1 only because minus isn't a possibility. Just surprised that they are still in existence, in whatever form or another. Don't bother reading further, everything that people say in the reviews is true,... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
Avoid at all cost miss sold arrangement Now threatening court action I’ve cancelled the direct debit because taken more than than what was agreed verbally Hidden costs in the small print, don’t take m... Ver más
La empresa ha respondido
Scam Scam Scam. If I could give no star I would. Sales person did not highlight terms and conditions such as no cooling off period and a so called 2 year unbreakable business to business contract. Was... Ver más
Where can I start, being a local firm we needed someone to handle all our advertising, digital marketing and other bits. Spoke to one of the sales managers and he passed me to an advisor who was abso... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Direct Digital aspires to raise the standard of company to customer communications in private and public sectors across the globe. Providing innovative digital signage and visual communications solutions across industries and countries, creating expansive advertising networks for local businesses and worldwide brands. We succeed when we help businesses big and small succeed, helping them to directly inform customers in an impressive and rewarding way.
Información de contacto
Premier House, Premier Way , FY6 8JP, Poulton , Reino Unido
- 0800 069 8686
- connect@direct.digital
- direct.digital
No ha contestado las opiniones negativas
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Absolutely a scam!!
Absolutely a scam!!
I am a business owner and they scammed me with the exact same way as the rest…
I am based in the UK btw,
stay away from them!

Respuesta de Direct Digital
Very good
Very good, hopefully leading to a lovely working relationship.

Respuesta de Direct Digital
Pooja was very professional and…
Pooja was very professional and helpful. I would 100% recommend the service of this company.

Respuesta de Direct Digital
Good communication from the team
Good communication from the team, however I didn’t really see a positive impact from the advertisement. They were good to extend my advert when the display was out of order for 12 days.
Customer service was good, however a little pushy about leaving a review which has knocked a star off.

Respuesta de Direct Digital

Respuesta de Direct Digital
Careful attention
It is very simple , they were patient . Made corrections willingly , listened carefully what i wanted and submitted the final product just as i wanted it .

Respuesta de Direct Digital
Good communication and professional…
Good communication and professional approach. Looking forward to seeing good results.

Respuesta de Direct Digital
New customer
They contacted me shortly after signing my contract and have started to guide me through then design process. Staff are friendly and helpful

Respuesta de Direct Digital
One of the most professional company to…
One of the most professional company to work with, especially pooja from the customer service been exceptional and very help full.

Respuesta de Direct Digital
good explanation regarding timeline

Respuesta de Direct Digital
Great customer servise :)
Pooja called today to explain what to expect next regarding the advertise. It was informative call. All informations passed in a lovely manners.
Thank You :)

Respuesta de Direct Digital
I’m very impressed with their efficient…
I’m very impressed with their efficient helpful service. And look forward to a fruitful partnership.

Respuesta de Direct Digital
AVOID !!! Scammers !!!!!! Instead of working on Trustpilot and…
******** Attention
******** Attention, it seems like most of these reviews are either left by the company themselves or made up****
AVOID !!!! SCAMMERS !!!!
Instead of working on Trustpilot and how to keep removing people reviews, improve your disgusting company and service .
AVOID !!! DO NOT USE THEM
…..
I’ve provided more information to Trustpilot and I do not wish to carryon with this conversation with you any more ! Do not disturb me if you want to find a solution for your clients , you have to read all the bad reviews that people left for you .
You are disgrace !!!!!!
AVOID !!!!
AVOID !!!!! SCAAAAMMMMM ALERT !!!!!
PLEASE READ PEOPLE REVIEW BEFORE YOU SIGN with this Absolute scam company !!!!!
Rude customer service , very unpleasant experience.
Report them to the authority !!!!
SHAME ON YOU!!!
FYI : Unfortunately , I have a contract with you , waiting to see where the contract will be breached from your side to take you down ! If you are taking the reviews seriously , leave your MD or CEO contact number for people to speak with instead of your unpleasant customer service staff !!!!! what is your name ?
FYI :I am not wiling to share my contact number in a public site , if you could introduce yourself with your name and leave me your direct number , i will then could contact you to discuss further if you wish . I do not want to name your unprofessional and unpleasant customer service people here , but if you are from the main managers , you need to let me know with your name and only your direct number or email . I refuse to speak with the woman that her name is Poo... another one Ke... and so on !
VERY VERY RUDE PEOPLE .....
Further more.... If you spend a bit of time to read people disappointing reviews in here you will probably need to spend most of your life to go through investigation... no company will survive with the disaster service and customer service like yours ....
Ian Stirland and Pooja Nadgauda,SHAME ON YOU , your name is everywhere!!!
reviews.io you are here too DISGRACE !!!!
Disgusting you all are !!!

Respuesta de Direct Digital
KEEP CLEAR of this Company!
KEEP CLEAR of this Company!! As many other people have said this Company is a disgrace and you should keep clear of them. The contract is clearly unfair and they make no correspondence to tell you they are rolling it over for a third year. Having had no leads whatsoever from their adverts, there is no way i would have allowed the contract to roll over had i known they intended to do this. they then try bully boy tactics to try and scare you into paying. Vijoy their "customer relation manager" is nothing but a cheat and a scoundrel. Just look at the other recent reviews - you know I'm right!!

Respuesta de Direct Digital
DO NOT USE THIS COMPANY.
DO NOT USE THIS COMPANY.
Like a lot of people, I have had a poor experience with Multimedia International Services/Direct Digital.
I was originally offer an acceptable price to have an advert placed in two locations. This price doubled after waiting for 3 months to actually approve the advert.
The system that the advert was running on was temperamental to say the least.....
I had to close my business in Jan 2023, and explained this to the company. They wanted to take payments until OCT 2023 to cover the years contract, which I have paid.
Yesterday I received a letter, that my account had been transferred to Commercial Debt Recovery agent, as I had outstanding payment for the last 2 years - This is the only communication I have received in the last year.......

Respuesta de Direct Digital
Cheaters
Cheaters! They said you can cancel our service any time if you not happy with results and after you want cancel they become bad attitude persons and treat you like trash .... and they don't want cancel agreement.... of course they don't want loose money.... don't trust them!!!

Respuesta de Direct Digital
Be aware of aScam
Be aware! This is a scam company and will
Rip you off your money. Be aware. Screens are small,nowhere to be seen.
Not worth any money but once u sign a contract u need to send a printed letter within14 days to cancel- other wise you are F”””ed! No emails will help. They dont let u read the contract when signing by the way. They will
Tell you all the lies just to get u to sign’up and u ll
Be loosing about £1500 a year. Into thin AIR puff! Your money is gone.

Respuesta de Direct Digital
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