin, bowel movements, and activity. We will continue to give them Dinovite for as long as they live!

9 de abril de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

We’re thrilled to hear you’re seeing such a big difference in your dogs’ coats, skin, digestion, and energy levels. It’s wonderful to know Dinovite has become a consistent part of their daily routine and is helping them thrive.

We truly appreciate your loyalty and are honored to support your pups for years to come!

Valorada con 5 estrellas sobre 5

My dogs are energetic and healthy…

My dogs are energetic and healthy little 10 year olds who are benefiting from homemade food and nutritional supplementation from Dinovite. Dinovite has been part of our formula since the beginning when we first brought our girls home at 10 weeks.

9 de abril de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

Hi Tamara! It’s amazing that your girls have had Dinovite as part of their routine since they were just 10 weeks old, and even more special that they’re still energetic and thriving at 10 years old. That's exactly what we want to hear. Thank you for being a part of the Dinovite family, and we look forward to continuing to work alongside you and your pups.

Valorada con 5 estrellas sobre 5

My 3 dogs

I have been giving my 3 dogs Dinovite for about a year. Their fur stays clean longer, there is little itching and they like the taste of it on their kibble which I mix with a little warm water.

9 de abril de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

Hi Lora! We are glad to hear that your pups enjoy Dinovite and are seeing great benefits. We appreciate you being a part of the Dinovite family!

Valorada con 5 estrellas sobre 5

I’ve been buying my treats from…Dinovite

I’ve been buying my treats from DINOVITE for 14 years, and my Pomeranian loves their beef treats especially the Nubo nubs trading treats, she’s a senior now and still enjoys Dinovite beef treats. I recommend it, you won’t be disappointed.

9 de abril de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

Hi Orlando! We love knowing your Pomeranian is a huge fan of our NuboNubs. Nothing better than a healthy tasting treat that you can feel confident in serving!

Valorada con 1 estrellas sobre 5

Absolute scam

Absolute scam. Product doesn’t work. Predatory subscription model. No human being that you can call. No customer service only online chats which go down and crash and it won’t allow you to save the transcripts from they hide behind this and it should be against the law to run a business way. What a joke save yourself some money and don’t do it.

24 de marzo de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

Hi Grant! We’re really sorry to hear about your experience and appreciate you taking the time to share this feedback. What you’ve described is not the experience we want any customer to have, and we understand how frustrating it must feel.

We take concerns about product performance, subscriptions, and accessibility of support very seriously. Our goal is to provide clear subscription terms, reliable service, and an overall great experience for our customers. We are sorry to hear that we missed the mark in your situation.

We will be requesting additional information via TrustPilot to learn more about your experience, and we will have a supervisor reach out directly if you are willing.

Valorada con 1 estrellas sobre 5

Dinovite won't cancel a subscription

I've tried to cancel and they keep sending and charging me. I receive the email saying a shipment is being prepared. Ask if I want to skip, when I've marked to skip the shipment the reply is "shipment is being prepared" !! They won't stop.

26 de febrero de 2026
Opinión espontánea
Logotipo de Dinovite

Respuesta de Dinovite

Hi Sudali! We’re really sorry for the frustration this has caused. This is not the experience we want for our customers. We understand how upsetting it is to feel like you’ve taken steps to skip or cancel and are still seeing a shipment process.

We’d like to help get this resolved for you right away. In some cases, shipments may already be in processing when a skip request is made, but we want to make sure your account is fully reviewed, and any unwanted recurring orders are stopped moving forward.

Please reach out to us directly at https://dinovite.com/pages/contact-us, so our team can look into your account details and ensure everything is handled correctly and immediately. We’re here to help get this sorted out for you.

Valorada con 1 estrellas sobre 5

Placed order but no delivery

UPDATE: Order received. Took 3 weeks. Never received tesponse from customer service. /Placed order. They advertise fast delivery. 10 days later, no order received. No method to track order. No phone number working. Sent email contact but no response. Chatbot does not provide an answer.

6 de febrero de 2026
Opinión espontánea

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