I lodge my enquiry - Staff member by the name of Kevin called . He was polite, professional and focus on the purpose as time is important . Ensure that all my enquiries are met and what I was offere... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I honestly can’t speak highly enough of Paige. From the very beginning, she was incredibly kind, patient, and genuinely caring. She took the time to explain everything in a way that made it easy f... Ver más
The clear communication with the representative Shayla. She was well spoken and clear. After discussions on a couple of things I did not feel I was happy about, Shayla was able to guide me throug... Ver más
Amazing customer service- Friendly and helpful. Highly recommend. I wasn’t planning to commit to anything today as I wasn’t proactively looking but I stumbled through an ad on instagram and filled out... Ver más
Información sobre la empresa
Acerca de Direct Cover
Escrito por la empresa
Información de contacto
115 Pitt Street, 2000, Sydney, Australia
- 1800 577 321
- care@directcover.com.au
- directcover.com.au
4,9
Excelente
887 opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Well what a Great experience
Well what a Great experience, thank you very much to the young lady that helped me so easy and efficient.
I recommend to everyone
A+++
20 de abril de 2026
Henry was fantastic to deal with.
Henry was fantastic to deal with.
Very professional. He explained everything very well and made the process very simple. Thank you so much.
20 de abril de 2026
It is great insurance
People I have spoken to are very helpful. They have answered my questions and queries I had.
19 de abril de 2026
Liam and Colin were very helpful
20 de abril de 2026
Ari was awesome 10/10
17 de abril de 2026
I’m information was well explained all…
I’m information was well explained all questions were answered to a great level of understanding
17 de abril de 2026
Made easy..
16 de abril de 2026
Paige Made the Impossible Feel Easy
I honestly can’t speak highly enough of Paige. From the very beginning, she was incredibly kind, patient, and genuinely caring. She took the time to explain everything in a way that made it easy for me to understand, which meant so much because life insurance can feel overwhelming.
What really stood out to me was how she didn’t just treat me like a client she made me feel heard, supported, and comfortable every step of the way. She answered all my questions without hesitation and made the entire process feel smooth and stress-free.
Paige has such a warm and positive energy that made our conversation not only helpful but actually enjoyable. It’s rare to come across someone who combines professional with such a personal touch. Because of her, I feel confident and reassured in my decisions. She truly goes above and beyond, and I’m so grateful I had her to guide me. I will definitely be referring people to her
15 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Rapid change
I lodge my enquiry - Staff member by the name of Kevin called . He was polite, professional and focus on the purpose as time is important . Ensure that all my enquiries are met and what I was offered was very competitive . I changed my policy
15 de abril de 2026
Opinión espontánea
Respuesta de Direct Cover
Hi Losana! Thank you for sharing your feedback, we really appreciate it. We're delighted that Kevin was able to address all your questions efficiently and provide you with such a competitive offer that you decided to switch your policy. It's wonderful that he respected your time while ensuring you got exactly what you needed. Thank you for choosing Direct Cover!
Ben was very professional
Ben was very professional, helpful and pleasant to talk to. He made the process very easy 😊
15 de abril de 2026
Henry was very helpful in how he…
Henry was very helpful in how he explained the process step by step and answered all my questions.
He is good.
You should look after employers like that.
13 de abril de 2026
Brilliant service
The handling and clarity of the policy was handled with care and understanding,
13 de abril de 2026
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