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Dishpatch Opiniones 2864

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered a fish dish from Paul Ainsworth. The instructions were clear and the monkfish portions were generous. The dishes came together very well and were absolutely lovely. The only negative with th... Ver más

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Valorada con 5 estrellas sobre 5

We had the Winner’s Table and the food was amazing, especially loved the lobster tail dish, which presented beautifully and tasted wonderful. The package was well wrapped and delivered correctly. Th... Ver más

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Valorada con 5 estrellas sobre 5

Absolutely stunning menu. The lobster tail starter was delicious and the beef main was probably the best I've had. Lovely chocolate tart dessert which wasn't too sweet but still indulgent.

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Valorada con 5 estrellas sobre 5

We ordered The Winner's Table by Danny Young. This 3 course meal was absolutely delicious and the cooking instructions were very easy to follow. Would definitely recommend. I am housebound so to... Ver más

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Información sobre la empresa

  1. Comida a domicilio
  2. Servicio de entrega de comestibles

Escrito por la empresa

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 94% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Osso buco

A real treat, every course a pleasure!

On our second Supper Ckub subscription.

31 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Thank you for your review Ruth!
The Osso Buco is something else, so we're glad to hear you enjoyed it and you're making the best our of your membership.

Best,
Team Dishpatch

Valorada con 5 estrellas sobre 5

First Time and Lovely

First time order and it was excellent.easy to prepare, large portions and full of flavour and textures. Super recipe (paneer) and I would suggest it for anyone! Looking forward to ordering again 😀

27 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

What a great review, John, thank you so much for taking the time to share your experience with us and we're glad to hear you'll be ordering again!

Best,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Restaurant quality food

The box was delivered as expected and everything was carefully packaged.
We enjoyed the samosas and chutney and the slow-cooked lamb biryani was delicious with tender lamb, flavoursome gravy and delicious rice and pastry.
It was a good quality meal in the comfort of our own home

28 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Thank you so much for your review Jayne and we're so pleased you enjoyed your Biryani!

Best Wishes,
Team Dishpatch

Valorada con 2 estrellas sobre 5

Disappointing experience

Disappointing experience.
I’ve ordered direct from Rich Stein before & had a fabulous meal, so decided to order a meal as a gift for elderly parents.
When box arrived there was cream all over everything, the cream carton had split and cream covered all the contents. It was also all over the lid, so the box had clearly been upside down at some point - DPD clearly don’t take too much notice of the info on the side of the box re. careful delivery! The cream had started to solidify/congeal, so this must’ve happened early on in the journey. Other cartons were also split, so some very rough handling must have taken place - all contents are loose in the box so the likelihood of damage is high. There was a (defrosted) freezer pack at the bottom of the box, but no insulated packaging, so not great for seafood.
Apparently the food that was still edible was delicious, and Dishpatch offered a £20 refund, but overall really not worth the risk.

23 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Hi Sue,

Thank you for leaving us a review and we're sorry to hear of the damage caused here by DPD. Taking a look at the conversation you've had with our support team it was rather difficult to get a good understanding of what was damaged besides the cream. In addition to this we can confirm that our Gel Packs can turn to liquid during transportation, though they do still retain a lot of cooling when compared to standard water-based solutions. With this being said when it comes to contacting the support team, photos are really helpful to the team in helping identify any problems and solutions, though we appreciate that this was not possible at the time, however the support team is always more than happy to help however they can.

Best,
Team Dishpatch

Valorada con 4 estrellas sobre 5

Limited choice of vegetarian dishes

I chose the Goila Butter Paneer Feast as my husband is vegetarian. The box arrived on the expected date, everything was in the box, instructions were clear, and quick to prepare. The portion sizes were good, unfortunately the mini poppadoms were mostly crushed in the plastic container, which meant they were difficult to eat. Tasty though. I would like to say we both thoroughly enjoyed the meal, however whilst I did, my husband was not so keen. He did not like the taste of the dal makhani, and the butter paneer was too creamy for him. He did comment that he enjoyed the rice, chutneys and naan bread. We didn't eat all the naan bread; my daughter polished off half of one, which she enjoyed! The paneer was the best I had ever tasted; super soft, not at all rubbery. I guess I would say it was pricy compared to an Indian takeaway that requires no preparation. The experience hasn't put me off, I will try another feast in the future, just wish there were more vegetarian boxes, or something that caters for one veggie and one meat or fish eater.

