Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Disrepair Support were so helpful, I had a large amount of damp in my house which was causing sleepless nights & endless amounts of stress for me.. these guys have relieved me of that & allowed my hou... Ver más

Valorada con 5 estrellas sobre 5

Disrepair Support deserve my 5 star rating on the basis that they were proactive, professional and fully understanding of my needs and concerns. From the outset, they listened and were most helpful in... Ver más

Valorada con 4 estrellas sobre 5

The help ive had and the communication has been great. The bloke who has been helping Kevin pike is a credit to the company

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Disrepair Support is a fantastic company who walk you through the what would be the stressful process of organising legal facilities. They are very friendly knowledgeable and helpful Ashley is an asse... Ver más

Información sobre la empresa

  1. Servicio de asistencia de pequeños reclamos

Escrito por la empresa

At Disrepair Support, we help tenants across the UK take action when their homes fall below a safe and livable standard. Whether you’re dealing with mould, damp, leaks, broken heating, faulty electrics, or structural damage, our team is here to make sure your landlord meets their legal responsibilities. We work alongside expert solicitors who specialise in housing disrepair claims, helping you secure repairs and fair compensation often at no upfront cost. Our goal is simple: to make the claims process clear, fair, and stress-free for every tenant. We pride ourselves on honest communication, transparency, and real results for our clients. Contact us today to find out if you could qualify for support your home deserves better


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

76 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Disrepair Support deserve my 5 star rating…

Disrepair Support deserve my 5 star rating on the basis that they were proactive, professional and fully understanding of my needs and concerns. From the outset, they listened and were most helpful in getting my property issues resolved when the council were non responsive to my needs. They guided me through the process and ensured that action was finally taken. As a result of their support & care and attention to detail, the required repairs were carried out in full. From start to finish, Disrepair Support handled my situation in a professional and expedient matter. I would recommend them to anyone in a similar position.

12 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Disrepair Support were so helpful

Disrepair Support were so helpful, I had a large amount of damp in my house which was causing sleepless nights & endless amounts of stress for me.. these guys have relieved me of that & allowed my house to feel like a home again. Thank you! Great service & extremely helpful throughout the process.

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Disrepair Support is a fantastic…

Disrepair Support is a fantastic company who walk you through the what would be the stressful process of organising legal facilities. They are very friendly knowledgeable and helpful Ashley is an asset to the company! He has been very vigilant with updates and keeping me in the loop throughout the process. I am ever so grateful.

1 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful process and smooth experience

I had a great experience working with Luke on my housing disrepair claim. From the start, he was professional, clear, and really easy to deal with. He explained everything in a way that made sense and kept me updated throughout the process, which made a stressful situation much easier to handle.

17 de marzo de 2026
Opinión espontánea
Logotipo de Disrepairsupport

Respuesta de Disrepairsupport

Thank you for the review.

Valorada con 5 estrellas sobre 5

I had a great experience.

I had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional and it certainly was.

11 de marzo de 2026
Opinión espontánea
Logotipo de Disrepairsupport

Respuesta de Disrepairsupport

Thanks for the review.

Valorada con 5 estrellas sobre 5

Housing Conditions

They are professional, the staff is very helpful and cooperative 👍 I am very happy with their services especially thank you very much to Mr. Dylan 😊

27 de enero de 2026
Opinión espontánea
Logotipo de Disrepairsupport

Respuesta de Disrepairsupport

Thank you so much

Valorada con 1 estrellas sobre 5

I'm absolutely fed up with this…

I'm absolutely fed up with this company, I'm now angry! 😠 I phoned them ONCE! ....They called me back and I said I didn't want to go ahead with getting it all sorted as the council have now reached out to sort the mould out. They KEEP SPAMMING & HARASSING ME, I've had to block 5 of their numbers as they continue to phone me from different mobile numbers even after asking 3 different callers at 3 different times to delete my number off their system. I'm typing this review as they've literally just contacted me AGAIN and I've AGAIN just told the man on the phone to take my info off the system and he said "I'm sorry, I've not spoken to you before, so wasn't aware" So even after telling the other callers 3x to delete my number they still haven't done so, otherwise this man would've been aware to not call me, or actually he wouldn't have been aware as my number wouldn't have been on the system if it had been deleted!
If they can't even communicate and do a simple task of deleting a number off the system then what else can they not put into, or take off, their system?! VERY UNPROFESSIONAL!

Edit: 16th March....have just received ur reply and really appreciate the fact that you've even replied let alone apologised, so thank you!

11 de marzo de 2026
Opinión espontánea
Logotipo de Disrepairsupport

Respuesta de Disrepairsupport

Hello Becca,

I’m very sorry to hear this. I’m disappointed that our sales agents have handled things this way. I will look into this for you and make sure it is addressed so that it doesn’t happen again.

Please accept my sincere apologies.

Kind regards,
Sam Haley

Valorada con 5 estrellas sobre 5

I can't Complain i have had excellent…

I can't Complain i have had excellent Service, the process was simple and straight forward, no issues at all Great communications with the team, I felt to be in safe and trustworthy hands, a good all round assessment I have been ignored for years by landlords and associations this is the first time actions are taken place.

Thanks to Luke.

10 de marzo de 2026
Opinión espontánea
Logotipo de Disrepairsupport

Respuesta de Disrepairsupport

Thank you so much

Valorada con 5 estrellas sobre 5

They are so helpful with the problem…

They are so helpful with the problem I’ve he’d a highly recommend them to anyone who’s got a problem, they will try there best to help you in any way.

26 de febrero de 2026
Opinión espontánea
Logotipo de Disrepairsupport

Respuesta de Disrepairsupport

Thank you so much i will pass this onto Kevin.

Valorada con 5 estrellas sobre 5

“Yunno I do have full confidence that…

“Yunno I do have full confidence that you are gonna do what you need to do and because I feel you’ve already gone above and beyond to help me and my family I’m sure that with your expertise and guidance things will be sorted and I wanna say thank you for that man !!!” - this was my response to Sam from Manchester Disrepair Support Team who had gone above and beyond to get me up to speed with what I need to do how I can get help and real time assistance and advice in addition to smooth communication enabling for me to get the best compensation for my situation. I highly appreciate and recommend them to anyone.

12 de febrero de 2026
Opinión espontánea
Logotipo de Disrepairsupport

Respuesta de Disrepairsupport

thank you

Valorada con 5 estrellas sobre 5

Great company

Struggled to get a response off the council for months regarding the damp and mould .. was affecting my health.. these guys got it sorted quickly with no fuss

17 de enero de 2026
Opinión espontánea
Logotipo de Disrepairsupport

Respuesta de Disrepairsupport

Thanks Alan.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más