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Dishpatch Opiniones 2864

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered a fish dish from Paul Ainsworth. The instructions were clear and the monkfish portions were generous. The dishes came together very well and were absolutely lovely. The only negative with th... Ver más

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Valorada con 5 estrellas sobre 5

We had the Winner’s Table and the food was amazing, especially loved the lobster tail dish, which presented beautifully and tasted wonderful. The package was well wrapped and delivered correctly. Th... Ver más

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Valorada con 5 estrellas sobre 5

Absolutely stunning menu. The lobster tail starter was delicious and the beef main was probably the best I've had. Lovely chocolate tart dessert which wasn't too sweet but still indulgent.

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Valorada con 5 estrellas sobre 5

We ordered The Winner's Table by Danny Young. This 3 course meal was absolutely delicious and the cooking instructions were very easy to follow. Would definitely recommend. I am housebound so to... Ver más

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Información sobre la empresa

  1. Comida a domicilio
  2. Servicio de entrega de comestibles

Escrito por la empresa

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
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2 estrellas
1 estrella

Ha contestado el 94% de las opiniones negativas

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Valorada con 3 estrellas sobre 5

This was our 2nd delivery

This was our 2nd delivery - the first was not good (Cassoulet) but customer services rectified our complaint extremely well. This order was for Paul Ainsworth Champagne Monkfish. The starter was lovely - although a meagre portion but acceptable as the overall dish was very tasty. The main was the monkfish and it didn't turn out particularly well as it hadn't been prepared very well and there was still a fair amount of skin on it which made it tough and unenjoyable to eat. The saffron potatoes were undercooked and not overly appealing. The clam and cockle champagne sauce was good as was the dessert.
For the price paid we were disappointed I'm afraid

31 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

Hi Carol,

Thank you for leaving us your review and we're sorry to hear about these experiences, it's far from the norm. We'll get this passed over to our feedback team, though we do always highly encourage customers to leave feedback directly on the feedback forms, though if you do have any additional feedback at all, please do not hesitate to get in touch with our support team, as they'd be more than happy to help.

Best,
Team Dishpatch

Valorada con 5 estrellas sobre 5

A night off from cooking

A night off from cooking, New Year's Eve at home. Love Michael Roux and thought why not.
I usually cook Beef Wellington on Christmas Day, but what a fantastic treat. The whole menu was great.
Will defo be ordering again.

31 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

Thank you for leaving us your review Shirley and we're glad to hear you enjoyed your Beef Wellington. We hope you get to dine with us again sometime soon.

All the best,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Great experience from receiving the…

Great experience from receiving the parcel to the ease of preparing food.

31 de diciembre de 2025
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Respuesta de Dishpatch

Thank you so much, we're glad you enjoyed the Dishpatch experience.

Best,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Great, hastle free way to host over the holidays!

Second year in a row ordering from Dishpatch for the holidays and am really happy as the food was really good, easy to prepare and hastle free!

31 de diciembre de 2025
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Respuesta de Dishpatch

Thank you so much for your review Isabel!
We hope that you thoroughly enjoy whichever menu you choose next.

Best Wishes,
Team Dishpatch

Valorada con 3 estrellas sobre 5

ONLY 2 DAYS NOTICE OF AUTO RENEWAL DATE

Renewal time has arrived and the advance notification of auto-renew has only given 2 days notice. I recommend cancelling auto renew immediately after joining. Cancelling auto renew keeps you in the driving seat.

1 de enero de 2026
Opinión espontánea
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Respuesta de Dishpatch

Hi Mandy,

Thank you for leaving a review. Customers are informed when signing up that memberships do auto-renew, though we're always happy to cancel any memberships when customers get in touch.

Best,
Team Dishpatch

Valorada con 3 estrellas sobre 5

Beef Wellington Banquet let down

Communication , delivery , packaging and cooking instructions first class .
Meal itself very much curate’s egg - part excellent , part disappointing to say the least .
There is a lot of bread / brioche in this menu ( more than we had realised) so left the sourdough starter untouched .
Chicken liver parfait / brioche was light and tasty .
Champagne &saffron soup was , for us , the star of the show . Really lovely .
Wellington - well frankly , a let down , whilst the beef was clearly good quality and cooked beautifully , the same cannot be said about much of the rest of the dish . Quite what the amount of cabbage inside the pastry was intended to do other than bulk out the Wellington for cosmetic reasons is beyond me . All it did manage to do was make much of the pastry soggy
The Jus was downright offensive- incredibly concentrated and “chemical”
Pudding ( more brioche) just not well executed - the pears were hard ( not firm bur hard ) and seemed to have been marinated rather than poached .
Pate de fruits - excellent .
All in all a disappointing New Year’s Eve meal . I feel certain Michel Roux Jnr would not be happy to be served this version of a menu bearing his name .

31 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

Hi Graham,

Thank you for leaving us your detailed review, it's greatly appreciated and needless to say it sounds like this menu didn't meet your expectations. We'll be passing this over to the feedback team though if you have any additional feedback at all, please do not hesitate to get in touch with our support team directly as I'm sure they'd be more than happy to help.

Best,
Michael

Valorada con 1 estrellas sobre 5

Not as advertised

I bought the Andi Olivers luscious prawn Mac and cheese. Cooked according to instructions It was very dry and only a hint of cheese sauce. The prawns were nice but the the main taste was of pasta and spice. It was supposed to serve 4 to 6 people (changed from 6 to 8 on original description on Christmas Waitrose) but it was only enough for3 to 4 people. Poor value at £20.00 wouldn't buy again

25 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

Hi Jenny,

Thank you for getting in touch.
We believe you've purchased this directly via Waitrose - in this case we'd suggest to contact the Waitrose customer service directly as I'm sure they'll be more than happy to help with this.

