Incredible service and professional expertise. From A - Z they were able to help me pick the right product and ensure that I was getting the most cost effective solution. I WONT USE ANYONE ELSE !
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Consulta las opiniones de los clientes
Its one of those companies you buy from then wish you had checked the reviews. Awful customer service on the backend.. Advertise stuff at in stock, confirm shipping but only upon arrival is i... Ver más
Sent 4 of wrong sealant colour. Chap that answered phone was great, sorted refund and collection. Hopefully all will go well with collection! Otherwise no issues at all. Will use again.
I ordered an item, all be it a small one if order, and it never arrived Much like the response from customer services I’m just glad it wasn’t an expensive item, but it has still short c... Ver más
Información sobre la empresa
Escrito por la empresa
We're the UK's fastest growing merchant for good reason. We're proudly independent and supply the products you need at the lowest possible prices. We stock hundreds of lines for immediate delivery. If you can't find what you need, just ask and we'll get it for you.
Información de contacto
Unit 4, Phoenix Parade, Artex Avenue, BN16 3LN, Rustington, Reino Unido
- 01903683684
- info@directplumbingsupplies.com
- directplumbingsupplies.com
3,7
Medio
25 opiniones
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Avoid like the plague
Placed an order with 2 day delivery.
Nothing after 7 days so sent an email. No response.
Called a number of times - either cut off or sent to answer machine.
Thankfully I paid with PayPal so I got a refund.
Avoid like the plague
Edit: They send have sent me multiple SMS adverts that I cannot unsubscribe from too.
Further Edit: They are still sending me text spam and now have included an option to unsubscribe - by sending a message to a premium rate number! Reported to the ICO here: ico dot org dot uk
13 de octubre de 2023
Opinión espontánea
I ordered 50M of 25mm blue water…
I ordered 50M of 25mm blue water tubing! They sent me 25M instead. As the tubing was going into the ground the very next day it was of no use to me. I had to arrange another supplier, which was a success.
18 de mayo de 2023
Opinión espontánea
No delivery, no contact, AVOID!!
Placed an online order on 9th March, paid for 2 day delivery. Having not received my parcel I raised a "ticket" with their customer services dept. Still no reply so I started calling these guys directly. Their phone rung out and went to voicemail all day long. Finally answered and the 1st thing the rep said was "Shall I cancel the order?". I asked when I was likely to receive it and said yesterday, it didn't arrive.1 week after placing the order I have just called them again to cancel my order. I did so because it had been a week since I ordered it, nobody (including customer services) bothered to get back in touch with me. Unless you're ordering something you don't need, please avoid using these cowboys at all cost! You will end up angry and frustrated with nothing to show for it a week later (like me!!).
9 de marzo de 2023
Opinión espontánea
Avoid these clowns.
Ordered some sealant from them on a “special offer” what they forget to mention is that it’s out of date.
Contact them and they say it’s ok as it lasts forever… however maybe just mention that on the website as the reason it’s on offer. Makes me doubt the legitimacy of the other “cheaper than anyone else” claims. Cheaper cause it’s dump stock.
Underhand tactics when honesty should be the best policy.
6 de enero de 2023
Opinión espontánea
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