Lovely working with Simona
Lovely working with Simona! Communication was quick and efficient. She is right on top of everything and clients came back incredibly happy.
22 de septiembre de 2025
Opinión espontánea
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Información sobre la empresa
Escrito por la empresa
Discovery Italy Tours Inc. specializes in bespoke luxury travel experiences across Italy, Sicily, and Malta, crafted in close collaboration with a trusted network of North American Travel Advisors. We curate private itineraries that blend refined elegance with authentic local charm—whether it’s a behind-the-scenes wine tasting in Tuscany, a private yacht escape along the Amalfi Coast, or a cultural immersion in the baroque towns of Sicily. Our handpicked experiences, discreet service, and deep local expertise ensure every journey is seamless, enriching, and truly unforgettable. Experience Italy your way—elevated, effortless, and entirely yours.
Información de contacto
288 Terry Rd, 11787-5502, Smithtown, Estados Unidos
- +16672299636
- ciao@discoveryitaly.tours
- discoveryitaly.tours
4,1
Muy bueno
5 opiniones
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A strong customer focus is key to Discovery Italy's success!
I've relied upon the services of Discovery Italy since 2024.
This year, I've had consistent demand for Sicily. In each of my bookings, Discovery adhered to a winning process:
-They moved forward only after carefully determining what the client wants (e.g., itinerary, special client interests, accommodation level and cost expectations).
-During the booking process, Discovery continually seeks travel advisor and client feedback
-For departure, Discovery Italy prepares an exhaustive range of client questions (-with answers-) to reduce the client anxiety that sometimes occurs with customized tours.
-Discovery Italy encourages client feedback about any issue during the tour. Upon return - working through the travel advisor - within 7-10 days client feedback is gathered and shared with Discovery Italy
Clearly, Discovery Italy is not a "one and done" type of tour operator. Rather, it's committed to a "continuous improvement" approach. That greatly helps to ensure that my clients visiting Sicily and elsewhere in Italy are pleased. Discovery Italy and I have a successful partnership!
27 de junio de 2025
Opinión espontánea
Discovery Italy is a Fantastic Company
Discovery Italy tours is a fantastic tour company. They arranged a one-of-a-kind experience for my client's trip to Sicily. They have come home raving about the guides, drivers and tours.
Very easy to work with. Simona was very responsive and accommodating with any requests we had.
I will definitely use them again and recommend to all my friends!
1 de junio de 2025
Opinión espontánea
Happy Clients Every time
Discovery Italy does a fabulous job for my clients. Every client has raved about the services and support. One client had a life changing experience when her driver made an effort to find her relatives in a tiny town near Naples - she now has a family she never knew before. From moderate to luxury they do a fabulous job and have excellent contacts. I just had a very discerning family with 4 adult children on a luxury trip in Tuscany, Florence, and Venice - with Sicily. Very happy people.
15 de abril de 2025
Opinión espontánea
I had a great experience booking…
I had a great experience booking clients to Sicily with Simona last October. She was highly responsive and listened to my client's wants and needs. I highly recommend Discovery Italy Tours!
3 de octubre de 2024
Opinión espontánea
Respuesta de Discovery Italy Tours Inc.
Hi Mary
Thank you so much for sharing your experience with our Booking Department in NY area (Simona) and for the good services received from your clients during the trip
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