25 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Thank you for your review Tanya and we're glad to hear that you still managed to enjoy your menu despite the damage caused here, which is super sad to hear about. In terms of menus to suit different customers dietary requirements 1 menu with fish and meat as you mentioned, unfortunately this isn't something we offer at the moment but we'll be more than happy to pass your feedback over to the team!

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Great food that tasted delicious and…

Great food that tasted delicious and was easy to prepare. The 4 person pochetta meal we choose was pretty good value for 4 and had generous portions, thr porchetta was delicious. We alsonhad an excellent expereince with thencustomer supper team who were effcient and friendly.

24 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Wonderful review Kate and the Porchetta really is something else, so we're super happy that you enjoyed it.
Our support team are always super happy to help so we're pleased to hear you had a great experience with them.

All the best,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Excellent from start to finish

Process was faultless, packs and presentation good, clear instructions, great flavours, ample portions - we had sufficient to create second meal next night with a few additions! Can't wait for next meal......

24 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Thank you so much for your wonderful review Mr Fulbrook and we hope that you thoroughly enjoy whichever menu you decide to choose next.

All the best,
Team Dishpatch

Valorada con 2 estrellas sobre 5

Not for me

Not for me. Received voucher as gift, but had trouble choosing because my husband and I do not like the same food. I eat most things but not lamb or beef, my husband doesn’t eat chicken or fish. The only pork offerings did not appeal to either of us, ditto the veggie options. We ended up going for “From France to India” by Kricket and Michel Roux. What can I say, other than yuk, yuk, yuk. The parathas were nice - but the rest of it ended up in the food waste bin. Would have been really upset if I had spent my own money on it, and I can think of hundreds of better things to do with £100.

25 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Hi Leigh,

Thank you for your review and it sounds perhaps given both of your dietary preferences it can be somewhat difficult to find a menu to suit both tastes, though we're sorry to hear that the one menu you decided upon wasn't enjoyed.

We'll pass this over to our feedback team with regard to this menu, so thank you for sharing your feedback with us.

Best,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Fantastic food

Fantastic choice of food and great communication re delivery . It's a great alternative to going out to a restaurant - and a great gift to send to someone too.

23 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Thank you Pam for your review! A Gift of food is always a welcome one.

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Chocolate curry goat

Ordered the Chocolate curry goat by Andi Oliver as our first Dispatch order. It was so delicious. Melt in the mouth sliced meat, fried plantain, dressed callaloo, turmeric fries. Everything just right together.
Have already placed our next order with Dispatch. Date night at home has a new level of flavour.

24 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

This is amazing to hear Nikky! Andi Oliver's menus are a firm favourite so we're super happy that you got to experience them and we hope that you throughly enjoy your next date night when the time comes.

All the best,
Team Dishpatch

Valorada con 2 estrellas sobre 5

Cancelling my membership - too unreliable …

I’m a longtime Dishpatch Supper Club member - it’s been great for gifts but also had some wonderful meals (notably Andi Oliver menus). But I am about to cancel my membership as delivery is just not reliable. Twice in the last three months an order has simply not arrived. We’re told it’s out for delivery, then that it’s running late, and finally that it’s not coming. Apologies and offered refunds are all very well, but when you’ve planned a special meal or even worse a special present and ended up waiting all day and having your plans ruined, it’s just not worth the money or the risk. Response times on Saturdays are also really slow, which isn’t great given that it’s a key day for their deliveries. I am not going to risk this any more - and advise you to be cautious if you do.

UPDATE- after a fair few emails with Dishpatch they kindly dispatched a replacement meal at no charge as an apology for the one that didn’t arrive for my relative’s birthday. DPD managed to deliver that one - and my relative was very pleased.

