Banner for Dishpatch

Dishpatch Opiniones 2864

TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered a fish dish from Paul Ainsworth. The instructions were clear and the monkfish portions were generous. The dishes came together very well and were absolutely lovely. The only negative with th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had the Winner’s Table and the food was amazing, especially loved the lobster tail dish, which presented beautifully and tasted wonderful. The package was well wrapped and delivered correctly. Th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely stunning menu. The lobster tail starter was delicious and the beef main was probably the best I've had. Lovely chocolate tart dessert which wasn't too sweet but still indulgent.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We ordered The Winner's Table by Danny Young. This 3 course meal was absolutely delicious and the cooking instructions were very easy to follow. Would definitely recommend. I am housebound so to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Comida a domicilio
  2. Servicio de entrega de comestibles

Escrito por la empresa

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 94% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Osso Buco alla milanese…

We ordered the Osso Buco alla milanese by Cafe Murano. It was excellent value as there was a membership discount. The meal served 3 adults and there was plenty. Only 2 of us shared the chocolate cake (thankfully)but we could have stretched it to 3 at a push. Serving it with the creme fraiche made it less rich. The veal was very tender, the gremolata full of flavour. We enjoyed the starter of ricotta, beetroot etc. I have been wanting to try Angela Hartnett's food and I was not disappointed. Delivery was on time and everything was included. Brilliant, would recommend

8 de marzo de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

This is amazing to hear Kate and glad to hear that it was generous enough to stretch for 3! Quite the feat. If you've not yet tried the Fiorentina, we'd highly recommend it!

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

The flavours!!

The flavours coupled with the simplicity of cooking was what made this experience so good. Almost everything was cooked under the grill other than the sauce and the mash potato.

7 de marzo de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Thank you so much Andy!

Valorada con 5 estrellas sobre 5

Great takeaway with minimal preparation.

We’ve been members for a while now and have enjoyed our meals from them . Not every box is perfect but none are inferior and the variety on offer, price and ease of preparation make it a better experience than an ordinary takeaway. It’s easy to order and instructions are clear and comprehensive.
Our latest order was a delicious chicken and tongue pie with mash and a salad followed by spirited duck and cream. All from St John. The quality of ingredients was evident. Great value too.

6 de marzo de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Thank you for your review Rosemary and we're glad to hear that you've been enjoying your experience with us here at Dishpatch.

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Delicious food

Arrived on time. Well packaged and clear labelling and instructions. We ordered the Cornish seafood feast which was delicious and really fun to cook together as a date night.

8 de marzo de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Thank you so much for your review J!
Fun date night by the sounds of it :)

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Rick Stein Lobster

A luxury Rick Stein Box featuring scallops and Lobster. Perfect eating and fun cooking for a birthday celebration.

6 de marzo de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Thank you for choosing us for the Birthday celebration Geoff. We're glad to hear that you enjoyed your menu.

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Our 5th discounted order

Our 5th discounted order. Probably the last this year. I enjoy the food, but full price is high without the discount.

The good thing is that one can enjoy a decent wine from your own cellar (Hall cupboard!), and not pay restaurant prices. Another nail in the coffin of the pub trade maybe.

Great food, lovely wine from my own cellar.

7 de marzo de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Thank you Tim and we're glad to hear you've been enjoying your experience with us and making use of the discounts we offer!

Nothing beats having a wine cellar with a good collection, so good on you.

Best,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Delicious food

Delicious food, easy to prepare and serve.
This is my 2nd box this month, as I had Valentines and a birthday to host.
This is a super easy way to get a dining out experience, with wonderful food, at home

28 de febrero de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Thank you for your review Lakota and we're so pleased to hear you've been enjoying your experience with us!

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

The portions were generous

The portions were generous. The quality of the food was great.

21 de febrero de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

This is great to hear Angie! Thank you so much.

Best,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Just love having Rick Stein at home for…

Just love having Rick Stein at home for a treat via Dishpatch. So easy to do and having lobster at home is a real treat. Just love this box.

14 de febrero de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Thank you Caroline. We really want all of our menus to be a treat so we're glad that you feel the same.

Best,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Our first meal with Dishpatch

Our first meal with Dishpatch. The entire meal (slow braised short rib by Paul Ainsworth) was delicious! A real treat after work on a Friday. Everything neatly prepared and an easy cook. We're already looking forward to the next...!

20 de febrero de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Thank you so much for your review Allison! We hope that you thoroughly enjoy whichever menu you choose next.

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Outstanding quality

Outstanding quality, beautiful flavours - a truly wonderful experience.

21 de febrero de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Wonderful to hear this Paul, thank you for sharing your experience with us and we hope you dine with us again sometime soon.

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Took 7 minutes to make

Took 7 minutes to make, very tasty and felt healthier than a takeway

21 de febrero de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Thank you for your review Kayley! So glad to hear you enjoyed the preptime.

