Good prices and communication, but delays in dispatch for a second time running. That said the company did keep me updated by email
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Good prices and communication, but delays in dispatch for a second time running. That said the company did keep me updated by email
La empresa ha respondido
Free standing clothing rail. Prompt delivery within the time frame stated. Very fair pricing for a product that was accurately described. A good, solid piece of equipment….no frills but sturdy a... Ver más
Purchased 2x garment rails, plus 12” extension, great height for longest dresses. Initially I had issues with castor wheels dropping out, but after weight of clothes applied, the wheels stayed within... Ver más
Couldn't believe how easy the website was to use. Ordered online and arrived 2 days later. Fantastic service. The products were exactly as pictured and described. The price was amazing and hopefu... Ver más
⭐️ DirectShopfittings is the UK's trusted, top-rated supplier of comprehensive shop fittings and essential retail display equipment. We provide exceptional value and excellent customer service to businesses nationwide. Our extensive range includes high-quality Clothes Rails, stylish Mannequins, versatile Slatwall and Gridwall systems, durable Chrome Wire Shelving, and essential POS supplies. Whether you are fitting out a new boutique, refreshing an existing store, or simply need more garment rails, you'll find competitive prices and fast, reliable delivery. Trust the experts for your retail needs. Shop DirectShopfittings today!
Randall Way, DN227GR, Retford, Reino Unido
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The parcel arrived on time and in good condition
Easy to use website and checkout - wasnt the recipient of the item, but nothing negative so far - thanks :-)
really good, responds to emails where some dont, good comms good products,
I don’t know yet - I’ve been asked to review before even receiving a dispatch email….let alone product arrival. Only ordered 2 days ago.

Respuesta de DirectShopfittings
Great service, they do care about their business. Sorted problem for me efficiently, would highly recommend this business.
Excellent customer service in resolving an issue with an item supplied. Would have been 5 stars had I not needed to contact them.
Excellent service. Excellent communication. Next day delivery. We'll packed.
Not a lot to say really, I got what I wanted and when they said I would.
Product was exactly as described, delivered on time, good quality and easy to assemble
I ordered my items, and was kept up to date. My order arrived next day after I was told it would be posted. Great service

Respuesta de DirectShopfittings
An absolute calamity of a transaction.
1.Took my money for a job I had to do with a next day delivery then the next day said not in stock for 5-7days (anyone heard of a term currently not in stock or epos)
Emailed back for refund to purchase elsewhere due to job no reply so called on the telephone.
Offered me a different colour at no extra cost as long as it was here next day for job.
Waited in all day for FedEx delivery who rekoned had tried to deliver but not in, which was a lie and have cameras to prove it so chased up FedEx all day who called their own driver a liar and to get him out same day but again never turned up again.
Called direct shop fittings back to inform them and they say its tough luck nothing to do with them we just employ them to deliver.
"still not arrived another day later as yet"
A days money lost curtousy of Comedians.
You live and learn every day.. If your reading this don't entertain them.

Respuesta de DirectShopfittings
I ordered 4 heavy duty 6' garment rails and 1 heavy duty 5' garment rail. They were not cheap. They came next day, which was impressive, but when I opened the unusually small boxes today, I realised that they were all incomplete. Every single item did not have its set of 4 wheels and was missing the most important component, the rail that holds the garments! Not sure how they expected me to use these. I needed them for today, so what I received, although timely, was useless. Had they had any sort of quality control they would have noticed that the box size could not have contained a 6' metal bar as it was a short and wide box. I am guessing there is little to no quality control happening at this company. Will not be returning.

Respuesta de DirectShopfittings
Well I made the order because you said it was in stock .you took the money then emailed me the next day to say you don't have it stock and said it will be hopefully delivered in the next three weeks when I needed the item for the next week .so pretty disappointed. And I haven't heard a thing from you since

Respuesta de DirectShopfittings
I found them helpful and friendly and we had one problem that was sorted immediately without any problems.
Very helpful and professional. The service excellent. The goods arrived extremely quickly
Excellent item, good price. I owuld have given 5 starsif the box in which it had been packed was a bit smaller... I am sure it didn't need to be that big! But at least it was delivered in good shape.
I placed my first ever order and was over the moon with our products, email response was literally straight away and also spoke over the phone to them and extremely helpful. Thank you for a fantastic product and service and would highly recommend and will be back to purchase more
Thank you so much
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