24 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Hi there,

Thank you for getting in touch and we're sorry to hear about this.
We'd have like to have taken a closer look into this for you, though unfortunately given your name on Trust pilot we can't seem to locate a specific order I'm afraid. In our experience, DPD are usually super reliable so it's upsetting to hear a membership has been cancelled due to DPD's mistakes. With this being said, if you ever wish to change your mind, our support team will be more than happy to help however they can.

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Second time ordering

Second time ordering. First time Beef wellington which was out of this world, but the second order Tartiflette, was absolutely outstanding. I can't rate it high enough, and to get it on offer at half price, is unbelievable. Wonderful, wonderful food and a great price.

19 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Thank you so much for your review Lynne and that's an absolute bargain! Makes everything taste just that little bit better!

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Michel Roux Tarteflette

So reminiscent of aprez ski. This was decadently sumptuous. It is not something I have ever cooked myself and so quick and easy to prepare. Well done Dishpatch. Another winner.

18 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Thank you for the wonderful review Rose and we're so pleased you enjoyed!

Best Wishes,
Team Dishpatch

Valorada con 2 estrellas sobre 5

Unreliable delivery

Delivery was delayed by a day, which when it comes to seafood is unacceptable. Extremely disappointed that we didn't have anything to eat on the day specified, when we ordered weeks in advance. FYI - Dishpatch uses DPD so if you have issues with their deliveries (as many people do!) would not recommend. Dishpatch were very helpful once the problem was identified but for such an expensive experience, I would have expected delivery to be more reliable.

18 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Hi Aimee,

Thank you for getting in touch and we're sorry to read your review.
We have to say that cases like these are a very extreme rarity for our deliveries via DPD and it's far from the norm. It sounds like you've had previous bad experiences with them also and we're sorry to hear this.

I can see that you've already contacted our support team with regards to this and the issue has been resolved, though if there's ever anything the team can help with at all in the future, do not hesitate to get in touch.

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

The quality of the ingredients was…

The quality of the ingredients was excellent and the process for getting it to the table was simple. This is a great way to spoil yourselves.

10 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Thank you for your review Peter and people should spoil themselves a little more often in our opinion. Especially when it comes to food.

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Delicious food

Delicious food, super easy to prepare, tasted and looked amazing!
High end restaurant experience from the comfort of my own kitchen!

10 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Thank you so much Anna, it's great to hear that you enjoyed the Dishpatch experience!

Best Wishes,
Team Dishpatch

Valorada con 4 estrellas sobre 5

We had the beef wellington banquet for…

We had the beef wellington banquet for NYE. Soup was missing. The rest of the meal was delicious though. As a supper club member it was good value for money.

31 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

HI Emma,

Thank you for leaving us your review and we're sorry to hear about the missing soup! We do hope that you've reached out to our support team, as I'm sure they'll be more than happy to help, if they haven't already.

All the best,
Team Dishapatch

Valorada con 5 estrellas sobre 5

Middle Eastern Feast by Sabrina Ghayour…

Middle Eastern Feast by Sabrina Ghayour was outstanding. Beautiful balance of flavours, and lovely way to enjoy vegetarian food. Portion sizes are small so those with bigger appetites should beware! Dispatch is costly but very nice for an occasional treat.

1 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Hi MJH,
Thank you for getting in touch and I'm glad that you enjoyed your menu!
Portion sizes can vary from menu to menu, though the vast majority of our menus are really rather generous, as a fair few of our reviews can attest to, though we greatly appreciate the feedback on this one.

All the best,
Team Dishpatch

Valorada con 4 estrellas sobre 5

Michel Roux beef wellington

Overall beef wellington was excellent but abit over priced based on size. Cooking instructions good but other item didn’t arrive with order.

1 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Hi Russel,

Thank you for your review and we're glad to hear that your enjoyed your Wellington. We're sorry to hear about the other item not arriving with your order, though we do hope that you've already reached out to our support team to help with this.

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Good communication

Good communication.
Excellent food.
Easy to follow recipe.
Fresh contents.
Very enjoyable.

31 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

Thank you June for sharing your experience with us!

Best,
Team Dishpatch

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