Best Wishes,
Team Dishpatch

Valorada con 1 estrellas sobre 5

I received an email this morning for 50% off

I received an email this morning, as a member, that there is 50% off for a meal this weekend if I order before 3.00pm. It did not say order before sold out. At lunchtime, long before the 3.00pm deadline.I tried to order a meal for sick family. and couldn't. I emailed them to be told they sell out very quickly. My £69 membership is a con. This is a very poor way to market and sell to members. Totally unimpressed.

20 de febrero de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Hi Claire,

Thank you for leaving your review.
Whilst we appreciate your feedback, all of our menus, as they're created fresh are indeed limited and subject to availability.

As mentioned, we send out membership discounts to all of our supper club members in addition to the membership vouchers.

The membership email was sent out at 8 am on the Friday, to give all of our members the chance to place their order.

Due to the generous nature of the discount provided, needless to say menus do sell out rather quickly.

Team Dishpatch

Valorada con 1 estrellas sobre 5

Expect far better from a member of the Waitrose group

Ordered a Valentines meal box at cost of £136. Advised on day of delivery (13 Feb) that it wouldn't be delivered. Dishpatch blamed DPD, but DPD confirmed they had never received it. Left me in the lurch at very short notice - no alternative available as 'all our menus are sold out'. The only recompense was a £20 voucher against a future order... nothing that actually helped on 14 Feb. In addition they don't ask for consent to send marketing emails, just do it - and these continued after I clicked unsubscribe (having never subscribed in the first place). As part of the Waitrose group it seems they can send marketing emails suggesting I order wine from Waitrose but couldn't, for example, give me a Waitrose voucher that I could actually use on 14 Feb. All very disappointing and left me scrambling around for an alternative on Valentines Day at no notice. Totally unimpressed. Avoid!

13 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Middle Eastern Magic for Valentine's night.

Sabrina Ghayour Valentine special delivered on time, well packed and it was as delicious as it sounded. It was something different, better than anything we could get locally and suited the occasion. Pistachio dip, flatbread and salad lovely; the paprika potatoes were a bit overcooked; the apple and cinnamon borekh and vanilla cream were gorgeous. Even my husband, a cinnamon hater enjoyed them. Generous portions (we had the borkh the next day).

12 de febrero de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Thank you so much for your review and it's great to hear that we've converted a cinnamon hater, that's huge praise! So glad to hear you enjoyed your experience.

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Five stars for the brilliant service…

Five stars for the brilliant service after reporting very poor DPD handling, which resulted in a broken & leaking dip container, plus some damage to the top of the main dish. Fortunately the Gnocchi main dish was not affected, & was delicious. The side salad, rocket leaves for which a dressing was supplied, was rather unimaginative, as was the bland focaccia, albeit intended for the dip which had almost all leaked into the delivery carton.

13 de febrero de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Hi Wendy,

Thank you for getting in touch and our support team is always more than happy to help out should there ever be any issues.

Best Wishes,
Team Dishpatch

Valorada con 2 estrellas sobre 5

Unreliable

The food from Dishpatch can be very good, but it is expensive, and so really is a special occasion thing. And that’s where my problems started.

Dispatch use DPD for delivery, and take no accountability for whether your order will arrive on time or not. I ordered 2x the Rick Stein Cornish Seafood feast as a family dinner for my wife’s birthday (£160 total). The idea was my teenage sons would be able to cook it up and we’d all enjoy together. Delivery was scheduled for the birthday day (a Saturday); on the morning of that day I got a confirmation email to say that delivery would be between 4.30 and 5.30pm. 5.30 came and went, and no sign of my delivery, no updates from either Dishpatch or DPD. Finally by installing the DPD app and digging around for my delivery I was able to find a message saying “Your delivery is delayed”. By this time it was already early evening, too late to get anything else for dinner. Dishpatch customer service have gone, DPD online chat is no help at all. So I was left scrabbling around the cupboards and freezer to find something to cook.

The next day, half of the order arrived. What happened to the rest remains a mystery. Dishpatch customer service response to this is to blame DPD, tell me not to eat the food that did arrive because it’s perishable, and offer me a refund and a £20 voucher. Great, so I don’t have to pay for food I can’t eat, and I have £20 that buys me nothing on Dishpatch so is useless.

To make it worse, a week later I still hadn’t received the refund, and had to chase Dishpatch to send it through.

So, if you’re OK to take your chances, Dishpatch might work for you. If you need certainty about delivery, don’t do it.

7 de febrero de 2026
Opinión espontánea
Logotipo de Dishpatch

Respuesta de Dishpatch

Hi Michael,

Thank you for leaving us your review and we completely hear you on this. We never wish any of our customers to have such an experience and as mentioned in our conversation - Whilst we can not control DPD and the service they provide, we do hold them to the same standards that we hold ourselves here at Dishpatch and we're always more than happy to help however we can.

DPD delivery issues such as these are a rarity, though it's a shame that this had such an impact on your trust with us and we can only apologise further.

Best,
Team Dishpatch

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más