All the best,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Fantastic service and support from…

Fantastic service and support from staff at Dishpatch. Packaging and delivery excellent. Instructions easy to follow and the meal itself fantastic. Everything fresh and totally delicious.

25 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

This is wonderful to hear Esther, thank you so much for your kind words and we're so glad to hear that you've enjoyed both our menus and the support that we provide.

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Excellent service delivery and…

Excellent service delivery and instructions. Very tasty food with great portions too

26 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

Thank you for such kind words Susan and we hope you get to dine with us again sometime soon.

All the best,
Team Dishpatch

Valorada con 1 estrellas sobre 5

A Christmas disappointment ed the Michel Roux Christmas Feast…

Ordered the Michel Roux Christmas Feast and was truly disappointed in the concept and delivery. The soup was delicious but too much bread (delicious) and two scallops not the same size and too rich given the next course was a rich parfait with more bread. Beef Wellington tough, jus too rich and vegetables a bit gross. Pudding- pear in one portion not cored and inedible- couldn't cut it. More brioche!

25 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

Hi Wendy,

Thank you for leaving us your review and it definitely sounds like this menu didn't meet your expectations here. If you haven't already contacted out support team with regards to your experience, we'd recommend doing so directly at hello@dishpatch.co.uk

Best,
Team Dishpatch

Valorada con 5 estrellas sobre 5

The St John celebratory spread

The St John celebratory spread arrived in timely fashion, before lunch on Christmas Eve, I didn't actually eat in on Christmas Day as I had lunch out with friends, I am still working my way through it bit by bit, I don't like eating large meals so I am spinning it out, I still, on the Sunday after Christmas, have at least 2 meals to go , everything has been really delicious, easy to prepare, beautifully packaged (except I worry a bit about all the plastic, but I don't suppose there is an alternative), altogether a great treat.

24 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

Hi Mrs Paris,

Thank you for leaving us such a great review and we're glad to hear that you enjoyed it. In terms of the containers, we're always looking at different options, though unfortunately this does need to take into consideration keeping the menu intact and safe during transportation, so it's an ongoing battle but we're always looking into new options for this.

With this being said, we hope you had a wonderful Christmas and new years (albeit a belated one!)

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Better than eating out

After ordering food from dishpatch and have tried 5 different chefs we can honestly say we have enjoyed every one.

25 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

Thank you so much Kerry and this is wonderful to hear.
This is the best part, as we love to offer as many different menus from a variety of chefs so we're super pleased to hear you've been trying different menus!

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Beef Wellington Banquet & Bouef Bourguignon - Tremendous…

Had the Beef Wellington Banquet on Christmas day, well actually saved the dessert for Boxing Day. Everything was absolutely delicious, and the instructions were exceptionally good. Main course only 35 minutes! We'd also had Michel Roux's Bouef Bourguignon a couple of weeks previously, and that was alo excellent

25 de diciembre de 2025
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Respuesta de Dishpatch

This is wonderful to hear and thank you so much for sharing your experience with us! We hope you continue to enjoy your menus in the future.

Best Wishes,
Team Dishpatch

Valorada con 3 estrellas sobre 5

Beef was not great in the beef…

Beef was not great in the beef Wellington and sauce had an odd taste. Much nicer when we had the same thing last Xmas

25 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

Hi Andrew,

Thank you for leaving us your review and we're sorry to hear this!
We'll get this passed over to our team right away, though if you have any additional feedback you'd like to provide us with, please do not hesitate to contact our support team at hello@dishpatch.co.uk if you haven't already.

All the best,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Trust in Michel Roux's cuisine

Trust in Michel Roux's cuisine. Great idea and an ideal way not to get stressed.

25 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

Thank you so much for your review Winston and you're right, Trust is Key.

All the best,
Michael

Valorada con 5 estrellas sobre 5

Fine dining at home

Fine dining at home. Food tasted great, looked great. Easy to prepare but result was very special. My wife is increasingly unable to go out for fine dining, this preserves that experience for us at home.

24 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

Thank you so much for sharing your experience with us Victor and we're honoured to be able to help customers who find difficulty with going out, have these special moments.

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Delivered on time

Delivered on time. Well packed. Good size portions. Great value for money. Exceptional taste. The Champagne and Saffron soup with scallop was fantastic.

25 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

This is wonderful to hear Claire, thank you so much for sharing your experience with us!

Best Wishes,
Team Dishpatch

Valorada con 5 estrellas sobre 5

Five pleasurable culinary evenings

We’ve had five successful experiences over the year. We’re careful to choose menus we both like the look of and we’re happy to buy at the high end of the price range. The process of ordering and delivery has been gratifyingly straightforward, the ingredients are cleverly packed, the instructions clear and the food has always been good restaurant quality. It isn’t cheap but it’s cheaper than eating similar food in an upmarket restaurant. Added to which we like the fact that you can buy the wine accompaniment (or buy decent value wine from Dishpatch).

We’ve become committed consumers, we get the supper club discount and have saved more than the subscription cost. What’s not to like if you like sophisticated food?

26 de diciembre de 2025
Opinión espontánea
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Respuesta de Dishpatch

This is a wonderful review Mike, honestly. Thank you so much for sharing this with us and we hope that you continue to thoroughly enjoy your experience with us here at Dishpatch.

Best Wishes,
Team Dishpatch

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